Staff was very helpful and the property was overall in great condition and clean. However cleanliness of the room in particular is very important to me and that is why I chose this property for my stay in Redding. It had a rating of 5/5 but I would rate it as average at best. All countertops had not been dusted in a very long time, the bath wash dispenser was empty, one bath towel was used and folded up nicely by a previous person to look unused but smelled moldy, the pillows had that weird body oil smell when they have been overly used. Just creepy overall.