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Grand Hôtel Thalasso et Spa

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On the beach
Indoor pool
Indoor pool
Indoor pool

Overview of Grand Hôtel Thalasso et Spa

Grand Hôtel Thalasso et Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationSt-Jean-de-Luz Beach4 min walk
  • Popular LocationMaison Louis XIV10 min walk
  • Popular LocationPort of Saint-Jean-de-Luz Ciboure16 min walk
  • AirportSan Sebastian (EAS)26 min drive

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About this area

Saint-Jean-de-Luz

Located in Saint-Jean-de-Luz, Grand Hôtel Thalasso et Spa is in the city centre and on the beach. Pointe de Sainte Barbe and Maison de l'Infante are notable landmarks, and some of the area's activities can be experienced at Port of Saint-Jean-de-Luz Ciboure and Nivelle Golf Course. Bid'a Parc and Ibardin Aventures are also worth visiting. Discover the area's water adventures with waterskiing and parasailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • St-Jean-de-Luz Beach - 4 min walk
  • Church of St-Jean-Baptiste - 8 min walk
  • Maison de l'Infante - 10 min walk
  • Maison Louis XIV - 10 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 16 min walk

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 11 min walk
  • Biarritz (BIQ-Pays Basque) - 20 min drive

Restaurants

  • Badia — 1 min walk
  • L'Ocean — 1 min walk
  • Le Bistrot Luzien - 3 min walk
  • Bellini - 3 min walk
  • Bodega Coco - 3 min walk

About this property

Grand Hôtel Thalasso et Spa

Beach spa retreat, walking distance from St-Jean-de-Luz Beach
Catch some rays at the beach or spend the day relaxing at Grand Hôtel Thalasso et Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 52 rooms offer comforts such as premium bedding and pillow menus, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and rainfall showerheads.
Grand Hôtel Thalasso et Spa offers 52 forms of accommodation with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Loreamar has 20 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 25.00 per day)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 30 for adults and EUR 12 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Motorised watercraft
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • A meeting room

Outdoors

  • Beachfront location
  • Terrace

Spa

  • 20 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 30 for adults and EUR 12 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Valet parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the spa from noon to 4 PM and from 6-8 PM.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Loreamar Thalasso
Grand Hotel Loreamar Thalasso Spa
Grand Hotel Loreamar Thalasso Spa Saint-Jean-de-Luz
Grand Loreamar Thalasso Spa
Grand Loreamar Thalasso Spa Saint-Jean-de-Luz
Loreamar
Loreamar Hotel
Loreamar Spa
Loreamar Thalasso Spa
Thalasso Spa Loreamar
Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso Spa
Grand Thalasso Spa Saint-Jean-de-Luz
Grand Thalasso Spa
Thalasso Et Spa Saint Jean Luz
Grand Hôtel Thalasso et Spa Hotel
Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 169 out of 233 reviews
5 - Excellent 73%
Rating 4 - Good. 47 out of 233 reviews
4 - Good 20%
Rating 3 - Okay. 9 out of 233 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 233 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 233 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
fantastic
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

1/5 Terrible

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

5/5 Excellent

Stayed 2 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019