Title: Grand Hôtel Thalasso et Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hôtel Thalasso et Spa Luxury hotel on the beach, with indoor pool ![Sauna, hot tub, steam room, hot springs/mineral springs, body treatments](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/04b43931.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/8f908621.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ocean Terrace Suite | Terrace/patio](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/9794c247.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/4b94a741.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/07f6658e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Hôtel Thalasso et Spa, near St-Jean-de-Luz Beach, offers oceanfront dining and spa treatments like massages and facials. Relax on the sun-filled terrace or enjoy French cuisine with sea views at Aho Fina. Join fitness or yoga classes, or unwind in the steam room. VIP Access 9.4 Exceptional ## Popular amenities - - Parking available - Gym - Breakfast available - Pool - Pet-friendly VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=694867&PinnedHotelID=694867&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/f0c324e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Terrace 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed - 366 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/43ff3acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic room with city view 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed Separate bedroom Premium bedding - 237 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Superior Ocean Room | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/8df40ec8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean Room ### Highlights Soundproofed Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed Separate bedroom Premium bedding - 237 sq ft - Ocean view - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/209ef0b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Terrace Suite ### Highlights Furnished balcony Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed - 678 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Family Room | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/ae98c231.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 431 sq ft - City view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/43ff3acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Pillow-top bed - 248 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Deluxe Ocean Room | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/700000/694900/694867/fb14c0ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean Room 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Pillow-top bed - 366 sq ft - Sea view - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSaint-Jean-De-Luz-Hotels-Grand-Hotel-Thalasso-Et-Spa.h694867.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSaint-Jean-De-Luz-Hotels-Grand-Hotel-Thalasso-Et-Spa.h694867.Hotel-Information) ## About the area Located in Saint-Jean-de-Luz, Grand Hôtel Thalasso et Spa is in the city centre and on the beach. Port of Saint-Jean-de-Luz Ciboure and Nivelle Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore St-Jean-de-Luz Beach and Pointe de Sainte Barbe. Maison Louis XIV and Maison de l'Infante are two other places to visit that come recommended. Discover the area's water adventures with jet skiing and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. [Visit our Saint-Jean-de-Luz travel guide](https://www.expedia.co.uk/Saint-Jean-De-Luz.dx5536) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.39260%2C-1.65957&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qi0YplAKUtQrBQ9oDpt1Pwxy6Yk=) 43 Boulevard Thiers, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500 ### What's nearby - St-Jean-de-Luz Beach - 1 min walk - 0.0 miles - Church of St-Jean-Baptiste - 6 min walk - 0.4 miles - Port de Saint-Jean-de-Luz - 9 min walk - 0.5 miles - Port of Saint-Jean-de-Luz Ciboure - 14 min walk - 0.8 miles - Pointe de Sainte Barbe - 7 min drive - 1.1 miles ### Getting around - Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 11 min walk - Biarritz (BIQ-Pays Basque) - 20 min drive ### Restaurants - ‪Café Vauban - ‬4 min walk - ‪Le Prado - ‬2 min walk - ‪Brasserie le Sud - ‬4 min walk - ‪Le Petit Grill Basque – Chez Maya - ‬7 min walk - ‪Snack La Casita - ‬1 min walk ## About this property ### Grand Hôtel Thalasso et Spa Luxury boutique hotel near St-Jean-de-Luz Beach Located close to Church of St-Jean-Baptiste and Maison Louis XIV, Grand Hôtel Thalasso et Spa provides a terrace, a playground and dry cleaning/laundry services. