Residences in Richmond-upon-Thames

"Everyone who worked there was friendly and helpful. The only issue we had was with accessing the wifi for the first time. The steps are confusing and have you change the password (which makes it seem like you're changing the HOTEL'S wifi password, which is NOT what one thinks one should do). Maybe a handout with step-by-step instructions would help. (Telling you, for example, that once you get to this *screenshot* screen, you will create your own password.) Anyway, great service - LOVED the breakfast and the breakfast hours. We will be recommending you to everyone! And hopefully returning, ourselves. Thank you! "

"Great location!"

"Property is in a very good area. Staff was very kind and helpful. Thank you. "

"Convenient location to the airport"

"This suited our party perfectly as a safe clean and reasonably priced place to stay while visiting and seeing the sights of London."

"Love the Hotel"

"The property is undergoing some renovations but you can’t really hear any of the noise and the renovations that are being done to the rooms are extremely nice, especially the big walk in shower. Staff was very friendly and helpful. This was my 2nd time staying at this property and I would definitely stay here again on any future trips to London."

"great option if you have to stay overnight at the airport. Comfortable, very good breakfast option, helpful staff."

"It's pricey, but the value is in the location."