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Reviews of Rio Hotel

3 out of 5
Rio Hotel
Pichincha 21-56 y 10 de Agosto (esq), Riobamba

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Worst pillow ever and towels were rags, sandpaper. Imposible to sleep due to street noise and street lamp in front of room window
Stayed 2 nights in Jun 2021

8/10 Good

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within centre of town and at corner of street. Staff is nice and facilities is quite clean.The service of breakfast is okay. But the night I staying was a event around and kept brocasting, sort of announced due to no understanding.
Stayed 1 night in Nov 2019

6/10 Okay

Delphine

Liked: Staff & service
Great stay for Tren del Hielo
Super noisy room on the street side. Bathroom not so clean and stains on the bed cover. Super friendly staff though and well situated near the train station. For a night to take the Tren del Hielo it‘s a bargain!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Not the luxury hotel they call themselves
To start, they had no record of our reservation. They did not give us the room we reserved, there was never anyone one in the lobby at the reservation desk to answer a question. Location was OK, but a long walk to the restaurant area of town.
Stayed 1 night in Feb 2018

8/10 Good

edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy trip
Very good
Stayed 1 night in Jan 2018

8/10 Good

edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very good hotel good area
Stayed 1 night in Jan 2018

6/10 Okay

Kohei

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Gene, Washington State

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in good location
Check-in was fast, room was an interior room so no street noise. Suprisingly good condition especially for the price.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location, good breakfast
This hotel is well situated near the downtown, allowing easy walks to see areas of interest. The staff was helpful.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible hotel
The walls were super thin and we could hear Our neighbors and everything from the lobby three floors down. The shower was super bad and sprayed water everywhere and left an inch of water everywhere. It also made the room super damp.

6/10 Okay

doug, colorado

Liked: Cleanliness, staff & service
Central location
Central location in older part of Riobamba, taxis plentiful, restaurants, street vendors plentiful. Street side rooms are noisy due to traffic, etc.

6/10 Okay

andrew, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Core central
The building is not as impressive as the Booking photo but inside it's nice enough. Breakfast on the roof was competent. Although they had a credit card machine they wanted cash.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la localidad, el servicio de todos los empleados. Todo excelente.
Stayed 6 nights in Jul 2022

10/10 Excellent

César

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente hotel muy bonito, excelente atención del personal, habitaciones grandes, limpias muy recomendado. Únicamente le falta el servicio de alimentación pero el hotel muy recomendado
Stayed 1 night in Apr 2022

10/10 Excellent

Janneth

Business traveller
Stayed 2 nights in Feb 2022

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran servicio !
El personal sumamente amable y atento.
Stayed 2 nights in Jan 2022

8/10 Good

Rolando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sitio céntrico para hospedarse en Riobamba
Excelente relación precio- calidad, ubicación, seguridad y movilidad ( a pie, taxi o bus). Desayuno básico. Personal muy atento, amable y colaborativo.
Stayed 4 nights in Jan 2022

8/10 Good

Christian

Stayed 1 night in Jul 2021

8/10 Good

Stephan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Excelente on 30 Jul 2020
Estimado Jaime, agradecemos tu respuesta, esperamos verte pronto, Saludos y bendiciones.

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 1 night in Jun 2020
Response from Excelente on 30 Jul 2020
Estimado Pablo, agradecemos tu respuesta, esperamos verte pronto, Saludos y bendiciones.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Zentral gelegenes Hotel
Das Hotel ist sehr gut gelegen. Das Personal ist sehr nett und hilfsbereit. Leider sind die Fenster absolut nicht dicht, was dazu führt, dass man den Strassenlärm als sehr störend empfindet.
Stayed 1 night in Jan 2020

10/10 Excellent

Marcelo, Quito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, una fachada colonial y por dento muy bonito, talvez un poco pequeño en sus areas comunes, el cuarto si era grande, limpio y confortable, perfecto para descanzar bien
Stayed 1 night in Nov 2019

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Bien ubicado. Personal amable. Edificio antiguo pero reformado. Por ponerle una pega es que para apagar la luz por la noche había que levantarse de la cama
Stayed 2 nights in Mar 2019

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
empleado en la recepción muy amable y con muy buena actitud, habitación muy buena por el precio
Stayed 1 night in Mar 2018

8/10 Good

Gilles

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel sympa et propre
rio bamba n'est pas une ville trop touristique A part la visite du volcan et le petit train qui y mène. En cette saison (mars) c'est uniquement le we au départ de rio bamba. Sinon il faut prendre un taxi. L'hôtel est très propre et bien aménagé peut être un lampe de chevet et des crochets pur les vêtements?

8/10 Good

Antony, Guayaquil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno
Agradable pero falta el servicio de Restaurante, desayuno podrían mejorar pero el hotel está muy bien ubicado y comodo