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Hotel Neue Post

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Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Hypo-allergenic bedding, in-room safe, desk, free WiFi

Overview of Hotel Neue Post

Hotel Neue Post

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Hauptstraße 400, Mayrhofen, Tirol, 6290

Explore the area

  • Popular LocationMinigolf Mayrhofen8 min walk
  • Popular LocationPenkenbahn Gondola11 min walk
  • Popular LocationZillertal Dairy14 min walk
  • AirportInnsbruck (INN-Kranebitten)57 min drive

Choose dates to view prices

About this area

Mayrhofen

Located in Mayrhofen, Hotel Neue Post is in the city centre and near the boardwalk. Erlebnisbad Mayrhofen and Penkenbahn Gondola are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Zillergrund Lake and Schlegeisspeicher. Ready for a night out? Consider Congress Zillertal - Europahaus Mayrhofen. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snow tubing and ice skating.
Visit our Mayrhofen travel guideOpens in a new window
Map

What's nearby

  • Congress Zillertal - Europahaus Mayrhofen - 1 min walk
  • Erlebnisbad Mayrhofen - 8 min walk
  • Minigolf Mayrhofen - 8 min walk
  • Penkenbahn Gondola - 11 min walk
  • Zillertal Dairy - 14 min walk

Getting around

  • Mayrhofen Station - 3 min walk
  • Innsbruck (INN-Kranebitten) - 57 min drive

Restaurants

  • Kostner - 3 min walk
  • Mo's Esscafe & Musicroom - 4 min walk
  • El Toro - 4 min walk
  • Edelweiss Lounge - 4 min walk
  • China Restaurant - 5 min walk

About this property

Hotel Neue Post

Family ski hotel with 2 restaurants
Hotel Neue Post offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Change of towels is available on request
Hotel Neue Post offers 99 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and children's dressing gowns.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

4 outdoor tennis courts, 3 indoor tennis courts and a health club are featured at the hotel. An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a lazy river, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Neue Post SPA has 1 treatment room. Services include hot stone massages, sports massages, Swedish massages and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Languages spoken

English, French, German, Hungarian, Italian, Russian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Restaurant Postwirt
  • Cafe Neue Post
  • Post Tenne

Things to do

  • 24-hour fitness centre
  • 3 indoor tennis courts
  • 4 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Air hockey
  • Arcade/games room
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Bowling alley
  • Concerts/live shows
  • Evening entertainment
  • Table football
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Ropes course
  • Sauna
  • Shopping
  • Snowshoeing
  • Hot tub
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Art supplies
  • Baby monitor
  • Bowling alley
  • Children's books
  • Children's games
  • Children's toys
  • Indoor pool
  • Lazy river
  • Mini golf
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Books
  • Fireplace in reception
  • Games
  • Music library
  • Renovated entire property – October 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

More

  • Desk
  • Local maps
  • Phone
  • Safe
  • Slippers

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Family-friendly
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Hotel
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4 star
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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs/20 kg
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children under 6 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Neue Post
Hotel Neue Post Mayrhofen
Neue Post
Neue Post Hotel
Neue Post Mayrhofen
Hotel Neue Post Hotel
Hotel Neue Post Mayrhofen
Hotel Neue Post Hotel Mayrhofen

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 50 out of 86 reviews
5 - Excellent 58%
Rating 4 - Good. 28 out of 86 reviews
4 - Good 33%
Rating 3 - Okay. 8 out of 86 reviews
3 - Okay 9%
Rating 2 - Poor. 0 out of 86 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 86 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service
Wonderful pools, sauna and food at the restaurant. Service is great. Located close to the ski gondola. Will definitely come again.
Stayed 5 nights in Dec 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and clean. Restaurant staff were excellent and extremely friendly.
Stayed 4 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel comfort for sport families holiday With good restaurant and bar
Stayed 7 nights in Dec 2019