"Check in staff was not interested, pointed to the lift but gave no instructions to get to room.
Under beds had not been cleaned for some time!
No instructions for coffee maker.
Lady at checkout was much more friendly and helpful, and if you don't mind the lack of vacuuming and going elsewhere for coffee, it's a great location and cheap."
"I paid for a superior room with king bed with the photo clearly showing a desk and chair. My room did not have any desk or chair. Only 2 of the 4 elevators worked when I checked in, with no apparent effort to fix the others. On my last day, only one elevator worked while hordes of people were waiting on every floor to go down, including many with luggage. We had to ride all the way up to the top on the sole working elevator to make sure we could squeeze in as there was no other way to make it down from floor 23 with our luggage."