Title: Grand Matlali Suites & Villas Riviera Nayarit Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Matlali Suites & Villas Riviera Nayarit Beach hotel with 2 outdoor pools ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6250000/6242300/6242256/3dbcf282.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Boating](https://images.trvl-media.com/lodging/7000000/6250000/6242300/6242256/07448431.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby, free beach shuttle, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/7000000/6250000/6242300/6242256/43566398.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/7000000/6250000/6242300/6242256/75de14e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite Private Pool & Terrace | Private kitchen | Cookware/dishes/utensils](https://images.trvl-media.com/lodging/7000000/6250000/6242300/6242256/c2a0340d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Matlali Riviera Nayarit offers beachfront dining with ocean views. Enjoy cocktails at the beach or poolside bar, play beach volleyball, or unwind. The property features two outdoor pools and multilingual staff ready to assist with dry cleaning and laundry services. 7.0 Good ## Popular amenities - - Breakfast included - Bar - 24/7 front desk - Gym - Housekeeping £107 includes taxes & fees 13 Oct - 14 Oct ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=6242256&PinnedHotelID=6242256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=6242256&PinnedHotelID=6242256&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=6242256&PinnedHotelID=6242256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=6242256&PinnedHotelID=6242256&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6242256&PinnedHotelID=6242256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6242256&PinnedHotelID=6242256&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6242256&PinnedHotelID=6242256&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6242256&PinnedHotelID=6242256&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Master Suite Private Pool & Terrace | Terrace/patio](https://images.trvl-media.com/lodging/7000000/6250000/6242300/6242256/66d5afe6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Private Pool & Terrace 7.6 Good 8 reviews ### Highlights Separate dining area Separate sitting area Private pool Air conditioning Free minibar items Flat-screen TV Renovated in 2022 Down duvet - 1292 sq ft - 2 bedrooms - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Junior Suite Deluxe | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6250000/6242300/6242256/5c05837c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Deluxe 9.4 Exceptional 6 reviews ### Highlights Air conditioning Free minibar items Flat-screen TV Renovated in 2022 Blackout curtains Down duvet Fan Separate bedroom - 409 sq ft - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Superior Villa, 2 Bedrooms, Private Pool | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6250000/6242300/6242256/4a5591ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Villa, 2 Bedrooms, Private Pool ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Private pool Air conditioning Full-sized fridge/freezer Dishwasher - 2669 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Double Bed and 1 Single Sofa Bed ![Superior Studio Suite | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/7000000/6250000/6242300/6242256/5da8c4b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite ### Highlights Air conditioning Free minibar items Flat-screen TV Renovated in 2022 Separate bedroom Down duvet Blackout curtains Hairdryer - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLa-Cruz-De-Huanacaxtle-Hotels-Grand-Matlali-Riviera-Nayarit.h6242256.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLa-Cruz-De-Huanacaxtle-Hotels-Grand-Matlali-Riviera-Nayarit.h6242256.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.76590%2C-105.37841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ync3hYp6ALeP-WbK6OwKCqHDNF8=) Carretera Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734 #### What's nearby - Playa Bucerías - 2 min drive - 1.0 mile - La Cruz Square - 3 min drive - 1.7 miles - Marina Riviera Nayarit at La Cruz - 4 min drive - 1.9 miles - El Tigre Golf at Paradise Village - 7 min drive - 3.6 miles - Nuevo Vallarta Beach - 13 min drive - 6.7 miles #### Getting around - Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 27 min drive #### Restaurants - ‪Huichol - ‬10 min walk - ‪la ballena blanca - ‬4 min drive - ‪Amigos - ‬3 min drive - ‪Vegan Parad-Ice - ‬4 min drive - ‪Columba - ‬4 min drive ## About this property ### Grand Matlali Suites & Villas Riviera Nayarit Hotel remodelled in 2022 and located near Playa Bucerías Take advantage of free breakfast (local cuisine), a beach bar and a poolside bar at Grand Matlali Suites & Villas Riviera Nayarit. This hotel is a great place to bask in the sun with beachfront dining, sunloungers and a free beach shuttle. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and ocean views. Enjoy the gym, as well as activities such as beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden. You'll also find perks such as: - 2 outdoor pools, along with sunloungers and pool umbrellas - Free self-parking - Express check-out, wedding services and concierge services - Luggage storage, a lift and beach umbrellas - Guest reviews speak highly of the helpful staff Room features All 59 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free stocked minibars and free WiFi. Extra amenities include: - Rainfall showers, free toiletries and hairdryers - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, cookware/dishes/utensils and daily housekeeping ## Similar properties ![Beach nearby, free beach shuttle, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/71000000/70040000/70035800/70035775/004bec0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort La Cruz de Huanacaxtle - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 1,719 reviews £190 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=70035775&PinnedHotelID=70035775&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/113000000/112720000/112713200/112713115/d009b69a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Los Picos Hotel & Suites Bucerias Bucerías - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 164 reviews £63 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=112713115&PinnedHotelID=112713115&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/569300/569235/4968a975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Vallarta Resort & Spa - All Inclusive Punta de Mita - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,000 reviews £164 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=569235&PinnedHotelID=569235&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/41000000/40740000/40733100/40733092/d4374657.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conrad Punta de Mita Punta de Mita - On private beach - Pool - Hot tub - Spa 9.0 Wonderful 453 reviews £180 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=40733092&PinnedHotelID=40733092&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/93000000/92800000/92793800/92793737/4c10913e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mio Riviera Nayarit - Adults Only Nuevo Vallarta - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 532 reviews £85 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=92793737&PinnedHotelID=92793737&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/16000000/15290000/15281500/15281436/59615249.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### W Punta de Mita Punta de Mita - Pool - All-inclusive - Spa - Pet-friendly 9.0 Wonderful 682 reviews £259 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=15281436&PinnedHotelID=15281436&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/16400/16380/785627fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Buenaventura Hotel & Mexican Charm Hotel Zone - Pool - All-inclusive - Spa - Kids pool 7.8 Good 1,007 reviews £130 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=16380&PinnedHotelID=16380&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/72000000/71650000/71643100/71643073/21728234.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn By Hilton Nuevo Vallarta Nuevo Vallarta - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 729 reviews £66 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=71643073&PinnedHotelID=71643073&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071939/16ae5ace.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Del Palmar Flamingos Beach Resort and Spa Nuevo Vallarta - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,003 reviews £161 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1071939&PinnedHotelID=1071939&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/1800/1729/fac869f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradise Village Beach Resort and Spa Nuevo Vallarta - Pool - Hot tub - All-inclusive - Spa 8.0 Very good 1,003 reviews £141 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1729&PinnedHotelID=1729&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Free in-room WiFi has a 1-device limit - Available in some public areas: Free WiFi - WiFi in public areas is free with a 1-device limit ### Parking and transport - Free beach shuttle - Free secured, uncovered self parking on site - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Free local cuisine breakfast available daily 7:30 AM to noon - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - Beach Club Eva Mandarina - Restaurant Raixes - Restaurant Rodizzio ### Things to do - 2 outdoor pools - Beach volleyball - Gym - Shopping ### Family friendly - 2 outdoor pools - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - In the mountains - On the bay - Outdoor entertainment area - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - 2 buildings - 3 floors - Built in 2012 - Designated smoking areas - Renovated entire property - March 2022 - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Free stocked minibar ### More - Air conditioning - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Grand Matlali Suites & Villas Riviera Nayarit have a pool? > Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at Grand Matlali Suites & Villas Riviera Nayarit? > As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Matlali Suites & Villas Riviera Nayarit on 13 Oct 2025 start from £106.