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Reviews of Queenstown Motel Apartments

4 out of 5
Queenstown Motel Apartments
62 Frankton Road, Queenstown

Reviews

8.8

Excellent

Rating 10 - Excellent. 266 out of 489 reviews" "
Rating 8 - Good. 167 out of 489 reviews" "
Rating 6 - Okay. 37 out of 489 reviews" "
Rating 4 - Poor. 12 out of 489 reviews" "
Rating 2 - Terrible. 7 out of 489 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could walk into town. Staff very helpful. Room clean and good size.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, friendly staff, and comfortable bed and towels
Stayed 4 nights in Apr 2024

10/10 Excellent

Thevindu

Stayed 1 night in Apr 2024

4/10 Poor

Andrew

Travelled with partner
Disliked: Property conditions & facilities
The bed and the couch were very uncomfortable....neither of us slept very well...nice to have a wardrobe in the bedroom but no coat hangers...good tv with all the sky channels..
Stayed 4 nights in Mar 2024

6/10 Okay

Harmony

Was ok good staff
Stayed 1 night in Apr 2024

8/10 Good

Sheree

Stayed 1 night in Mar 2024

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roadworks at the only entrance to the property that have been ongoing for months. The night we stayed they were literally digging up the road at the entrance with trucks coming and going and heavy machinery ripping up the road. Had we been advised earlier we would have cancelled and booked elsewhere. We were not the only unimpressed guests. To be fair, had it not been for the roadworks the location is excellent and the rooms are spacious and very well presented.
Stayed 1 night in Mar 2024

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Walkable to the town centre. The room was clean and bed comfortable. Pity about the road works but this is not in the motels control. Bus stop close by.
Stayed 3 nights in Feb 2024

8/10 Good

Hanson

Travelled with partner
All good
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy, Bracknell

Travelled with partner
Liked: Property conditions & facilities
This was a great property and really close to the main town and restaurants
Stayed 3 nights in Feb 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights and liked most things about our room. The view was lovely but the road was right in front. We couldn't close the fridge door as the ice had built up in the freezer compartment. We told staff and someone quickly came and chipped some ice away. Hopefully they defrosted it after we left. We really appreciated the plugin induction hob. We are never happy using toiletries in small plastic bottles so hopefully they will change to having dispensers. The bed was comfortable and overall we found the room great for our needs.
Stayed 2 nights in Feb 2024

8/10 Good

Jimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this property is because it is close to downtown with kitchen, and also with parking. It is clean and comfortable. The only inconvenience is construction still going on the entry area when we were there.
Stayed 1 night in Jan 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Enjoyed a lovely stay in Queenstown, warm welcome, room beautifully clean and comfortable. Fabulous view overlooking the lake.
Stayed 2 nights in Jan 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our stay there. Roadworks outside property wasn’t ideal but fine we were alerted well in advance about that. Would definitely stay again but without kids not really little kid friendly. Staff were very polite and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Melissa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, the view great and the sraff were so accommodating
Stayed 4 nights in Jan 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Staff & service
The staff are very good. My lake facing view room looks out to road works and a busy road.
Stayed 2 nights in Jan 2024

10/10 Excellent

Piyush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located.

10/10 Excellent

kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Kitchenette efficient. Walkable to downtown Queenstown. Desk service very helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Zheng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2023

10/10 Excellent

Sarmistha

Liked: Cleanliness, staff & service, property conditions & facilities
Compact & convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Prasanthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very tidy, comfortable stay, near to the town.
Stayed 7 nights in Dec 2023

8/10 Good

Chris

Stayed 1 night in Dec 2023

8/10 Good

Chengda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Other than road construction around the buildings, this hotel is almost perfect. Large room with complete amenities, quiet and beautiful lake view.
Stayed 1 night in Dec 2023

10/10 Excellent

Vladimir, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, big room, nice service
Stayed 1 night in Nov 2023

6/10 Okay

stephen

Travelled with partner
Roadworks out the front and the water is contaminated but no water given to me from the motel meaning I need to walk down to shops and buy water to wash my teeth and have a cup of coffee. Bus stop also moved down the road another 150 meters
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Stayed 2 nights in Nov 2023

8/10 Good

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good room size. Helpful staff. Really enjoyed our stay.
Stayed 5 nights in Nov 2023

8/10 Good

Lorna

Stayed 1 night in Nov 2023

6/10 Okay

Barb

Stayed 1 night in Nov 2023

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't arrive after 8pm or before 930am
We booked a 12 hour boat trip to the sound. It left at 6am. The office wouldn't take our bags, even though a worker lives on-site We had to pay for another hotel to store our bags. We were told by this hotel they would refund over the phone. Expedia said they denied it. The HVAC unit started leaking water in our room at 2am. I had to shut it off. I told the front desk. The shower hits the ceiling and leaks cold water on your head. There's massive street construction going on out front. So, prepare for noise and accessibility issues. It does have a nice view, if you get an upper unit The building is old.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sulagna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpy staff .

10/10 Excellent

Anna

Stayed 1 night in Nov 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queenstown overnight stay
Clean and comfortable but the outside patio and garden needed a big clean up. Wouldn't take much to sweep up the old cigarette butts and hoe the multitude of weeds.
Stayed 1 night in Nov 2023

8/10 Good

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and convenient location slightly let down by the major roadworks (I know, not your fault) Bed a bit on the soft side for us
Stayed 1 night in Oct 2023

8/10 Good

Shelley

Stayed 2 nights in Oct 2023

6/10 Okay

Dodo

Liked: Property conditions & facilities
So good very close to town
Stayed 1 night in Oct 2023

10/10 Excellent

DEREK

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a lovely stay, unit nice and clean, I just wish there had been some information about the boil water notice and some complimentary water would have been nice, Queenstown has a cryptosporidium outbreak and we had been advised before leaving home not to drink the water, there was no information from the motel about this or even access to bottled water, we were careful to only used water boiled from the kettle, but this was a bit inconvenient
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Victoria

Travelled with family, Travelled with family and small children, Travelled with partner
Beds need to be updated. The appointments would benefit from nettings so you don’t see directly into each room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia, Narellan Vale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the long term ongoing construction which is a hindrance throughout the town we managed. Yes it’s difficult to get to currently due to the lack of access but it’s surprisingly quiet. We had late arrival and early departure so never actually met staff yet communication via SMS and facilities were top notch. I would stay there again as it suited our needs and budget perfectly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 7 nights in Sep 2023

8/10 Good

Avishek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, we enjoyed the stay👍
Stayed 2 nights in Oct 2023

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price.
The room was spacious. Great kitchen & bathroom. Free parking. Too much light coming in from outside room. Kids single beds in the lounge room with the TV which made it hard for adults to watch TV after the kids were in bed. No bedside lamps in main bedroom, only a very bright overhead light. Guest laundry with free washing machines, cheap laundry powder & cheap dryer, ample line to hang out washing. 10min uphill walk from town, lengthy noisy roadworks outside.
Stayed 4 nights in Sep 2023

8/10 Good

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was ok. Would be better once road work is completed

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice quiet stay with view of Lake Wakatipu, friendly hosts, and the laundry facilities were useful too.
Stayed 3 nights in Sep 2023

8/10 Good

Ineth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very approachable and nice
Stayed 3 nights in Jul 2023

10/10 Excellent

Ashwini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 2 nights in Jul 2023