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Omni San Antonio Hotel at the Colonnade

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Omni San Antonio Hotel at the Colonnade

Omni San Antonio Hotel at the Colonnade

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationSouth Texas Medical Center5 min drive
  • Popular LocationUniversity of Texas Health and Science Center at San Antonio5 min drive
  • Popular LocationHuebner Oaks6 min drive
  • AirportSan Antonio, TX (SAT-San Antonio Intl.)12 min drive

Choose dates to view prices

About this area

San Antonio

Located in San Antonio, Omni San Antonio Hotel at the Colonnade is in the business district and near the airport. The area's natural beauty can be seen at River Walk and San Antonio Botanical Gardens, while Six Flags Fiesta Texas and Morgan's Wonderland are popular local attractions. Travelling with kids? Don't miss San Antonio Zoo and Aquarium and San Antonio SeaWorld.
Popular Location

What's nearby

  • South Texas Medical Center - 5 min drive
  • University of Texas Health and Science Center at San Antonio - 5 min drive
  • Huebner Oaks - 6 min drive
  • Wonderland of the Americas Mall - 7 min drive
  • North Star Mall - 8 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 12 min drive

Restaurants

  • Sushi Zushi - 4 min walk
  • The Egg & I Restaurant - 5 min walk
  • The County Line - 8 min walk
  • Sea Island Shrimp House - 9 min walk
  • Mama Margie's - 9 min walk

About this property

Omni San Antonio Hotel at the Colonnade

Family-friendly San Antonio hotel in Vance Jackson with free parking
This hotel features a restaurant, an indoor pool and an outdoor pool. Free self parking, a free airport shuttle and a free theme park shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 326 rooms offer WiFi, 24-hour room service and LCD TVs with cable channels. Guests will also find minibars, coffee makers and down duvets.
Omni San Antonio Hotel at the Colonnade offers 326 forms of accommodation with minibars and a safe. Beds feature down comforters. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This San Antonio hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Valet parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 6 AM to 10 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 28.00 for adults and USD 10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Spa services
  • Hot tub

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay
Dogs and cats welcome
2 per room (up to 25 lbs/11 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 28.00 for adults and USD 10.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)
  • Valet parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
Omni Antonio At The Colonnade
Omni San Antonio Hotel at the Colonnade Hotel
Omni San Antonio Hotel at the Colonnade San Antonio
Omni San Antonio Hotel at the Colonnade Hotel San Antonio

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 864 out of 1487 reviews
5 - Excellent 58%
Rating 4 - Good. 355 out of 1487 reviews
4 - Good 24%
Rating 3 - Okay. 141 out of 1487 reviews
3 - Okay 9%
Rating 2 - Poor. 75 out of 1487 reviews
2 - Poor 5%
Rating 1 - Terrible. 52 out of 1487 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like anything about the property. We checked in late after a long drive with a 4 month old baby and a dog. The front staff were quite rude to my wife during that process especially about a non refundable pet fee which we genuinely were not aware of since the hotel on Expedia was rated as pet friendly. Additionally, they mentioned they are not going into the room till the weekend was over. This was unacceptable given we had an infant and would have diapers. The next day when we asked if our trash could be picked up another girl on the front desk told us “we do not pick up your trash” . Finally the room was not clean and the fridge had not been cleaned. We did not use it to put our breast milk in it . Rather left it out in a icebox. To their credit after speaking with them the room and fridGe was cleaned the next day but still overall poor experience.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet clean room with minimal interruptions The breakfast restaurant advertised a buffet on weekends that didn't happen.(maybe the cooks were too busy because of the wedding that weekend?)
Stayed 3 nights in Jun 2021

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not in good condition and the room wasn't clean , so disappointed
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The classic decor.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fantastic. Staff very friendly and accommodating.
Stayed 2 nights in Jun 2021