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/La-Cruz-De-Huanacaxtle-Hotels-Grand-Matlali-Riviera-Nayarit.h6242256.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Matlali Suites & Villas Riviera Nayarit pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Matlali Suites & Villas Riviera Nayarit? > Self-parking is free at this property. ### What time is check-in at Grand Matlali Suites & Villas Riviera Nayarit? > Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Grand Matlali Suites & Villas Riviera Nayarit? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Grand Matlali Suites & Villas Riviera Nayarit located? > Situated in La Cruz de Huanacaxtle, this beach hotel is 1.3 mi (2.1 km) from Playa Bucerías, and within 12 mi (20 km) of Nuevo Vallarta Beach and Punta de Mita Beach. Nayar Vidanta Golf and Mayan Palace Nuevo Vallarta Golf Course are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Matlali Suites & Villas Riviera Nayarit Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.2 Location ### 7.6 Staff & service ### 7.8 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 150 8 - Good 137 6 - Okay 93 4 - Poor 63 2 - Terrible 63 ### 10/10 Excellent #### Aaron 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Resort was beautiful and very quiet! Very relaxing to the pools to the beach resort my family had a great time. The food was amazing and the staff was very attentive and polite! Would recommend to everyone and will be back! ##### Aaron Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Luis 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really quite,cleanest place,professional staff,great prices,great location ##### Luis Stayed 3 nights in May 2025 ### 8/10 Good #### Shahe 6 Mar 2025 Liked: Cleanliness, property conditions & facilities Good quiet place to work, relax, and have a good stay. ##### Shahe Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Anthony 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location ##### Anthony Stayed 2 nights in Jun 2024 ### 8/10 Good #### DENISE 12 Jan 2023 Liked: Cleanliness, staff & service, amenities Magnificent views, polite staff, good food. ##### DENISE ### 10/10 Excellent #### Teresa 1 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very nice, it was very clean and i had a pleasant stay ##### Teresa Stayed 2 nights in Jan 2023 ### 8/10 Good #### Sergio Tello 11 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is very nice Friendly staff ##### Sergio Tello Stayed 2 nights in Nov 2022 ### 8/10 Good #### Marina 7 Jul 2025 Liked: Staff & service, amenities So, the front clerk upon arriving was not welcoming. The fan in the entrance patio was not working, neither was the jacuzzi so that was not good. One day we did not have maid service and the last day before we checked out they didn’t leave any coffee and clean the dirty dishes from the previous day. Other than that. Our villa was very comfortable and the place was very clean and vegetation felt like you’re in Hawaii, very beautiful. Transportation was quick to take us where we needed. ![](https://a.travel-assets.com/ugc/hotel-reviews/1177fb98-5cc3-47b6-8e02-656d6dd240b1-1751853590934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/22f9c6f5-fc3f-45b1-a40e-fc1a98518a43-1751853580085.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marina Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### leonel 5 Jan 2025 Liked: Cleanliness, property conditions & facilities Nicer and clean ##### leonel Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Aja 27 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a wonderful time on our stay. We were looking for something nice and relaxing and this place offered exactly that! Jorge took very good care of us each day we stayed at the pool and made us feel super welcome. ![](https://a.travel-assets.com/ugc/hotel-reviews/687C605C4B600143A520B6254158F5A99B48D07B1679937004364.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E3D14BC0F9CF41FC210A06406C7A60CF0379AB121679937005874.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aja Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### ALEJANDRO 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities That you have peace the rooms are around a lot of trees great place to rest and relax ##### ALEJANDRO Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Maxim 9 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Book with caution Horrible management. Tried to scam us. The staff was lovely. ##### Maxim Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Gerry 5 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities This a very beautiful resort, and the staff is extremely warm and friendly. The only down side is not having a beach on their property ##### Gerry Stayed 7 nights in Jun 2022 ### 4/10 Poor #### Dennis 11 Jun 2025 Liked: Cleanliness We liked our Suite