Title: Club Ambiance - Adults Only – All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1184&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Club Ambiance - Adults Only – All Inclusive Travelers enjoy daytime water activities and evening entertainment at this all-inclusive beachfront resort where Caribbean experiences await ## Photo gallery for Club Ambiance - Adults Only – All Inclusive ![Superior Room | Beach/ocean view - Club Ambiance - Adults Only – All Inclusive (Runaway Bay)](https://images.trvl-media.com/lodging/1000000/10000/1200/1184/73f04f4b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds - Club Ambiance - Adults Only – All Inclusive (Runaway Bay)](https://images.trvl-media.com/lodging/1000000/10000/1200/1184/87edde44.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Club Ambiance - Adults Only – All Inclusive (Runaway Bay)](https://images.trvl-media.com/lodging/1000000/10000/1200/1184/42e650a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Club Ambiance - Adults Only – All Inclusive (Runaway Bay)](https://images.trvl-media.com/lodging/1000000/10000/1200/1184/b3b46085.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo - Club Ambiance - Adults Only – All Inclusive (Runaway Bay)](https://images.trvl-media.com/lodging/1000000/10000/1200/1184/8ebbdbcd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Club Ambiance - Adults Only – All Inclusive offers a complete Caribbean getaway. Guests have access to both indoor and outdoor pools, a private beach, and a spa tub for relaxation. Those looking to stay active will appreciate the gym offering fitness classes. ## Reviews 6.4 ## Popular amenities - On private beach - Pool - Hot tub - All-inclusive - Spa - Parking included ## Room options ### Check availability for these dates Tonight [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1184&PinnedHotelID=1184&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1184&PinnedHotelID=1184&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=1184&PinnedHotelID=1184&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=1184&PinnedHotelID=1184&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1184&PinnedHotelID=1184&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1184&PinnedHotelID=1184&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1184&PinnedHotelID=1184&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1184&PinnedHotelID=1184&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Deluxe Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/1200/1184/0f89500d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Balcony or patio Air conditioning Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer Shower/bath combination - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/1200/1184/ecdb5c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony or patio Air conditioning Free rollaway/extra beds Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer - Sleeps 3 - 2 Double Beds OR 1 King Bed ### View all photos for Superior Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/1200/1184/bf3b1dd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony or patio Air conditioning Free rollaway/extra beds Fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer - Sleeps 3 - 2 Double Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRunaway-Bay-Hotels-Club-Ambiance-Adults-Only-All-Inclusive.h1184.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRunaway-Bay-Hotels-Club-Ambiance-Adults-Only-All-Inclusive.h1184.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.46315%2C-77.34322&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wpcEdvlA-lDEAU9Va8_i1P610WA=) 20 Saint Ann, Runaway Bay, Saint Ann #### What's nearby - Runaway Bay Beach \- 4 min drive \- 1.7 miles - Flavours Beach \- 4 min drive \- 1.7 miles - Cardiff Hall Beach \- 4 min drive \- 1.7 miles - Ocean View Beach \- 4 min drive \- 1.7 miles - Dunn's River Falls \- 31 min drive \- 16.0 miles #### Getting around - Ocho Rios (OCJ-Ian Fleming Intl.) - 55 min drive #### Restaurants - ‪Orquídea Buffet - ‬16 min walk - ‪Las Olas - Rodizio - ‬12 min walk - ‪The Jasmin - ‬12 min walk - ‪Sharkie's - ‬7 min drive - ‪Garden Grill - ‬13 min walk ## About this property ### Club Ambiance - Adults Only – All Inclusive Luxury all-inclusive property near Jamaica Beaches Consider a stay at Club Ambiance - Adults Only – All Inclusive and take advantage of a nightclub, an airport shuttle and a poolside bar. With a private beach, sunloungers and kayaking, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub, and indulge in a massage, a detox wrap or a body scrub. The on-site international cuisine restaurant, Cafe Calypso, offers breakfast, lunch and dinner. Fitness classes are offered at the gym; other things to do include beach volleyball. In addition to a terrace and a