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Reviews of RELAX INN

2 out of 5
RELAX INN
7253 Lee Hwy, 17, Rural Retreat, VA

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 13 reviews" "
Rating 8 - Good. 0 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible.
Stayed 1 night in May 2024

6/10 Okay

Carol

Stayed 1 night in Apr 2024
Response from MGMT on 14 May 2024
HI CAROL WE WERE PLEASED TO HAVE YOU HERE AND WE ARE WORKING TO IMPROVE EVERYDAY! WE GREATLY APPRECIATE YOUR BUSINESS AND WELCOME YOU BACK ANTIME. STAY SAFE AND GOD BLESS! MGMT *

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love these people
Stayed 1 night in Jan 2024
Response from RELAX INN on 27 Jan 2024
We appreciate you choosing us for your stay. You guys are awesome guests!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These people are amazing and have done such an awesome job remodeling the place
Stayed 1 night in Dec 2023
Response from RELAX INN on 5 Jan 2024
Thank you

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from RELAX INN on 27 Jan 2024
Thanks for choosing our motel. We really appreciate it!

10/10 Excellent

Katie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s cheap, comfortable beds, the employees were personable
Stayed 2 nights in Nov 2023
Response from RELAX INN on 16 Nov 2023
THANK YOU FOR STAYING WITH US AND YOUR REVIEW, WE APPRECIATE YOU!!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from RELAX INN on 11 Nov 2023
THANK YOU FOR STAYING, AND YOUR REVIEW, WE DO APPRECIATE YOU!!!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
These guys are awesome!!!
Stayed 1 night in Nov 2023
Response from Tony on 10 Nov 2023
We're really appreciate it your stay whit us

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from RELAX INN on 28 Oct 2023
THANK YOU FOR YOUR REVIEW!! WE APPRECIATE YOU STAYING WITH US

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from TONY on 8 Sept 2023
THANK YOU FOR BROKING MY NEW TV AND THANK YOU FOR BE TOTALLY OUT OFF CONTROL ROOM BED ITS NEW AND AMAZINGBATHROM HAVE NEW FACETS AND NEW 3 MONTHS AGO INSTALLED NEW CARPET TILE

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff at the front desk were amazing! Extremely friendly and accommodating. Unfortunately, that’s where the good experience ended. This is a very old motel that is in serious need of maintenance. I don’t even know where to begin. Smoke alarm was missing, dead bugs all over the walls, floor, sinks, tub, and furnishings, bathtub is missing hardware, room smelled smoky, broken and missing tiles, etc. Bed appeared to be clean and comfortable, and I guess that is what was important. Didn’t expect much for $59 to be honest.
Stayed 1 night in Jul 2023
Response from TONY on 13 Jul 2023
I TOTALLY UNDERSTAND AND APPRECIATE YOUR STAY WHIT US EVAN I TOTALLY DISAGREE WHIT YOUR REVIEWS I APOLOGIZE FOR ANY INCONVENIENCE