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Staybridge Suites Stone Oak by IHG

3.0 star property
Travelers can relax in style at this Stone Oak property, whether lounging by the outdoor pool with sun loungers or settling in by the welcoming lobby fireplace.

Choose dates to view prices

Located in the heart of a shopping district, Staybridge Suites Stone Oak combines comfort with convenience. Guests enjoy a breakfast buffet, relax in the cozy library, or unwind by the fireplace. The outdoor pool area offers a refreshing retreat after exploring.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is £74
includes taxes & fees
25 May - 26 May

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About this property

Staybridge Suites Stone Oak by IHG

  • Hotel near North Star Mall
  • A free breakfast buffet, a terrace and a library are just a few of the amenities provided at Staybridge Suites Stone Oak by IHG. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • A free local area shuttle, barbecues and a front desk safe
    • ATM/banking services, tour/ticket information and smoke-free property
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 135 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • LCD TVs with premium channels and DVD players
    • Kitchens, fridges and dishwashers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 75.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 80 kg per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Staybridge Suites Stone Oak by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Staybridge Suites Stone Oak by IHG?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Staybridge Suites Stone Oak by IHG on 25 May 2026 start from £74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Staybridge Suites Stone Oak by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 80 kg per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Staybridge Suites Stone Oak by IHG?

Self-parking is free at this property.

What time is check-in at Staybridge Suites Stone Oak by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Staybridge Suites Stone Oak by IHG?

Checkout is at noon.

Where is Staybridge Suites Stone Oak by IHG located?

Situated in a shopping district, this hotel is within 2 miles (3 km) of Regal Northwoods, Ice & Golf Center at Northwoods and Methodist Hospital Stone Oak. North Central Baptist Hospital and Fresenius Medical Care at North Central Baptist Hospital are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 235 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

Reviews

Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities
Nice hotel, nice staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Gloria took care of us each morning at breakfast making sure the breakfast buffet was fresh, well stocked and clean! She was friendly, upbeat and kind! Room was perfect and employees had the best customer service!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean staff was awesome
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anna

Our stay was nice the hotel was clean and the staff was very friendly and courteous.We did not utilize the pool nor the gym.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jennifer

They were in renovation mode, but kept everything very nice and clean. Good breakfast too
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Shafin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Leticia

We had room 222. The linens were clean but the carpet smelled and burned my nose so bad and needs to be replaced! The cleaning staff do as much as they can but the hotel could use a little investment in new carpet and furniture. The staff was kind and courteous.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay, our rooms were clean, breakfadt was delicious and the front desk clerk was so nice.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Malissa

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff and very clean.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Very clean throughout. Great breakfast area and selection.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francisco

Beds were super comfortable.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean, we like the shampoo and soap dispensers. Breakfast was amazing with many choices and some different choices the 2nd morning. Even with the construction of the new lobby which was almost done, it is a very nice hotel with great staff and would stay here again.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Rizwan

It was okay. Front staff is really nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and cleanliness.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Eileen

Liked: Cleanliness
Clean room! Very nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lots of breakfast options. Very quiet
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Prisma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who was cleaning up around the buffet had THE MOST BEAUTIFUL customer service I have ever experienced. He was very welcoming inviting and friendly. As we were exiting the elevators he told us good morning and that breakfast was being served.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Staff friendly. Only recomendation i would give is if the hotel could have some toiletries for sale because my son forgot something but they didnt have anything as far as toiletries in the pantry like a brush.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Melissa

Liked: Staff & service
Hotel was under construction therefore amenities were not what they could have been. It would have been nice to have been notified ahead of booking that facility was under construction. Noise level was never an issue but full display of breakfast and social hour amenities would have been great. Room was spacious but bathtub could have been cleaner. Air conditioning worked the best from most places I have stayed.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , clean, renovated King Suite with a kitchen. Very comfortable bed. It was very quiet. We will be staying another night tonight.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast had a good variety and the staff was very friendly. Unfortunately for the hotel the construction on the highway all night long was extremely loud and would wake us up all night. Other than that, the stay was very nice.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the room was nice and very clean
Stayed 2 nights in May 2025
Verified

8/10 Good

Vegonia

Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and decent breakfast.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Your staff member Jen, went above and beyond the call of duty to mail us a mobile phone we left or lost on the property. She taught us how to create the mailing label and follow the shipping process. Without her very excellent customer service, we would be spending a lot of money on a new phone. We will stay at your property every time we are in San Antonio and recommend the Stone Oak Staybridge Suites location to others. Thank you, Jen….you are a top notch professional! Ruben Iguaran
Stayed 1 night in Jan 2026