garden, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool and an outdoor pool, along with pool umbrellas - Free self-parking - A round-trip airport shuttle (surcharge), luggage storage and free newspapers - Wedding services, a 24-hour front desk and a porter/bellboy Room features All 85 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with deep-soaking baths and free toiletries - 32-inch flat-screen TVs with premium channels - Balconies or patios, fridges and coffee/tea makers ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages Buffet meals and snacks included Dining availability limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports are included. ### Water activities Kayaking ### Land activities Fitness facilities Volleyball ### Lessons/classes/games Aerobics Yoga ### Entertainment Access to on-site nightclubs On-site live performances ## Similar properties ![6 outdoor pools](https://images.trvl-media.com/lodging/30000000/29090000/29080500/29080448/f532a334.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Columbus Heights Ocean View Large Studio Ocho Rios - Pool - Kitchen - Washing machine - Parking included 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=29080448&PinnedHotelID=29080448&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, iron/ironing board, WiFi, bed sheets](https://images.trvl-media.com/lodging/110000000/109850000/109847600/109847560/9032232e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio bungalow WiFi/ Hot Water in flourishing Drax Hall Saint Ann's Bay - Air-conditioning - Gym 10 Exceptional 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=109847560&PinnedHotelID=109847560&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/30000000/29500000/29492400/29492397/4c825775.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy Cottage, 5 minutes walk to beach, beautiful garden perfect relaxation spot Ocho Rios - Pool - Hot tub - Kitchen - Washing machine 9.6 Exceptional 28 reviews £73 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=29492397&PinnedHotelID=29492397&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/112000000/111690000/111687300/111687237/fac24220.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury and Cozy Oasis 1Br with Pool & Free Parking+ Near Beach Kingston - Pool - Kitchen - Washing machine - Dryer 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=111687237&PinnedHotelID=111687237&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112880000/112875500/112875447/w1284h1279x0y4-72740335.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bayfront apartment and villas Portmore - Pool - Kitchen - Free Wi-Fi - Air-conditioning 10 Exceptional 2 reviews £98 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=112875447&PinnedHotelID=112875447&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Apartment | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104030000/104021600/104021560/45cfccc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Dream Nest At Csompo Silver Manor Tower Isle - Pool - Kitchen - Parking included - Free Wi-Fi 2.0 2 reviews £78 includes taxes & fees 10 Jan - 11 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=104021560&PinnedHotelID=104021560&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, stovetop, electric kettle](https://images.trvl-media.com/lodging/100000000/99800000/99799500/99799426/1f99ca93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harmony Vybz Apartment Kingston 11 - Pool - Kitchen - Washing machine - Free Wi-Fi 10 Exceptional 1 review £97 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=99799426&PinnedHotelID=99799426&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 King Bed, Balcony, Beachfront (Travertine, Club Level) | View from room](https://images.trvl-media.com/lodging/83000000/82940000/82935400/82935367/7a4e4d93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandals Dunns River - Couples Only - All-inclusive Ocho Rios - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=82935367&PinnedHotelID=82935367&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/610000/606200/606141/873721cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandals Royal Plantation - ALL INCLUSIVE Couples Only Ocho Rios - On private beach - Pool - Breakfast included - All-inclusive 9.4 Exceptional 107 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=606141&PinnedHotelID=606141&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/28000000/27480000/27477600/27477574/579cd6d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Cottage very comfortable, relaxing also secure, 5 minutes walk from beach Ocho Rios - Pool - Hot tub - Kitchen - Washing machine 9.6 Exceptional 61 reviews £73 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=27477574&PinnedHotelID=27477574&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: WiFi (surcharge); free wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Shopping centre shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Cafe Calypso ### Things to do - Arcade/game room - Beach volleyball - Fitness classes - Gym - Hot tub - Indoor pool - Kayaking - Nightclub - Outdoor pool - TV in common areas ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Turndown service - Wedding services ### Business services - Business centre ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool umbrellas - Terrace ### Spa - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Manicures/pedicures - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar in shower - Handrails in stairways - Height-adjustable showerhead - No lift - Visual alarms in hallways ### More - 2 buildings - 2 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 25 per person (one-way) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Club Ambiance Club Ambiance Adults Only Club Ambiance Adults Only Runaway Bay Club Ambiance All Inclusive Club Ambiance All Inclusive Adults All-inclusive property Club Ambiance All Inclusive Adults Only Runaway Bay Club Ambiance All Inclusive Adults Runaway Bay Club Ambiance All Inclusive Adults Ambiance Inclusive Adults Club Ambiance All Inclusive Adults Hotel Runaway Bay Club Ambiance All Inclusive Adults Hotel Club Ambiance Adults Hotel Runaway Bay Club Ambiance Adults Runaway Bay Club Ambiance Adults Hotel Club Ambiance - Adults Only Runaway Bay Runaway Bay Club Ambiance - Adults Only Hotel Hotel Club Ambiance - Adults Only Club Ambiance - Adults Only Runaway Bay Club Ambiance Adults Hotel Club Ambiance All Inclusive Adults Only Ambiance Adults Runaway Bay Club Ambiance Adults All Inclusive Hotel Runaway Bay Club Ambiance Adults All Inclusive Hotel Club Ambiance Adults All Inclusive Runaway Bay Club Ambiance Adults All Inclusive Hotel Club Ambiance - Adults Only – All Inclusive Runaway Bay Runaway Bay Club Ambiance - Adults Only – All Inclusive Hotel Hotel Club Ambiance - Adults Only – All Inclusive Club Ambiance - Adults Only – All Inclusive Runaway Bay Club Ambiance Adults Only Club Ambiance All Inclusive Adults Only Club Ambiance Adults Inclusive Club Ambiance Adults All Inclusive All-inclusive property Club Ambiance Adults All Inclusive Runaway Bay Club Ambiance Adults All Inclusive Ambiance – Inclusive Runaway Club Ambiance Adults Only – All Inclusive Club Ambiance - Adults Only – All Inclusive Runaway Bay Club Ambiance Adults Only Club Ambiance All Inclusive Adults Only Club Ambiance Adults Only – All Inclusive Club Ambiance Adults Inclusive Club Ambiance - Adults Only – All Inclusive Hotel Club Ambiance - Adults Only – All Inclusive Runaway Bay ## Frequently asked questions ### Does Club Ambiance - Adults Only – All Inclusive have a pool? ### Is Club Ambiance - Adults Only – All Inclusive pet-friendly? ### How much is parking at Club Ambiance - Adults Only – All Inclusive? ### What time is check-in at Club Ambiance - Adults Only – All Inclusive? ### What time is check-out at Club Ambiance - Adults Only – All Inclusive? ### Does Club Ambiance - Adults Only – All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Club Ambiance - Adults Only – All Inclusive? ### Where is Club Ambiance - Adults Only – All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Club Ambiance - Adults Only – All Inclusive Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 6.8 Location ### 8.0 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 71 8 - Good 133 6 - Okay 97 4 - Poor 65 2 - Terrible 73 ## Reviews ### 8/10 Good #### Verified traveller 17 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities The property is big the land scaping is good the bar is good the entertainment is good ##### Verified traveller Stayed 2 nights in Mar 2020 ### 8/10 Good #### Verified traveller 1 Feb 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities There are many small repairs that needed to be done. Several times had asked for them to turn on the hot water. Lot of the extra curricular activity equipment needed to be repaired and/or updated. But the staff was great! ##### Verified traveller Stayed 4 nights in Jan 2020 ### 2/10 Terrible #### Chris 3 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone, if there is one and only one review to read - it's this one. I saw some very bad reviews before booking, but was optimistic and figured some over privileged people were angry because something small happened. This place is hands down the worst place I've ever seen or been to, and should be shut down immediately. The website lies about everything, there are 3 bars but only 1 was open - only half of a restaurant - the pictures are from 20 years ago when this was a decent place. Everything is outdated, NO WATER - could not take a shower, the food was HORRIBLE, everything