Title: HI Hotel Impala Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HI Hotel Impala Guests wake up to freshly brewed coffee aromas and enjoy delicious on-site dining before relaxing with stunning rooftop views at this welcoming hotel ## Photo gallery for HI Hotel Impala ![Reception - HI Hotel Impala (Querétaro)](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/c51b7042.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Courtyard - HI Hotel Impala (Querétaro)](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/d017a835.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - HI Hotel Impala (Querétaro)](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/bbb89a82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room | Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing - HI Hotel Impala (Querétaro)](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/740fc8e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served - HI Hotel Impala (Querétaro)](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/cf66209b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HI Hotel Impala welcomes travelers near Alameda Hidalgo Park. Enjoy a coffee shop, rooftop relaxation, and Mesón Alameda restaurant. Rooms include WiFi, with cooked-to-order breakfast and concierge services enhancing your stay. ## Reviews 7.2 Good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Gym - Breakfast available £37 includes taxes & fees 7 Mar - 8 Mar ## Room options ### Check availability for these dates Tonight [Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=4887886&PinnedHotelID=4887886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=4887886&PinnedHotelID=4887886&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=4887886&PinnedHotelID=4887886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=4887886&PinnedHotelID=4887886&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4887886&PinnedHotelID=4887886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4887886&PinnedHotelID=4887886&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4887886&PinnedHotelID=4887886&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=4887886&PinnedHotelID=4887886&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Double Room Standard ![Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/c160f391.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 2 ### View all photos for Double Room ![Double Room | Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/fceec45c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 7.4 Good 14 reviews ### Highlights Soundproofed TV Hypo-allergenic bedding Ceiling fan Down duvet Private bathroom Hairdryer Rainfall showerhead - 97 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Quadruple Room ![Quadruple Room | Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/w14576h8319x8y8-9177f0c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Soundproofed TV Hypo-allergenic bedding Ceiling fan Down duvet Separate bedroom Private bathroom Hairdryer - 226 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Executive Room ![Executive Room | View from room](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/f3073192.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room 8.0 Very good 19 reviews ### Highlights Soundproofed Individually decorated TV Hypo-allergenic bedding Ceiling fan Down duvet Private bathroom Hairdryer - 194 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Single Room ![Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/92e2ec21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed TV Hypo-allergenic bedding Ceiling fan Down duvet Private bathroom Hairdryer Rainfall showerhead - 86 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Single Room Standard ![Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/b1f724ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - Sleeps 1 ### View all photos for Quadruple Room Standard ![Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/e0d8aae6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - 107 sq ft - Sleeps 4 ### View all photos for Room Standard ![Hypo-allergenic bedding, down duvets, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/5000000/4890000/4887900/4887886/ee48deac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 8.0 Very good 2 reviews - Sleeps 2 ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/88000000/87920000/87915300/87915275/d6a7f48d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Oxa Hotel Downtown Querétaro - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-HI-Hotel-Impala.h4887886.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-HI-Hotel-Impala.h4887886.Hotel-Information) ## About the area Located in Querétaro, HI Hotel Impala is in the city centre. Templo y Convento de la Santa Cruz and Aqueduct of Santiago de Querétaro are notable landmarks, and the area's natural beauty can be seen at Alameda Hidalgo Park and Cerro de Las Campanas National Park. Looking to enjoy an event or a match while in town? See what's going on at Corregidora Stadium. [Visit our Querétaro travel guide](https://www.expedia.co.uk/Queretaro.dx6303215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.58851%2C-100.39003&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DHpTlf4o9NBATreUaQfQ6gOQzzA=) Colon #1 Col. Centro, Querétaro, QUE, 76000 ### What's nearby - ![Auditorium Josefa Ortiz de Dominguez Queretaro](https://images.trvl-media.com/place/553248634247668759/bc42d6ff-976d-482f-b1b2-12e8a2a34385.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Josefa Ortiz de Domínguez Auditorium 15 min walk \- 0.8 miles - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 15 min walk \- 0.8 miles - Alameda Hidalgo Park 5 min walk \- 0.3 miles - Zenea Garden 7 min walk \- 0.4 miles - Plaza de Armas 7 min walk \- 0.4 miles ### Getting around - Querétaro, Querétaro (QRO-Querétaro Intl.) 37 min drive ### Restaurants - Los Bisquets Bisquets Obregón 5 min walk - Cooking Star 4 min walk - Tortas "Alex 3 min walk - Taquería El Torito 1 min walk - Taqueria los amigos 5 min walk ## About this property ### HI Hotel Impala Hotel near Alameda Hidalgo Park Located close to Querétaro Regional Museum and Plaza de Armas, HI Hotel Impala provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Mesón Alameda, offers breakfast and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy perks such as: - Free self-parking - Cooked-to-order breakfast (surcharge), luggage storage and smoke-free property - A lift, a computer station and concierge services Room features All 112 rooms include comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Bathrooms with rainfall showers and hairdryers - 32-inch TVs with cable channels - Ceiling fans, daily housekeeping and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/50000000/49180000/49175600/49175596/0ec2d35c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Amberes Downtown Querétaro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,640 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=49175596&PinnedHotelID=49175596&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/8000000/7600000/7597500/7597402/38f72083.