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Overview of Hotel Neue Post

Photo gallery

Featured image
Indoor pool, open 7:00 AM to 8:00 PM, pool loungers
Indoor pool, open 7:00 AM to 8:00 PM, pool loungers
Indoor pool, open 7:00 AM to 8:00 PM, pool loungers
In-room safe, free WiFi, wheelchair access

Hotel Neue Post

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet Friendly
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationCongress Zillertal - Europahaus Mayrhofen1 min walk
    Popular LocationErlebnisbad Mayrhofen8 min walk
    Popular LocationMinigolf Mayrhofen8 min walk
    AirportInnsbruck (INN-Kranebitten)61 min drive

Choose dates to view prices

  • Double Room (Berglust)

    Room amenities

    • 258 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Vitalsuite Berglust

    Room amenities

    • 700 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Double Bed and 1 Single Sofa Bed
    More details
  • Junior Suite (Bergjuwel)

    Room amenities

    • 323 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More details
  • Double Room, Balcony (Berglust)

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Junior Suite (Berglust)

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Junior Suite (Landleben)

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More details
  • Comfort Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Junior Suite, Balcony (Grinberg)

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More details
  • Family Suite (Landleben)

    Room amenities

    • 645 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Queen Bed and 1 Queen Sofa Bed
    More details

About this area

Mayrhofen

Located in Mayrhofen, Hotel Neue Post is in the city centre and near the boardwalk. Erlebnisbad Mayrhofen and Penkenbahn Gondola are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Zillergrund Lake and Schlegeisspeicher. Ready for a night out? Consider Congress Zillertal - Europahaus Mayrhofen. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and ice skating.
Popular Location

What's nearby

  • Congress Zillertal - Europahaus Mayrhofen - 1 min walk
  • Erlebnisbad Mayrhofen - 8 min walk
  • Minigolf Mayrhofen - 8 min walk
  • Penkenbahn Gondola - 11 min walk
  • Ahorn Ski Area - 15 min walk

Getting around

  • Mayrhofen Station - 3 min walk
  • AirportInnsbruck (INN-Kranebitten) - 61 min drive

Restaurants

  • Restaurant Postwirt — 1 min walk
  • Cafe Neue Post — 1 min walk
  • Kostner - 3 min walk
  • Mo's Esscafe & Musicroom - 4 min walk
  • Restaurant-Pizzeria Manni - 5 min walk
View in a map

About this property

Hotel Neue Post

Family ski hotel with 2 restaurants
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Neue Post for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. All 99 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Other amenities available to guests include hairdryers, safes and phones.
Hotel Neue Post offers 99 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Mayrhofen hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

4 outdoor tennis courts and 3 indoor tennis courts are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a lazy river, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Neue Post SPA has 1 treatment room. Services include hot stone massages, sports massages, Swedish massages and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 3 indoor tennis courts
  • 4 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Nightclub
  • Ropes course
  • Sauna
  • Shopping
  • Snowshoeing
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Art supplies
  • Baby monitor
  • Bowling alley
  • Children's books
  • Children's games
  • Children's toys
  • Indoor pool
  • Lazy river
  • Mini golf

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Slovak

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body treatments
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Books
  • Fireplace in reception
  • Games
  • Music library
  • Renovated entire property – October 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Heating

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Dogs only
Up to 44 lbs/20 kg
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children under 6 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Neue Post
Hotel Neue Post Mayrhofen
Neue Post
Neue Post Hotel
Neue Post Mayrhofen
Hotel Neue Post Hotel
Hotel Neue Post Mayrhofen
Hotel Neue Post Hotel Mayrhofen

Frequently asked questions

Can I cancel my reservation for free at Hotel Neue Post and receive a full refund?
Yes, Hotel Neue Post offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Neue Post cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Neue Post have a pool?
Yes, this property has an indoor pool and outdoor pool access. Pool access is from 7:00 AM to 8:00 PM.
Is Hotel Neue Post pet-friendly?
Yes, Hotel Neue Post allows dogs with a maximum weight of up to 20 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much is parking at Hotel Neue Post?
Self-parking is free at this property.
What time is check-in at Hotel Neue Post?
Check-in is from 3 PM - 11 PM. After-hours check-in is not available.
What time is check-out at Hotel Neue Post?
Checkout is at 10 AM.
Does Hotel Neue Post provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Neue Post located?
Located near the slopes, this Mayrhofen hotel is in the mountains, within a 10-minute walk of Congress Zillertal - Europahaus Mayrhofen and Erlebnisbad Mayrhofen, and close to winter sports, such as cross-country skiing and skiing lessons. Penkenbahn Gondola and Zillertal Dairy are also within 15 minutes. Mayrhofen Station is only a 3-minute walk.
4.5
Wonderful
Rating 5 - Excellent. 47 out of 81 reviews
5 - Excellent 58%
Rating 4 - Good. 27 out of 81 reviews
4 - Good 33%
Rating 3 - Okay. 7 out of 81 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 81 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 81 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and clean. Restaurant staff were excellent and extremely friendly.
Stayed 4 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel comfort for sport families holiday With good restaurant and bar
Stayed 7 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful, traditional, family-owned hotel that despite being large, offers very friendly and personal service. Nothing was too much trouble, the food was excellent, and you couldn't ask for more!
Stayed 3 nights in Mar 2019

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