Hillview at Mystic Ridge

Photo gallery for Hillview at Mystic Ridge

Primary image
Outdoor pool
Terrace/patio
View from room
Blackout curtains, iron/ironing board, bed sheets

Overview of Hillview at Mystic Ridge

Hillview at Mystic Ridge

3.5 star property

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
DaCosta Dr, Ocho Rios

Explore the area

  • Popular LocationOcho Rios Clock Tower7 min walk
  • Popular LocationIsland Village11 min walk
  • Popular LocationMahogany Beach15 min walk
  • AirportOcho Rios (OCJ-Ian Fleming Intl.)17 min drive

Choose dates to view prices

About this area

Ocho Rios

Located in Ocho Rios, Hillview at Mystic Ridge is near the beach. LandMark Plaza and Ocho Rios Craft Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dunn's River Falls and Turtle River Park. Reggae Xplosion Museum and Mystic Mountain are also worth visiting.

What's nearby

  • LandMark Plaza - 4 min walk
  • Ocho Rios Craft Park - 4 min walk
  • Ocho Rios Clock Tower - 7 min walk
  • Island Village - 11 min walk
  • Mahogany Beach - 15 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 100 min drive

Restaurants

  • Pizza Hut - 2 min walk
  • Taste Of India - 4 min walk
  • Jerk Centre - 5 min walk
  • Mongoose Jamaica - 5 min walk
  • Mom’s - 5 min walk

About this property

Hillview at Mystic Ridge

3.5-star guesthouse with spa services and outdoor pool
This guesthouse features an outdoor pool, spa services and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. All 18 rooms offer balconies or patios, ironing boards and free toiletries.
Hillview at Mystic Ridge offers 18 air-conditioned accommodations with an iron/ironing board and blackout curtains. Rooms open to balconies or patios. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2017.
Recreational amenities at the guest house include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 6 AM to 8:30 PM
  • Airport shuttle on request

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Renovated guest rooms – December 2017

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower/bath combination
  • Towels

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily until 10:00 AM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 50.0 per stay
  • City/local tax: USD1.0

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 150 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hillview Mystic Ridge Condo Ocho Rios
Hillview Mystic Ridge Condo
Hillview Mystic Ridge Ocho Rios
Hillview Mystic Ridge
Hillview at Mystic Ridge Ocho Rios
Hillview at Mystic Ridge Guesthouse
Hillview at Mystic Ridge Guesthouse Ocho Rios

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 19 out of 65 reviews
5 - Excellent 29%
Rating 4 - Good. 22 out of 65 reviews
4 - Good 34%
Rating 3 - Okay. 14 out of 65 reviews
3 - Okay 22%
Rating 2 - Poor. 3 out of 65 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 65 reviews
1 - Terrible 11%

3.8/5

Cleanliness

3.9/5

Staff & service

3.1/5

Amenities

3.5/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service
Location was good
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs updating. Poor customer service - housekeeping atrocious.
Stayed 3 nights in Apr 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend anyone to this property. It's is not safe for foreigners and I do hope Expedia stop providing booking. Unclean, unprofessional, dirty, very run down property. There is no one there to assist you after 6pm. I was told to go out side and call for the security at night if I needed help. I was told the phone is in the office and the security don't have access to it.
Stayed 4 nights in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2022

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This entire place needs to he renovated. There is not one room that look like the pictures. Allof the information about the property was falsified. I WOULD NOT recommend this place to NO ONE. Almost everything is broken, bit working, or not available. This place should not be rented to people without MAJOR upgrades on the property, service, and listing. FALSE ADVERTISEMENT.
Stayed 4 nights in Jan 2022