My fiancé and I stayed at this motel during Christmas week and I will never stay at this motel again! On the pro side, the sheets were clean and the bed was comfortable enough. About a 5 minute walk away from Tower Hill station & the Tower of London, and about a 10/15 minute tube ride from all other major tourist attractions. The cons: check in was later than stated and we had depended on that fact for our early morning plane arrival. The continually rude staff would not hold our bags behind the counter so we were forced to sit in the freezing lobby for over an hour while out room was, ha, cleaned. The bathroom was filthy: hair on the floor, moldy shower grout, and dried urine on the toilet. The rug was stained and made our white socks turn brown in the few minutes a day we walked around in the room. We had to request new towels and more toilet paper from the front desk. You could tell that the door to the room had been jimmied and broken into at one time. There was no telephone and the foam, twin mattresses of the double bed kept sliding apart. There is hardly any food served: a light, overpriced breakfast buffet and nothing else all day. The motel is located in a very shady neighborhood by the Business District. Not a place for a lone woman. Use the parallel street and the alleyway further up connecting the two road and stay away from the bum nooks at the end of Chamber Street. We expected something simple and inexpensive but this place was far below anything decent!