Terrace/patio

Reviews of Hotel San Jorge

3 out of 5
Hotel San Jorge
Manuel Acuna 240 Zona Centro, Saltillo, COAH

Reviews

6.4
Rating 10 - Excellent. 46 out of 233 reviews" "
Rating 8 - Good. 57 out of 233 reviews" "
Rating 6 - Okay. 55 out of 233 reviews" "
Rating 4 - Poor. 36 out of 233 reviews" "
Rating 2 - Terrible. 39 out of 233 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Magdely

Stayed 1 night in May 2023

2/10 Terrible

Patricia

Stayed 4 nights in Jul 2022

4/10 Poor

Armando

Travelled with family
Disliked: Property conditions & facilities
Noisy hotel
There was not privacy, the hotel booked contiguous rooms with noisy neighbors. During this pandemic they should not rent contiguous rooms and locate noise people in a separated area.
Stayed 1 night in Dec 2020

10/10 Excellent

Rayphiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy the hotel.everything is close.the expressway not far..
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Ac was not blowing cold. Carpet was gross do not walk bare foot. It was hot in the room. I wouldn't stay here again.
Stayed 2 nights in Jun 2019

4/10 Poor

Jason, Usa

Disliked: Cleanliness, property conditions & facilities, room comfort
The location to the centro is thr only positive
Thr hotel is very old and dated, the hotel is not very clean. The hotel pool was unsble to be used because of the ckeanliness. The locks on the doors were brike.
Stayed 3 nights in Jun 2018

4/10 Poor

Marion

Disliked: Cleanliness, staff & service, property conditions & facilities
No way 4 stars
Patio door lock totally broken on a second floor room. Dirty floor. Desk couldn't figure out that second towel and one roll of toilet paper could be provided even though housekeeper with key to supply room had gone home by taking them from other unoccupied room. Preferred to spend her time reading. Asked for nonsmoking, strong smell of smoke in room. Good location near historic center and shopping, bed comfortable.

6/10 Okay

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel just to pass the night
For the price I just would say that it was good, the rooms need maintenance

6/10 Okay

Wendy, Monterrey

Liked: Staff & service
Disliked: Property conditions & facilities
Great location for downtown
This is an old hotel lacking a lot of updates, but the room was clean and the service was good. The roof-top pool was nice. The best part is the location if you're wanting to be downtown. The bed was old and very hard, but the hardness is par for the course in Mexico. The hall carpets were worn out and not clean and the elevator didn't seem to work very well...sometimes we waited for a long time and then just took the stairs. But over all would stay here again for the price and location.

6/10 Okay

Luis, Mexico, City

Liked: Staff & service
Disliked: Property conditions & facilities
Good Price... If you only require a place to stay.
Good price if you only require a place to stay, but nothing more. The hotel is an old bulding and a remodeling process is required, but the Staff was very kind when I needed a different room.

6/10 Okay

Mark Hansen, USA

Liked: Cleanliness, staff & service
inexpensive night's stay
Old, tired hotel in old neighborhood. Advertised Wifi but it would not work in 3rd floor room or even in lobby. Room furnishings reasonably clean but in some disrepair. No air conditioning. Bathroom facilities were old but clean. Poorly lit room, no amenities that I was aware of. It Is fine for an inexpensive one night stay, but would be difficult to stay longer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I'll recommend this hotel
San Jorge is well located in downton Saltillo, good services and excelent restaurant view of town. Some details in the maintanance of the bathroom, but the overall experience was very good.

2/10 Terrible

Harold, Laredo, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saltillo's worst hotel
This hotel as one of the worst I ever stayed in. Terrible room. Toilet did not work. When we asked for heat because the room was very cold, we were told there was no heat in the hotel for the next several months. The place was ghastly, and what I want to know is how did Expedia give it such a good rating? At best, it should have been less than 1 star.

8/10 Good

G, mcallen

Liked: Property conditions & facilities, room comfort
good price, good location
when i came into my room and saw that it hadn't been cleaned after the last guest, i thought i was in for an unpleasant stay. but the staff was apologetic, gave me another room, and everything was great after that. the hotel itself is a little run down, but it's more charming than gross. the roof has a pool and spectacular views of saltillo.

2/10 Terrible

José Roberto Ramírez

Disliked: Cleanliness, staff & service, property conditions & facilities
Sucio, antiguo, inhabitable, sin servicio de nada, condiciones deprorables, huele a humedad a cigarro , en verdad no c por qué está en servicio, es una pena que una marca como Expedia lo tenga en su catálogo, los clientes reservamos con la confianza que da l marca Expedia y este tipo de establecimientos le restan credibilidad a Expedia, creo deberian dejar de promocionarlo.
Stayed 1 night in Mar 2024

10/10 Excellent

Isaac

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y servicio
Stayed 1 night in Mar 2024

8/10 Good

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Es agradable y silenciosa. Ya es un hotel antigüo pero en general esta bien para pasar la noche
Stayed 1 night in Mar 2024

