Best Western Plus Lackland Hotel & Suites

Property class: 2.5

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Consider a stay at Best Western Plus Lackland Hotel & Suites and take advantage of a free breakfast buffet, dry cleaning/laundry services and a bar. Stay connected with free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a gym and a business centre.
The current price is £82
includes taxes & fees
30 Oct - 31 Oct

Popular amenities

  • Pool
  • Air-conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

A hotel room with a large bed, a sofa, a small table, a lamp, and a ceiling fan.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(61 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, a sofa, a small table, a lamp, and a ceiling fan.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

A hotel room with a large bed, a sofa, a small table, a lamp, and a ceiling fan.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Room

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a sofa, a small table, a lamp, and a ceiling fan.

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Room

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Room

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

A hotel room with two beds, a large window with curtains, a flat-screen TV, and a desk with a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, a flat-screen TV, and a desk with a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(77 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a large window with curtains, a flat-screen TV, and a desk with a lamp.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a large window with curtains, a flat-screen TV, and a desk with a lamp.

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

A hotel room with a large bed, a flat-screen TV, a small table, and a microwave.

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Room

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the area

Located in San Antonio, Best Western Plus Lackland Hotel & Suites is in the business district. Alamo and Boeing Center at Tech Por are cultural highlights, and some of the area's attractions include San Antonio Zoo and Aquarium and Aquatica San Antonio Waterpark. Mission Concepcion Sports Complex and La Villita are also worth visiting. Explore all the area has to offer with hiking/biking trails and mountain biking. Visit our San Antonio travel guide
Map
3635 Crooked Trail, San Antonio, TX, 78227

What's nearby

  • A riverside walkway with colorful umbrellas and a stone bridge.
    Lackland Air Force Base
    1 min drive - 0.7 miles
  • A large military cargo aircraft parked on a tarmac with a clear sky and clouds in the background.
    Joint Base San Antonio
    1 min drive - 0.7 miles
  • A large, modern building with a blue and white color scheme, featuring a prominent circular window and a 'Welcome' sign.
    San Antonio SeaWorld
    13 min drive - 10.3 miles
  • A river with a stone bridge, trees with colorful lights, and a restaurant with flags.
    River Walk
    14 min drive - 13.8 miles
  • An amusement park with roller coasters, a Ferris wheel, and various rides.
    Six Flags Fiesta Texas
    24 min drive - 23.8 miles

Getting around

  • San Antonio Station
    17 min drive
  • San Antonio International Airport (SAT)
    25 min drive

Restaurants

  • QuikTrip
    4 min drive
  • Circle K
    5 min drive
  • McDonald's
    3 min drive
  • McDonald's
    4 min drive
  • Whataburger
    4 min drive

About this property

Best Western Plus Lackland Hotel & Suites

  • Hotel in the business district
  • At Best Western Plus Lackland Hotel & Suites, you can look forward to a free breakfast buffet, dry cleaning/laundry services and a bar. Stay connected with free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a gym and a business centre.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self-parking
    • Express check-out, express check-in and a front desk safe
    • A vending machine, concierge services and a 24-hour front desk
    • Guest reviews speak highly of the breakfast and helpful staff
  • Room features
  • All 77 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as desk chairs and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Pillowtop mattresses and free cots/infant beds
    • Bathrooms with shower/bath combinations and hairdryers
    • Flat-screen TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Best Western Plus Lackland Hotel & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus Lackland Hotel & Suites?

As of 16 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Lackland Hotel & Suites on 30 Oct 2026 start from £82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Lackland Hotel & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Lackland Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Plus Lackland Hotel & Suites?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Lackland Hotel & Suites?

Checkout is at 11 AM.

Where is Best Western Plus Lackland Hotel & Suites located?

Situated in the business district, this hotel is 1.1 mi (1.8 km) from Joint Base San Antonio and within 6 miles (10 km) of Lackland Air Force Base Visitor Center and Wilford Hall Medical Center. Wolff Municipal Stadium and Regal Cielo Vista are also within 6 miles (10 km).

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Reviews

Best Western Plus Lackland Hotel & Suites Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 576 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very good breakfast.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were friendly and helpful. Breakfast was great.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the room was up to par!
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and well-maintained only issue seemed rugs are a bit old and made the room smell a little musty.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The staff was extremely helpful. The room was good, but the shower needed attention.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice welcome area, comfortable. Nice room, just like the picture. Bathroom was clean and nice. It had some poorly patched water damage on the tile shower curb, but that was the only flaw I found. Breakfast was the usual fare. The coffee was fresh and good. I’ll book there again
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several days as we were visiting our daughter in San Antonio Texas. It's a great Budget hotel to come to at the end of a long day of sightseeing and shopping. Bed was fantastic as I have back problems and knee issues. So it is important for me that beds are very comfortable. There was a problem with the drain in our shower, but it was no problem the staff came right away and fixed it. All in all I'd stay here again.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean and comfortable.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Clean room, elevator didn’t work but everything was nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean, friendly staff, close to places to eat.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Staff was helpful and the room was very clean. Elevator needs repairs, but overall it is good and safe.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
check in process was easy and quick room was amazing and so was breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
All the reviews are true, nice spot with excellent breakfast and staff ok, responsive
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Very helpful/accommodating staff. Very knowledgeable of BMT graduation events. Hotel is conveniently located near Lackland AFB. No interstate travel required to get from hotel to base. Room was a little rundown but overall, it was clean. Will book again for future visits.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for Air Force basic training graduation. Staff was very helpful in terms of updates right from check in as there were some changes due to weather. Staff opens up breakfast early on BMT graduation days to accommodate early delay to the base. Hotel is just minutes from the Valley Hi gate which is very convenient. Unfortunately elevator was down during our stay but staff did allow for fully refunded cancellation for those that could not/would not use the stairs while the elevator was out. Room was overall clean. Floors were quiet. Work out are was small but adequate. Overall would stay here again if I have business at Lackland AFB.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Workers are very helpful and the place was clean but when we arrived our room was locked from the inside latch and we had to wait 45 mins until we could actually enter our room.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing everyday. They cleaned the rooms daily. Staff is welcoming and polite. They provide maps of the USAFB for families. Location is close to the base. Plenty of close parking available. We've stayed twice now for both of our kids that went through the USAF BMT. It's like a home away from home.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes the staff were friendly and rooms were clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't experience the breackfast but the parking is safe.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for BMT graduation. Clean, friendly and knowledgeable
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Patty, made the stay. Very comfortable, felt like coming home.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The rooms are very cool and clean, didn't understand the half glass door in shower, water all over the floor. Elevators were not working having to carry bags up stairs and ice machine not working on our floor
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff, clean room and great breakfast
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Staff was very nice and helpful breakfast was very good
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good breakfast. Having trouble with elevator. Can use it, but encouraged to use stairs. Are trying to fix. Quiet, comfortable rooms. Everyone was very polite.
Stayed 4 nights in May 2026