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Top Romney Marsh Hotel Reviews
Hampton by Hilton Canterbury
10/10 Excellent
"The staff were lovely and welcoming, and the room was clean on arrival. The hotel was also nice and quiet, which helped us get a good night’s sleep, although we found the bed a little uncomfortable. Unfortunately, the breakfast was disappointing, with very limited options and extremely poor gluten-free choices for my coeliac child. There was no gluten-free bread, biscuits, or muffins available for example . Despite booking breakfast for 9:00 am at check-in, we still had to wait around 10 minutes for a table each morning , which made the booking system seem pointless. Housekeeping could also be improved, as the bedding and pillows often looked rushed and untidy after the room had been serviced. Overall, the friendly staff were the highlight of our stay, but the breakfast and housekeeping standards let the experience down."
Grand Burstin Hotel Folkestone
8/10 Good
"Staff we very friendly and helpful, Carpark needs repairing. Lovely sea view, Enjoyed stay."
Ashford International Hotel & Spa
8/10 Good
"Stopped overnight before going in the shuttle. Good location. Staff very friendly."
The Carlton Hotel
2/10 Terrible
"If you’re scrolling for a hotel PLEASE KEEP SCROLLING. Absolutely disgusting & filthy. In the words of my partner, “if we had a dog, I wouldn’t let that stay here ……” To get into the room we had to move bags of rubbish outside the actually room to start with. Walked in and found a towel used by the previous guests still in the bathroom ( and we could tell as it was dirty and stained ) . The room was stuffy with no air and couldn’t open the windows as painted closed. The view was of the dilapidated car park …. The bed had springs that creaked with every tiny movement and sticking up beyond the mattress. The carpet was stained and the rooms paintwork was dirty, chipped and a ‘lovely’ hue of yellow, where once it should’ve been white ! We did complain and asked for a refund, which came from Expedia but in the princely amount of £30…… But the hotel seemed to have not cared less… Makes me wonder if Expedia actually check any of their hotels on the website as I’m sure if any reputable travel site actually saw this with their own eyes, they’d have taken this down and not advertised it. We ran so fast that in hindsight we wished we’d taken photos as seeing is believing. "
Hythe Imperial Hotel Spa & Golf
8/10 Good
"Very pleasant stay"
Hampton by Hilton Ashford International
10/10 Excellent
"Welcoming, friendly, professional staff in an exquisite location."
Burlington Hotel, Best Western Premier Collection
10/10 Excellent
"The hotel is lovely the location is great and the staff is superb. We had such a wonderful time, would gladly come again. Would highly recommend a stay at the Burlington!"
ABode Canterbury
4/10 Poor
"Great location, disappointing stay (Room 129) The hotel is in a fantastic location right on the High Street and looks lovely from the outside. The bar area is nice, and the staff were friendly and welcoming on arrival. However, the experience quickly became underwhelming. The hotel feels tired throughout, stairs and carpets need refurbishing, and the lift is very small and dated. While it’s an older building, it lacks upkeep. We stayed in Room 129, which was bland and lacked character, with plain décor. The carpets needed cleaning, especially in corners. The bathroom was small and a bit dingy. The bed was extremely soft and uncomfortable, with an uneven feel. The TV was mounted crooked, and the curtains didn’t block out light properly. The net curtain looked grey and unclean. Breakfast was the biggest disappointment. Aside from self-service coffee and cereal, everything (even toast) had to be ordered, leading to delays and a frustrating experience, one of the worst hotel breakfasts I’ve had. Overall, while the staff were pleasant and the location is excellent, the hotel feels worn and didn’t meet expectations. Unfortunately, I wouldn’t return."
The Falstaff Hotel
10/10 Excellent
"The property Iis v very well kept. The areas are very clean. Rooms are comfortable. Close to city centre and convenient . The staff is very cordial, respectful and friendly. Bar area is nice and breakfast menu is good. Definitely would come back for another stay."