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kuku Rukú Querétaro Downtown Querétaro - Breakfast included - Pet-friendly - Free Wi-Fi - Housekeeping 8.0 Very good 669 reviews £32 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=7597402&PinnedHotelID=7597402&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/89000000/88370000/88365200/88365109/8bc450f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bedd Express Querétaro Downtown Querétaro - 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Kitchen - Free Wi-Fi - Outdoor space - 24/7 front desk 9.0 Wonderful 178 reviews £26 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=89329776&PinnedHotelID=89329776&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=4887886&PinnedHotelID=4887886&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4887886,49175596,7597402,88365109,41976501) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 72 to 200 for adults and MXN 72 to 200 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Cafe con Verde - Mesón Alameda - Sky Garden ### Things to do - Gym ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 3 meeting rooms - Business centre - Computer station ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 4 floors - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Hypo-allergenic bedding ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Limited room service ### More - Ceiling fan - Laptop workspace - Phone - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in time starts at 3:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 200, per pet, per night, plus a deposit of MXN 500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults and MXN 72 to 200 for children - Pet deposit: MXN 500 per stay - Pet fee: MXN 200 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Alcohol is not permitted at this property Parking height restrictions apply ### Property is also known as HI Hotel Impala HI Hotel Impala Queretaro HI Impala Queretaro HI Impala HI Hotel Impala Hotel HI Hotel Impala Querétaro HI Hotel Impala Hotel Querétaro ## Frequently asked questions ### Is HI Hotel Impala pet-friendly? ### How much does it cost to stay at HI Hotel Impala? ### How much is parking at HI Hotel Impala? ### What time is check-in at HI Hotel Impala? ### What time is check-out at HI Hotel Impala? ### Where is HI Hotel Impala located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HI Hotel Impala Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.4 Location ### 7.6 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 199 8 - Good 138 6 - Okay 121 4 - Poor 80 2 - Terrible 69 ## Reviews ### 10/10 Excellent #### Brian 8 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street. ##### Brian Stayed 1 night in May 2024 ### 6/10 Okay #### Jose 6 Dec 2024 Liked: Staff & service I stayed for one night because I was flying out the next morning, the staff is really nice. Check in was easy and my room is ready. Only issue is a lot of transient loitering around the property and can be heard drinking and being disruptive throughout the night, it was a little unsettling. ##### Jose Stayed 1 night in Nov 2024 ### 6/10 Okay #### Luis 25 May 2025 Liked: Cleanliness, staff & service, amenities The staff is nice and friendly. The building is too old and the rooms have not ac. ##### Luis Stayed 1 night in May 2025 ### 8/10 Good #### Bryan Daniel 26 May 2024 Liked: Staff & service The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost. ##### Bryan Daniel Stayed 1 night in May 2024 ### 10/10 Excellent #### Thierno Sadou 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great people. ##### Thierno Sadou Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Johnny 5 Nov 2025 Liked: Cleanliness good place ##### Johnny Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Adriana 28 Nov 2024 Liked: Amenities Excelente hotel ##### Adriana Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Michelle 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right in Centro. Beautiful Park and other sites very close. Great room for the value too. ##### Michelle Stayed 1 night in Jul 2025 ### 6/10 Okay #### Gabriel 13 Sept 2025 Ok ##### Gabriel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Carlos 2 May 2024 Nice ##### Carlos Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Angel 3 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable ##### Angel Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Jorge Roberto 19 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities M ##### Jorge Roberto Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Eric 7 May 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No AC and room was very small. ##### Eric Stayed 1 night in May 2025 ### 6/10 Okay #### Dora 16 Oct 2024 Too noise you can’t sleep well in a very comfortable bed ##### Dora Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Pierre 19 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go ##### Pierre Stayed 1 night in May 2024 ### 2/10 Terrible #### Linette 29 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Personal cero flexible ##### Linette Stayed 1 night in Apr 2024 ### 4/10 Poor #### Brian 16 May 2024 Disliked: Staff & service has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back! ##### Brian Stayed 1 night in May 2024 ### 8/10 Good #### Conrado 19 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities N/a ##### Conrado Stayed 2 nights in Aug 2024 ### 4/10 Poor #### flor 29 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities La habitación siempre que llegamos olía a humo de cigarro y se suponía que era libre de humo, tiene solamente 4 planchas para todo el hotel ##### flor Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Emanuel 19 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Excelente servicio y estancia, sin duda volvería a reservar en este lugar ##### Emanuel Stayed 1 night in Jan 2026 ### 6/10 Okay #### Emilio 21 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Mal servicio de todo el personal. Nos despidieron de la habitacion desde antes de cumplirse el tiempo, Condiciones malas en general del edificio ##### Emilio Stayed 1 night in Dec 2025 ### 8/10 Good #### Ida Carolina 13 Dec 2025 Liked: Cleanliness, staff & service estan promedio las habitaciones, cama no tan estable con ruido, falta una buena actualización en sus instalaciones por que el sitio es muy céntrico y conveniente ##### Ida Carolina Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Karen 22 Nov 2025 Liked: Staff & service, property conditions & facilities Las habitaciones muy pequeñas. Muy ruidoso . ##### Karen Stayed 1 night in Nov 2025 ### 4/10 Poor #### Cesar 18 Nov 2025 Disliked: Property conditions & facilities El check in fue tardadado, parte del personal fue grosero, el lavabo del baño tapado, la coladera de la regadera igual, el servicio de Internet muy malo ##### Cesar Stayed 1 night in Nov 2025 ### 4/10 Poor #### Iván 7 Nov 2025 Disliked: Amenities, property conditions & facilities Habitación extremadamente pequeña y vieja, no como en la descripción ##### Iván Stayed 1 night in Nov 2025 ---