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"Nice clean and safe surroundings"

"The staff were absolutely excellent in every way and were the best thing about the hotel. Thanks to all the staff for being so helpful and so friendly. The breakfast was good in terms of choice and availability. The fruit could have been fresher. The bar area was great and offered great services and refreshments. Just a couple of small things re the room which explains why I didn’t give 5 stars. The pillows were very hard - we were a big party and had several rooms and everyone had that same feedback. Also my half of the bed was on a slope. The shower head was immovable so you have to wear a shower cap. However it was clean and the towels were changed daily. The parking wasn’t particularly easy. It’s great if you’re staying the weekend as there’s a fantastic rate at Nottingham station for that, but outside of that, navigating parking can be tricky."

"The bed in my room was very uncomfortable, the mattress needed replacing"

"Room upgrade very good "

"We were given a room that having viewed others friends rooms was the worst, we had a very small room that was cold and asked for a heater and a view of a roof that was very dilapidated, not sure if we got the worse room because booked through Expedia also we had stuff left in the room from the previous guest"

"Clean room, good breakfast, good location"

"It was an excellent stay. Gemma at the front desk was so bubbly and sweet. Very friendly and got our trip off to a great start. Room was spacious and clean, Food at the restaurant was great. Time between starter, main, pudding was perfect. Quality of food was great. Drinks were also great. I forget the name of the gentleman who was our server but he was delightful. Making lighthearted jokes and just being very helpful. We had a great stay"

"Generally not good value for money. Room was ok size, bed was a small double bed, bathroom was dated with a poor shower pressure. Hotel is well situated so probably the reason it was so expensive, but wouldn't recommend, much better options for city centre hotels."

"Room was top floor and quite stuffy. As it’s a listed building, windows were very old and the outside noise was quite loud."