was an inconvenience for the staff when you asked for ANYTHING. Most importantly, no one cared.... like, they all lie to you - asked where something to eat was and multiple workers said they didn't know, even though they were eating. If you miraculously get a drink from the bar, be prepared to bring all of your cups/dishes back to the bar - they get REALLY angry if they have to pick anything up. Don't bring your wife or girlfriend, because there are no rules with how aggressive the staff can be towards females. Don't bother trying to get in the ocean, because you can't. There really is no beach, all of the sand is pretty much gone so unless you enjoy sitting on concrete, you won't be there. The pool is not clean, and don't ask the staff for a towel because you won't get one. Travelocity should be embarrassed and remove this place from a place you can book, you will be miserable - do NOT stay here. ##### Chris Stayed 4 nights in Dec 2019 ### 4/10 Poor #### Rony 2 Jan 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The property was very old, it needs a upgrade, which I don’t think the owner cares about. ##### Rony Stayed 5 nights in Dec 2019 ### 2/10 Terrible #### Rochelle 27 Dec 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### 😑 One word. HORRIBLE ##### Rochelle Stayed 3 nights in Jul 2019 ### 2/10 Terrible #### Verified traveller 18 Dec 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities This was my second visit. Unfortunately it will be my last. I booked a superior room that was advertised as over looking the pool with sea view. Instead i was placed in a cornor room that overlooked the entertainment area. There was no hot water and i had to use a bucket to flush the toilet. I reported the matter and was promised that someone would come check on it but no one did. The television had 6 channels in the evening but the next morning there was only one local channel. The bathroom was dark and dingy and furniture old and dirty at the base. The food tasted really good, but There was a limited choice of food. On the other hand the grounds was quiet and relaxing and staff quite pleasant. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller 16 Dec 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing.The pipes in the bathroom are broken this includes the shower pipes and face basin . The furniture are old . No proper mat at beside. Refrigerator is rusty. Drapes are horrible. The rooms and bathroom need a complete make over .I saw a cat in the dining area.For cats lick things eg cutlery etc unacceptable.The complete building should be demolished .Things have changed too old. Sometimes we have to get new things in order to do well.The containers serving the food should be thrown away and be replaced with new ones.You should not ask for review because you know that the hotel is below Zero.Lookin for the day when That building will be demolished. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 4/10 Poor #### Verified traveller 13 Dec 2019 Disliked: Cleanliness, amenities, property conditions & facilities The property is ancient and "run down". It badly needs renovation to be on par with other facilities that can boast an "all inclusive" stay. I hope the management pays attention to the constructive criticisms that are offered. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Desmond 7 Dec 2019 Liked: Cleanliness, property conditions & facilities, room comfort Ok for a stop over ##### Desmond Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 3 Dec 2019 Liked: Staff & service, property conditions & facilities the food the people that work there r so friendly and nice feel like i have known them before. My room was great .the pool and the beach is great Love it . ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller 23 Nov 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities No entertainment , no guest the place need a upgrade and new menu and new marketing with airlines like tui airways uk and all the amercans airlines .the beach is fine . But need a price drop to a 2 star untill the above is done . The hotel is charging the ssme as the riu , this is not practical This property needs manageing ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 18 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was great Food was great The staff was welcoming ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### Verified traveller 4 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities Its my second stay here and my Spouse love it,it give a peace of mind and allow you to relax and feel at home.The place is clean and well kept the workers friendly and treat you like Family. ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### Verified traveller 28 Oct 2019 Liked: Cleanliness, staff & service I liked the ambiance about the place I loved the view from the room my only displeasure was the WiFi, cable and the options for food ##### Verified traveller Stayed 2 nights in Oct 2019 ### 4/10 Poor #### Dale, Portmore 22 Oct 2019 Disliked: Amenities, property conditions & facilities The property has a lot of potential but the facilities need to be upgraded. It is supposed to be all inclusive but only the bare minimum amenities were provided ie: tissue and soap. The food offering was also very limited and seemingly restricted. This was not an all inclusive experience at all. ##### Dale Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Verified traveller 24 Aug 2019 Liked: Cleanliness, staff & service Staff was super cordial. They made every effort to make sure i was satisfied. The property could use some sprucing up, but that is not a reflection of the staff. I believe the property owner needs to give his hard working crew the support they need to update the property to be able to continue creating magic. Overall property is in a prime location with awesome views, but the team is working with what they have. ##### Verified traveller Stayed 10 nights in Aug 2019 ### 2/10 Terrible #### Verified traveller 19 Aug 2019 Disliked: Cleanliness, amenities, property conditions & facilities Nothing desperately in of repair. Extremely inconvenient, tv only has 2 channels, no wifi only in the lobby, building is old and dirty. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### Angella 14 Aug 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disgruntled Guests On arrival we were served a fermented friuit punch along with hotdogs served with stale bread and old lettuce leaves.Staff was friendly but the accommodation is terrible. They also try with the food AC is working well There is good water pressure but the bath needs to be scrubbed. The bath towels seemed to need washing. Only bath soap is provided.The refrigerator in the room was not stocked and no drinking water was provided. ##### Angella Stayed 3 nights in Aug 2019 ### 4/10 Poor #### Valerie 5 Aug 2019 Disliked: Property conditions & facilities, room comfort Glad it was short- very rowdy crowd in which woke us up early every morning. There were a few staff that were very friendly and helpful which kept up the ratings ##### Valerie Stayed 2 nights in Aug 2019 ### 2/10 Terrible #### Bonita 31 Jul 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Horrible Experience!!! Shut it down! Roaches, no hot water, dirty pool, building falling apart, filthy curtains and bed shirt, filthy tiles grout, stray cats, empty almost abandoned property, everything outdated and falling apart or out of service. Absolute Horrible experience. Stayed because I had no phone service to call to request a refund. Felt like I was stranded there. ##### Bonita Stayed 4 nights in Jul 2019 ### 4/10 Poor #### Verified traveller 30 Jul 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The property is a beautiful place, stayed there 10yrs ago and booked again just from my expericene from then. Didnt read the recent reviews. This trip was very disappointing. The property is run down. I wanted my money back right away. But all the other hotels in the area were booked. And they dont give refunds. Talking to the staff, which was wonderful, Tom @ the front desk.. we decided to make the best off it. Since we practically had the property to our selves, as hardley anyone was there. But will not recommend or stay here again. This property needs a major face lift. The staff did the best they can with what they had to work with, but the owner of the propetry does not care. We were skeptical about using the, beach, pool, hot tub, as everything three didnt look maintained or was broken. We had to leave the property to find a nice beach. Luckly there we plenty free beaches near by. But for what we payed we shouldnt have to go elsewhere. Puerto Seco beach down the street rivived my spirit, although it was $20u.s to get in. The AC in the disco was broken & leaking, almost fell from the water. There was no water pressure in the shower head. This is no longer a 3 star hotel. The Aumbiance has left this Club. This is like a motel, u stop at, when u have a long journey just to rest. Not a vacation spot . or if u just want somewhere to get away from the hustle & bustle of the big city. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### Verified traveller 27 Jul 2019 Liked: Cleanliness, staff & service, amenities What I like about the property is it’s clean and has a lots of relaxing areas, the view is beautiful. What I don’t like is the looks of bathroom and some of the furnitures, they need to renovate the property and advertise, so they can bring in more guests. Over all it’s a very relaxing property. ##### Verified traveller Stayed 3 nights in Jul 2019 ### 2/10 Terrible #### Verified traveller 24 Jul 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I didn't like anything about the place it was a dump. I wouldn't recommend this place to anyone. It felt like a prison sentence ##### Verified traveller Stayed 5 nights in Jul 2019 ### 2/10 Terrible #### Becky 6 Jul 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Booked this hotel for 1 night. Imagine no hot water, staff did not care. ##### Becky Stayed 1 night in Jul 2019 ### 4/10 Poor #### Verified traveller 3 Jul 2019 Liked: Staff & service The hot tub did not work the shower did not work the furniture was in bad shape very little activity in the resort no pick up from the airport the bus was late taking me back to the airport ##### Verified traveller Stayed 4 nights in Jun 2019 ## Expedia's Latest Trends ### Hotels > [Royalton Hideaway Negril, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Negril-Hotels-Hideaway-At-Royalton-Negril-Resort-Spa-Adults-Only-All-Inclusive.h15920957.Hotel-Information) > > [Fisherman's Point Resort](https://www.expedia.co.uk/Montego-Bay-Hotels-Fishermans-Point-Resort.h903195.Hotel-Information) > > [Couples Sans Souci All Inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Couples-Sans-Souci-All-Inclusive.h581060.Hotel-Information) > > [Ocean Eden Bay - Adults Only - All inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Ocean-Eden-Bay-Adults-Only.h44266101.Hotel-Information) > > [Rooms on the Beach Ocho Rios](https://www.expedia.co.uk/Montego-Bay-Hotels-Rooms-On-The-Beach-Ocho-Rios.h1142673.Hotel-Information) > > [Shaw Park Beach Hotel & Spa](https://www.expedia.co.uk/Montego-Bay-Hotels-Shaw-Park-Beach-Hotel-Spa.h24684.Hotel-Information) > > [Silver Seas Hotel](https://www.expedia.co.uk/Montego-Bay-Hotels-Silver-Seas-Hotel.h886304.Hotel-Information) > > [Sandcastles Beach Resort](https://www.expedia.co.uk/Montego-Bay-Hotels-Sandcastles-Beach-Resort.h15833563.Hotel-Information) > > [Hotel Riu Ocho Rios - All Inclusive](https://www.expedia.co.uk/Ocho-Rios-Hotels-RIU-Ocho-Rios-All-Inclusive.h1279854.Hotel-Information) > > [Moon Palace Jamaica – All Inclusive](https://www.expedia.co.uk/Ocho-Rios-Hotels-Moon-Palace-Jamaica-All-Inclusive.h9022224.Hotel-Information) > > [Beaches Negril Resort - ALL INCLUSIVE](https://www.expedia.co.uk/Negril-Hotels-Beaches-Negril-Resort-ALL-INCLUSIVE.h606140.Hotel-Information) > > [Travellers Beach Resort](https://www.expedia.co.uk/Negril-Hotels-Travellers-Beach-Resort.h1089749.Hotel-Information) > > [Jakes](https://www.expedia.co.uk/Treasure-Beach-Hotels-Jakes.h865588.Hotel-Information) > > [Royalton Negril, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Negril-Hotels-Royalton-Negril-Resort-Spa-All-Inclusive.h15921095.Hotel-Information) > > [Grand Muthu Runaway Bay Club Caribbean](https://www.expedia.co.uk/Montego-Bay-Hotels-Royal-Decameron-Club-Caribbean-All-Inclusive.h895164.Hotel-Information) > > [Royalton Blue Waters Montego Bay, An Autograph Collection All Inclusive Resort](https://www.expedia.co.uk/Montego-Bay-Hotels-Royalton-Blue-Waters-Resort-Spa-All-Inclusive.h15437215.Hotel-Information) > > [Sandals Royal Plantation - ALL INCLUSIVE Couples Only](https://www.expedia.co.uk/Montego-Bay-Hotels-Sandals-Royal-Plantation-ALL-INCLUSIVE-Couples-Only.h606141.Hotel-Information) > > [Ocean View Beach Hotel](https://www.expedia.co.uk/Ocho-Rios-Hotels-Ocean-View-Beach-Hotel.h78175609.Hotel-Information) > > [Sunset Jamaica Grande Resort Sp](https://www.expedia.co.uk/Ocho-Rios-Hotels-Sunset-Jamaica-Grande-Resort-Sp.h11562480.Hotel-Information) > > [Drax Hall Manor](https://www.expedia.co.uk/Ocho-Rios-Hotels-Drax-Hall-Manor.h45588538.Hotel-Information) > > [Hotel Riu Montego Bay - Adults Only - All Inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Riu-Montego-Bay-Adults-Only-All-Inclusive.h2062016.Hotel-Information) > > [Sandals Ochi - ALL INCLUSIVE Couples Only](https://www.expedia.co.uk/Montego-Bay-Hotels-Sandals-Ochi-ALL-INCLUSIVE-Couples-Only.h604152.Hotel-Information) > > [Jamaica Inn](https://www.expedia.co.uk/Ocho-Rios-Hotels-Jamaica-Inn.h794530.Hotel-Information) > > [Sandals Royal Caribbean - ALL INCLUSIVE Couples Only](https://www.expedia.co.uk/Montego-Bay-Hotels-Sandals-Royal-Caribbean-ALL-INCLUSIVE-Couples-Only.h865599.Hotel-Information) > > [Ocean Coral Spring - All Inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Ocean-Coral-Spring-Resort-All-Inclusive.h37135707.Hotel-Information) > > [Richmond Estate](https://www.expedia.co.uk/Montego-Bay-Hotels-Richmond-Estate.h20248246.Hotel-Information) > > [Grand Palladium Jamaica Resort & Spa All Inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Grand-Palladium-Jamaica-Resort-Spa-All-Inclusive.h2057712.Hotel-Information) > > [Catalonia Montego Bay - All Inclusive](https://www.expedia.co.uk/Montego-Bay-Hotels-Catalonia-Montego-Bay-All-Inclusive.h25000.Hotel-Information) ---