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"Miss advertising of the room which we were very unhappy about as this was for our wedding day and wedding night. It took looking at 3 rooms and none were the one we booked. Good breakfast with very pleasant staff looking after us. Window cleaner cleaning the windows at 7.30am. Tv turned itself on in the middle of the night. Room wasn’t cleaned in the 3 nights we were there. We did take the bin to be emptied and asked for more tea/coffee which they went and got us and very friendly. Would I stay again or recommend this hotel NO I wouldn’t "

"This was a 1-night stay for work. I was in room 220 which was a long walk from reception. Car park was free, but at the front of the hotel, filled up quickly. The room however was huge as was the ensuite. TV and Wifi okay. Decor a bit dated. Staff were friendly and helpful."

"Big room, very clean and tidy. Really lovely and quiet place "

"Great service "

"we had a suite room and it was beautiful with amazing views, the only thing to let it down was the pillows they was so big and hard we didn't sleep, spa was nice we did the mud treatment and that was very fun, it is very dated and needs some new paint work in the spa but apart from that is was lovely. "

"A clean hotel and a pleasant stay for 2 nights. Parking is extremely limited but the West End Road car park is only a short walk away and both reasonable cost and easy to pay via the MiPermit app (which will give you a Vat receipt afterwards). The buffet style breakfast was good and the hotel was very clean and the staff helpful."

"Quirky and incredibly well designed hotel! It can’t be easy remodeling a +500 year old hotel. Location was perfect! Downtown Colchester, walkable to shops and restaurants. Modern amenities, fabulous decor, great location and incredible customer service! I really enjoyed staying in the historic hotel."

"nothing"

"The stay was good, but one day I come to the hotel and they had taken all my belongings from my room down to the reception. They could not explain why they had done this, I find that very strange, I was not checking out that day. I find it strange that people can’t say sorry when they have done something wrong, a bit dissapointed about that. Rest of the stay was very good."