Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
2.5 star property
Travelers start their day with a hearty breakfast before diving into work or relaxation time by the outdoor pool at this convenient hotel near Frost Bank Center
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Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers a practical base with free self-serve breakfast, outdoor swimming, business center, gym, helpful staff, laundry facilities, express check-out, and lobby refreshments.
Located in Park Village, a neighbourhood in San Antonio, Best Western Windsor Pointe Hotel & Suites-Frost Bank Center is near the airport and near a metro station. Alamo and Historic Sunset Station are local landmarks, and some of the area's activities can be experienced at Quarry Golf Club and The DoSeum. Looking to enjoy an event or a game? See what's going on at Frost Bank Center or Alamodome. Visit our San Antonio travel guide
4639 Rittiman Road, San Antonio, TX, 78218
What's nearby
Joint Base San Antonio
2 min drive - 1.4 miles
River Walk
9 min drive - 8.6 miles
San Antonio Zoo and Aquarium
10 min drive - 9.8 miles
Lackland Air Force Base
19 min drive - 20.5 miles
James Park
15 min walk - 0.8 miles
Getting around
San Antonio Station
10 min drive
San Antonio International Airport (SAT)
11 min drive
Restaurants
Burger Boy
3 min drive
Church's Texas Chicken
6 min drive
Whataburger
2 min walk
Dairy Queen
5 min drive
Church's Texas Chicken
2 min walk
About this property
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
Hotel near Frost Bank Center
Take advantage of free self-service breakfast, laundry facilities and a gym at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free WiFi in public areas and a business centre are available to all guests.
Additional perks include:
An outdoor pool
Free self-parking
Express check-out, express check-in and tour/ticket information
A water dispenser, coffee/tea in reception and a TV in reception
Guest reviews give top marks for the helpful staff
Room features
All 54 rooms include comforts such as first-run films and laptop-friendly workspaces, as well as thoughtful touches such as free Internet and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
Heating and fans
Bathrooms with hydromassage showers and shower/bath combinations
42-inch Smart TVs with premium channels and first-run films
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Free self-serve breakfast available daily 5:00 AM to 9:00 AM
Coffee and tea in common areas
Things to do
Gym
Outdoor pool
TV in common areas
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Computer station
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lever door handles
Lift
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
4 floors
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV with premium digital channels
First-run films
IPod dock
MP3 dock
Pay films
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Desk chair
Fan
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 16 and younger are not allowed at this property; all guests older than 16 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Children 16 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Property is also known as
Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center
Frequently asked questions
Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center on 5 Apr 2026 start from £71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Self-parking is free at this property.
What time is check-in at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Check-in start time: 3 PM; check-in end time: 5:30 AM.
What time is check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?
Checkout is at 11 AM.
Where is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center located?
Located in Park Village, this hotel is 1.7 mi (2.7 km) from Joint Base San Antonio and 2.6 mi (4.2 km) from Brooke Army Medical Center. San Antonio Zoo and Aquarium and San Antonio River are also within 6 miles (10 km).
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Reviews
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.0
Location
8.0
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 274 out of 763 reviews
10 - Excellent
274
Rating 8 - Good. 202 out of 763 reviews
8 - Good
202
Rating 6 - Okay. 142 out of 763 reviews
6 - Okay
142
Rating 4 - Poor. 62 out of 763 reviews
4 - Poor
62
Rating 2 - Terrible. 83 out of 763 reviews
2 - Terrible
83
Reviews
Verified
8/10 Good
Jose
3 Dec 2025
Liked: Cleanliness
The room was clean, the staff was friendly and helpful.
My room was so clean and well-maintained! In the shower, the water didn't do that thing where it jumps from super cold to super hot when you barely touch the knob. The staff was friendly and professional. Jesse was one of the main people at the front desk while I was there. A great hotel for a great price. Good location too, in terms of distance from downtown.
The business center was closed during my visit, but the desk was upfront with me about that and allowed me to study in the lobby/breakfast table area.
Literally no complaints except the soap was a little hard to rinse all tge way off my hands.
It has a very good balance between cost and benefits!
Raul Rene
Stayed 2 nights in Jul 2025
Verified
6/10 Okay
Kyleigh
19 Oct 2025
Disliked: Cleanliness
Overall could’ve been better but wasn’t the worst for the price. There were stains and things broken or missing or damaged around the room when I got it which was concerning and the elevator stopped working to get up to my floor. Bed was comfortable and looked clean and the place was decently quiet.
The room was clean and had everything we needed for our stay. The staff were friendly and helpful, and Jamie helped enroll me in Best Western rewards for free to start earning points for reqards. Much appreciated!
It’s a nice hotel for the price. I woke up with my back hurting every day so I wish the beds would be better. The rooms are roomy and everything worked great. They did however only come make our bed one time when we were there. We were there for three days.
The staff was very nice and the one I spoke to when I checked in was mindful to remind me about the deposit and how it would take a few business days to appear back in my account! She was super nice despite it being pretty late. Very quiet and cozy as well. The beds were a little rough and the pillows weren’t as soft, so my neck ached the next morning, but truthfully that could have just been me considering we went to a concert and I am still finishing recovery from a head/neck injury! Would stay again!