and the private pool, but the other visitors partied until 4 AM and we complained for 3 nights with no relief. When leaving, we did not return our wrist bands, because we were not told to return them. They refused to let us leave the premises and kept us hostage for 15 minutes in our car waiting for them to open the gate so we could leave. Totally unprofessional, rude and illegal. Don't expect anything better. This was off season, imagine what it is like when it is at full capacity!? ##### Dennis Stayed 6 nights in May 2025 ### 6/10 Okay #### Corey 28 Nov 2022 Liked: Cleanliness, staff & service The staff and the views from the resort were great to us. I did not like the fact that we had lizards hanging out by the pool area ##### Corey ### 10/10 Excellent #### sheena a 24 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay. Our room was suitable with our own kitchenet, and balcony. We had an amazing view of the ocean from our suite. Hands down the staff made our stay! Big shout out to Jorge who was beyond fantastic, Argentinea and Jesus were wonderful as well. All the staff were truly exceptional! Some day we will be back. ##### sheena a Stayed 10 nights in Mar 2023 ### 8/10 Good #### carlos 6 Aug 2023 Liked: Cleanliness, property conditions & facilities Agradable ##### carlos Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Rosalyn 2 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property was amazing. The views and a lot of pool areas. Not friendly for seniors and children with the amount of hills and different buildings being so far apart. The food and all inclusive is different make sure you understand the times available to eat. The grounds are a little remote but the area and close proximity to some awesome areas is great. ##### Rosalyn Stayed 4 nights in Feb 2023 ### 8/10 Good #### Jeffrey 10 Mar 2023 Liked: Cleanliness, staff & service Property is fine, but it is a long way from central PVR. Also, it’s very hilly, and a little difficult to navigate. ##### Jeffrey Stayed 1 night in Mar 2023 ### 8/10 Good #### Saira 18 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great but transportation around facilities took an along time had to wait for 30 mins after I was dropped off at the wrong restaurant. ##### Saira Stayed 3 nights in Feb 2023 ### 6/10 Okay #### Karen 11 Apr 2023 Liked: Cleanliness, staff & service Disliked: Amenities Most of the staff are very friendly however the organiza and management are very poor, this place has lots of potential and they can absolutely do better ##### Karen Stayed 4 nights in Apr 2023 ### 2/10 Terrible #### Joe L. 12 Mar 2023 Disliked: Staff & service, amenities, property conditions & facilities Everything ##### Joe L. Stayed 6 nights in Mar 2023 ### 2/10 Terrible #### Adam 13 Feb 2023 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service Check-in process was terrible, my room was dirty when I arrived, I was told there would be options to eat that there were not, the staff was rude and later told the other guest in my party my tip was only 50 pesos for taking us to the room although he did not carry out bags in. ##### Adam Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Rinu 1 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible stay don’t use this hotel. Everything sucks especially smell in the rooms and bathroom. Food was terrible causing food poisoning. Staff was not helpful especially the manager. Over charging for things ##### Rinu Stayed 4 nights in Dec 2023 ### 2/10 Terrible #### Carlos 19 Apr 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Tv didn't work , and have to call to clean up my room after second day , no place to seat and have some relax time in pool , No towels on side , realy bad poor service ##### Carlos Stayed 3 nights in Apr 2023 ## Expedia's Latest Trends ### Hotels > [Iberostar Selection Playa Mita - All Inclusive](https://www.expedia.co.uk/Higuera-Blanca-Hotels-Iberostar-Selection-Playa-Mita-All-Inclusive.h6735547.Hotel-Information) > > [Occidental Nuevo Vallarta - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Occidental-Nuevo-Vallarta-All-Inclusive.h470881.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [Grand Palladium Vallarta Resort & Spa - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Grand-Palladium-Vallarta-Resort-Spa-All-Inclusive.h569235.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Dreams Bahia Mita Surf & Spa - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Dreams-Bahia-Mita-Surf-Spa.h63854352.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [One&Only Mandarina](https://www.expedia.co.uk/Lo-De-Marcos-Hotels-OneOnly-Mandarina.h38902701.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Secrets Bahia Mita Surf & Spa - Adults Only - All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Secrets-Bahia-Mita-Surf-Spa.h63854757.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Four Seasons Resort Punta Mita](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Four-Seasons-Resort-Punta-Mita.h519048.Hotel-Information) > > [Akumal Bay Beach & Wellness Resort - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)