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Indulge in thalassotherapy, a body treatment and a manicure/pedicure at the on-site spa. The on-site French cuisine restaurant, Aho Fina, offers lunch, dinner and ocean views. Fitness classes and yoga classes are offered at the gym; Grand Hôtel Thalasso et Spa also has a bar, a free children's club and a steam room. Free in-room WiFi is available to all guests, along with a sauna and a hot tub. Additional perks include: - An indoor pool - Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - Tour/ticket information, a 24-hour front desk and multilingual staff - Free newspapers, 1 meeting room and concierge services Room features All 52 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning. Extra conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers and baths or showers - Flat-screen TVs with satellite channels - Coffee/tea makers, daily housekeeping and phones ## Similar properties ![Daily buffet breakfast (EUR 24 per person)](https://images.trvl-media.com/lodging/2000000/1240000/1234600/1234502/079748f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel & Spa – Thalazur Saint Jean de Luz Saint-Jean-de-Luz - Hot tub - Spa - Pet-friendly - Free WiFi 8.6 Excellent 316 reviews £159 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=1234502&PinnedHotelID=1234502&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/111000000/110550000/110547500/110547479/e4aa8371.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BIZIPOZ HOTEL Saint-Jean-de-Luz - Spa - Pet-friendly - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Valet parking on site (EUR 29 per day) ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 32 for adults and EUR 12 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Aho Fina ### Things to do - Fitness classes - Free children's club - Full-service spa - Gym - Indoor pool - Playground - Sauna - Steam room - Yoga classes ### Family friendly - Free children's club - Indoor pool - Playground - Rollaway/extra bed (surcharge) - Separate bedroom - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Meeting room ### Outdoors - On the beach - Terrace ### Full-service spa - 20 treatment rooms - Body scrubs - Body wraps - Facials - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Massage - Mud bath - Sauna - Spa open daily - Steam room - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Built in 1909 - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Espresso maker - Minibar ### More - Air conditioning (climate-controlled) - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: noon Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from 30 September 2025 to 26 April 2026 (dates subject to change). The property is closed between 26 November and 16 December. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 51.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 12 for children - Airport shuttle fee: EUR 50 per vehicle (one way) - Valet parking fee: EUR 29 per day - Pet fee: EUR 25 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 51.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 16 years old are allowed in the pool/spa from 1:30 PM to 5 PM and must be accompanied by an adult. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 9:00 AM to 7:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply Guests under 17 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision Guests under 13 years old are not allowed in the spa ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Grand Hotel Loreamar Thalasso Grand Hotel Loreamar Thalasso Spa Grand Hotel Loreamar Thalasso Spa Saint-Jean-de-Luz Grand Loreamar Thalasso Spa Grand Loreamar Thalasso Spa Saint-Jean-de-Luz Loreamar Loreamar Hotel Loreamar Spa Loreamar Thalasso Spa Thalasso Spa Loreamar Grand Hôtel Thalasso Spa Saint-Jean-de-Luz Grand Hôtel Thalasso Spa Grand Thalasso Spa Saint-Jean-de-Luz Grand Thalasso Spa Thalasso Et Spa Saint Jean Luz Grand Hôtel Thalasso et Spa Hotel Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz ## Frequently asked questions ### Does Grand Hôtel Thalasso et Spa have a pool? > Yes, this property has an indoor pool. Pool access is from 9:00 AM to 7:00 PM. ### Is Grand Hôtel Thalasso et Spa pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. ### How much is parking at Grand Hôtel Thalasso et Spa? > Valet parking is available for EUR 29 per day. ### What time is check-in at Grand Hôtel Thalasso et Spa? > Check-in start time: 4:00 PM; check-in end time: noon. ### What time is check-out at Grand Hôtel Thalasso et Spa? > Checkout is at noon. ### Does Grand Hôtel Thalasso et Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies. ### Where is Grand Hôtel Thalasso et Spa located? > Located in Saint-Jean-de-Luz, this beachfront hotel is in the city centre and within a 10-minute walk of St-Jean-de-Luz Beach, Church of St-Jean-Baptiste and Maison de l'Infante. Maison Louis XIV and Pointe de Sainte Barbe are also within 15 minutes. Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) is 11 minutes by foot and Saint-Jean-de-Luz Ciboure Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hôtel Thalasso et Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 282 8 - Good 68 6 - Okay 12 4 - Poor 8 2 - Terrible 6 ### 10/10 Excellent #### Judy 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!! ##### Judy Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Oleg 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities One of the best hotels ever ##### Oleg Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Elizabeth 25 Jun 2025 Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good. ##### Elizabeth Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Thomas 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent! We will come back. ##### Thomas Stayed 3 nights in Jun 2025 ### 8/10 Good #### Daniel 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great employee and very professional and kind. The only inconvenience is that they can’t let you or service you on the beach ##### Daniel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Leo 2 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great facility, staff, and food. Location is superb!!! ##### Leo Stayed 1 night in Aug 2022 ### 10/10 Excellent #### patty 23 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place ##### patty Stayed 1 night in Sep 2022 ### 10/10 Excellent #### kevin r. 6 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The BEST location in town. Super amenities. ##### kevin r. Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Fausto 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property. Service second to none! ##### Fausto Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Anne 3 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset. ##### Anne Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller 8 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Historic Hotel This is a majestic old (but updated) hotel with excellent service. They gave us a tour of the facility and explained all the available services. The whirlpool, sauna, and steam room were all included in the price of the room. They even upgraded our room to ocean view! What incredible service at an incredible hotel. ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### Merab 14 Sept 2024 Liked: Cleanliness, staff & service Overpriced. Very far from 5 stars it claims to be ##### Merab Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Margaret 24 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excellent staff! The front desk (Cami) welcomed us even though we were early for check-in. The Concierge (Julien) helped us with our luggage, dinner reservations and early morning travel arrangements to the airport. Merci! ![great location for a short stay!](https://a.travel-assets.com/ugc/hotel-reviews/8DCB16E323B1D5583533DD556AA1B901E5A6CBC81724496738926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Margaret Stayed 1 night in Aug 2024 ### 4/10 Poor #### Mauro 8 Oct 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Not a Thalasso hotel. Was better few years ago They advise as Thalasso, but it is not sea water. It is a pool with jets. The Spa area had better days… the Himalaya salt sauna and ice fountain not working. The pool water a bit cold, few places to rest and bad maintenance In the rooms the pillows wore terrible, the tower rack not working in hole hotel ( so our swimming clothes and towels dont dry) and they turn of the air conditioner at night, just leave the fan, so in October I couldn’t sleep I’ve stayed in this hotel before, and was much better. ##### Mauro Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Tabitha 9 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room. ##### Tabitha Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Sarah 7 Sept 2025 ##### Sarah Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Jose Manuel 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Toujours pas déçu je reviendrai à nouveau avec plaisir ##### Jose Manuel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Fernando 3 Jul 2025 Liked: Amenities El Personal increíble y la ubicación perfecta ##### Fernando Stayed 1 night in Jun 2025 ### 10/10 Excellent #### bruce 26 Jun 2025 ##### bruce Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Laila 17 Jun 2025 Liked: Cleanliness, staff & service ##### Laila Stayed 5 nights in May 2025 ### 10/10 Excellent #### Jérôme 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tout était parfait Hotel avec emplacement imprenable Accueil personnel parfait Chambre vue océan de rêve Le petit déjeuner au somment Service spa top Toujours un grand plaisir Juste un problème l établissement n avait pas au moment du check out l information statut gold et ne voulait pas en premiere intention appliquer les -20,% spa C est toujours désagréable Avantage applique au final mais devoir demander est pas top ##### Jérôme Stayed 2 nights in Jun 2025 ### 8/10 Good #### François-Xavier 9 Jun 2025 ##### François-Xavier Stayed 2 nights in May 2025 ### 10/10 Excellent #### Frédéric 2 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxe et volupté Dans la plus pure tradition des palaces de plage et de l’hospitalité à la française, le personnel du Grand Hôtel nous a fait vivre une expérience mémorable. Nous avons été surclassés dans une suite ravissante avec mille attentions tout au long de notre court séjour. Spa très agréable avec une piscine d’eau de mer et excellent petit déjeuner en terrasse. Le meilleur de Saint-Jean de Luz et du luxe à la française ##### Frédéric Stayed 1 night in Apr 2025 ### 10/10 Excellent #### GERARD 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel exceptionnel Magnifique hôtel superbement situé Accueil parfait Service sympathique et efficace Un séjour de rêve ![](https://a.travel-assets.com/ugc/hotel-reviews/d121b4b7-2e0d-48a8-9164-376e36180823-1746122905584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a910eedb-94cc-4ed3-b1bc-3b07a8336dda-1746122864690.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GERARD Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Mustapha 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hâte d’y retourner ! Superbe établissement, qualité de service et accueil personnalisé de la Directrice ##### Mustapha Stayed 1 night in Apr 2025