10/10 Excellent

Yanett Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

JULIO CESAR

Disliked: Amenities, property conditions & facilities
Ya es muy antiguo el edificio muy deteriodado
Stayed 1 night in Mar 2024

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service
......
Stayed 1 night in Feb 2024

6/10 Okay

Roberto

Disliked: Property conditions & facilities
Cuartos mal diseñados
Stayed 1 night in Feb 2024

6/10 Okay

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 1 night in Jan 2024

8/10 Good

Nelia

Stayed 1 night in Jan 2024

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moho en baños, ropa de cama sucia, ventanas sin seguro, sin calefaccion, alfombras viejas y sucias.
Stayed 2 nights in Jan 2024

2/10 Terrible

Jose Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
Quite dirty and we received the key for the wrong room And the other room had people
Stayed 2 nights in Dec 2023

4/10 Poor

Patsy Elena

Travelled with family
Disliked: Property conditions & facilities
Sólo para ir a dormir…
El personal nos atendió bien, muy amables al abrirnos el establecimiento ya que llegamos muy noche, El hotel huele a humedad Las camas están cómodas No servía una llave de la regadera ( la fría), nos bañamos con agua hirviendo 😅
Stayed 1 night in Dec 2023

6/10 Okay

Perla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento.
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Está para caminar en el centro de saltillo. La regadera que nos tocó no tenia muy buena presión de agua, pudieran mejorar. En general las condiciones son buenas praa el costo, si me volveria a hospedar
Stayed 1 night in Nov 2023

4/10 Poor

Jhon

Stayed 2 nights in Nov 2023

10/10 Excellent

Nelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Atención en la cocina.
Stayed 1 night in Nov 2023

10/10 Excellent

José Alfredo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio

6/10 Okay

Jesus

Liked: Room comfort
Disliked: Cleanliness, staff & service
Ya no tienen el mismo servicio de antes
Complicado la habitación tenía el sesto de basura con papeles y un algo de basura en uno de las mesas sin toallas en la habitación y sin jabón
Stayed 1 night in Nov 2023

2/10 Terrible

Daniel Alexander

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tristemente ha sido de mis peores experiencias en hoteles económicos. Porque una cosa es un hotel económico, sencillo y limpio; que uno económico, descuidado y sucio. Mi habitación estuvo en el segundo piso y posiblemente cerca de las tuberías de drenaje del hotel; pues me llevé la terrible experiencia de ver muchos tecuejos (cucarachas pequeñas) en el baño y en la habitación misma. El bote de basura con basura y la cama con cabello. El joven recepcionista fue muy amable y se quedó muy apenado con la situación de las cucarachas, pero no me cambió de habitación, pues decía que tenían ocupación máxima; y lo único que pudo hacer fue pedir permiso para comprar un insecticida en una tienda. La habitación quedó muy fumigada pero ya no me sentía cómodo… fui una sola vez al baño y cuando le bajé al inodoro, salió una cucaracha grande de un resumidero… y como es un hotel antiguo con alfombra en la habitación, no podía siquiera ver si no caminaban cucarachas sobre la alfombra. Fue una experiencia bastante negativa, por fortuna solo me hospedé una noche. Pero me he hospedado en hotelitos más baratos que no tienen ni tv ni A/C pero tienen bien limpia la habitación 😖
Stayed 1 night in Nov 2023

10/10 Excellent

Maribel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Nov 2023

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion
Stayed 1 night in Nov 2023

2/10 Terrible

JOSE

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es pésima, el sistema de apertura en la puerta de la habitación no funcionó y tuvieron que ir a abrir la puerta cada que yo ingresaba. La apertura era por medio de un cuchillo con el que atravesaban la puerta. Y teníamos qie esperar hasta que ellos pudieran subir a abrir.

2/10 Terrible

Andrés

Stayed 1 night in Oct 2023

10/10 Excellent

Esteban, Aguascalientes

Stayed 1 night in Oct 2023

8/10 Good

Alex Alberto

Stayed 1 night in Sep 2023

8/10 Good

José Antonio

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Ma. Elena

Stayed 1 night in Sep 2023

4/10 Poor

Juan Alberto

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Janeth

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Jul 2023

6/10 Okay

Alejandro

Business traveller, Travelled with group
Liked: Staff & service
No funcionaba el aire
Stayed 2 nights in Jun 2023

2/10 Terrible

Rogelio

Travelled with family
Disliked: Staff & service, property conditions & facilities
No se brinda lo que se ofrece en su publicidad, a la hora de llegar resultó que todo estaba en mantenimiento, no había aire acondicionado, ni alberca y el restaurante tampoco estaba disponible, en resúmen, el costo es muy elevado para lo que realmente ofrece el hotel
Stayed 1 night in Jul 2023

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
No funcionaba el aire acondicionado. El problema es que en esos días estábamos a 36ºC. No nos avisaron con tiempo para poder cambiar de hotel.
Stayed 5 nights in Jun 2023