- Liked: Cleanliness, staff & service, amenities
I reserved an upgraded room with 2 Queen Beds on a high floor, away from elevator with a view. When I checked in, I was told there was no matching room available. I was given a lower grade room, on a low floor, adjacent to the elevator with a view of the adjacent building wall, despite being a Marriott Gold member. Also, the lobby and rooms were very dark with extremely low lighting may worse by burned out lightbulb in our room which was never replaced.