See all properties

Sereno Hotel

3.0 star property
Colonial hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for Sereno Hotel

Standard Double Room | 1 bedroom, premium bedding, individually decorated
Front of property
Deluxe Room | Bathroom | Hair dryer, towels, soap, shampoo
Interior detail
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Pet-friendly
  • Parking included
The current price is £40
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, individually decorated

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, individually decorated

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 182 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, individually decorated

Family Room

Highlights

Garden
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
  • Plaza 31 de Marzo - 3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 6 min walk - 0.4 miles
  • Ex-Convent of Santo Domingo - 7 min walk - 0.4 miles

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Café Bar Revolucion - ‬2 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Casa de Ahn - ‬1 min walk
  • ‪Tarumba Restaurant - ‬1 min walk

About this property

Sereno Hotel

Remodelled hotel, renovated in 2024 and located in De La Merced
You can look forward to a terrace, a garden and a bar at Sereno Hotel. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
You'll also enjoy perks such as:
  • Free self-parking
  • Tour/ticket information and luggage storage
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding, as well as amenities such as free WiFi.
More amenities include:
  • Hairdryers and shampoo
  • 42-inch plasma TVs with cable channels
  • Private gardens, heating and daily housekeeping

Languages

English, Spanish

Similar properties

Smart TV

Hotel Sombra del Agua

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,001 reviews
The price is £57
includes taxes & fees
2 Jul - 3 Jul
Hotel Sombra del Agua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • Hosted evening meal available on Tuesday, Wednesday, Thursday, Friday, and Saturday for a fee of MXN 400
  • Snack bar/deli

Restaurants on site

  • INDÓMITO

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift
  • Smooth flooring in public areas

More

  • 1 floor
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - July 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 250.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 250.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 250.0 per day
  • Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sereno Art Hotel San Cristobal de las Casas
Sereno Art Hotel
Sereno Art San Cristobal de las Casas
Sereno Art
Sereno Art Hotel
Sereno Hotel Hotel
Sereno Hotel San Cristóbal de las Casas
Sereno Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

Is Sereno Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 250.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sereno Hotel?

As of 28 Jun 2025, prices found for a 1-night stay for 2 adults at Sereno Hotel on 29 Jun 2025 start from £39.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sereno Hotel?

Self-parking is free at this property.

What time is check-in at Sereno Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Sereno Hotel?

Checkout is at noon.

Where is Sereno Hotel located?

Located in De La Merced, this spa hotel is steps away from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Museo de San Cristóbal are also within 5 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sereno Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 108 reviews
Rating 8 - Good. 23 out of 108 reviews
Rating 6 - Okay. 7 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

The property was wonderful and the location was placed perfectly. Easy walking to food and shops.
Stayed 1 night in Jun 2025

10/10

Wonderful and a very very unique hotel!
Stayed 7 nights in Jul 2022

10/10

.
Stayed 1 night in Dec 2024

2/10

This hotel is a one floor building the rooms are situated where the restaurant, bar and reception are. Our room was directory to the street on one side and right outside of our door was the reception, two full nights of not sleeping due to the noise either from the street or the reception and restaurant.
Stayed 2 nights in Aug 2023

4/10

Not what we expected, not what was on the website.
Stayed 2 nights in Jul 2023

8/10

Me gustó mucho su ubicación a pesar que era muy céntrico, el hotel es muy tranquilo realmente se siente en calma.
Stayed 1 night in Jun 2025

10/10

Mooie grote ruime kamer met moderne uitstraling. Een erg mooie badruimte. Duurde wat lang eer het water warm werd.
Stayed 3 nights in Mar 2025

6/10

Servicio excelente,solo el baño muy malo
Stayed 3 nights in Feb 2025

10/10

Stayed 2 nights in Dec 2024

10/10

El hotel es lindo. Los espacios son muy cálidos y la chica de recepción es totalmente gentil. Nuestra habitación estaba al final del hotel, lo cual fue extraordinario, pues nos tocó la única habitación que da hacia el patio trasero del establecimiento. Grandes ventanales y una hermosa vista del jardín. La habitación es cómoda, las camas y almohadas deliciosas. Agua caliente sin problema. Solo que el espacio del baño dentro de la habitación no está totalmente independiente, eso la hace un poco incómoda, si vienes con compañía. En la habitación tuvimos que matara 3 avispas, supongo que como no l techo es de madera y hay mucha vegetación, deben entrar por alguna parte y eso podría ser peligroso en algún momento. Fuera de esos dos detalles, el hotel bien vale la pena y es muy lindo y cómodo. Además de que la ubicación es fabulosa pues estás a solo 1 cuadra del parque central y todas las áreas turísticas de San Cristóbal. Ademas, cuentas con estacionamiento.
Stayed 1 night in Nov 2024

8/10

Tiene personal , súper accesible , amable , con buena atención .
Stayed 2 nights in Oct 2024

10/10

Que dan un buen servicio
Stayed 2 nights in Jul 2024

6/10

Se ve un excelente lugar
Stayed 1 night in May 2024

10/10

Stayed 1 night in May 2024

10/10

Stayed 2 nights in Apr 2024

10/10

Excelente atención y servicio por parte del personal El único pero que le pondría es que mi reserva dice que tendía una bebida de cortesía y no la tuve
Stayed 2 nights in Apr 2024

8/10

Nada espectacular, estaban en remodelación, polvoso.
Stayed 1 night in Mar 2024

8/10

Stayed 2 nights in Feb 2024

10/10

Tiene agua caliente
Stayed 1 night in Feb 2024

10/10

Es una excelente alternativa de hospedaje en el centro histórico
Stayed 3 nights in Feb 2024

10/10

Stayed 1 night in Jan 2024

10/10

Habitaciones amplios y cómodas.
Stayed 1 night in Dec 2023

10/10

Excelente Hotel muy Buen servicio todo el personal muy amable
Stayed 2 nights in Jul 2023

10/10

Stayed 1 night in Jul 2023

8/10

Stayed 1 night in Dec 2022