Gem Premier Hotel & Spa

3.5 star property
Family-friendly ski hotel with a full-service spa

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Gem Premier Hotel & Spa

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View
Presidential Suite with Balcony, 1 King bed, Church View
Front of property
Business centre
Reception
Reviews
8.8

Excellent

Popular amenities

  • Spa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
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Room options

View all photos for Gallery Suite, 1 Queen Bed, Balcony, City View

Gallery Suite, 1 Queen Bed, Balcony, City View

Gallery Suite, 1 Queen Bed, Balcony, City View

Highlights

Outdoor play area
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
LED TV
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Classic Room, 1 Double or 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
LED TV
Pillow menu
Renovated in 2016
Separate bedroom
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room

Premium Double or Twin Room

Premium Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
LED TV
Pillow menu
Renovated in 2016
Separate bedroom
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
LED TV
Pillow menu
Separate bedroom
Sofa bed
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Free cots/infant beds
LED TV
Pillow menu
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Free cots/infant beds
LED TV
Pillow menu
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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Frequently asked questions

Is Gem Premier Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gem Premier Hotel & Spa?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Gem Premier Hotel & Spa on 12 May 2024 start from £35.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gem Premier Hotel & Spa?

Limited spots are available.

Gem Premier Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 938 reviews" "
Rating 8 - Good. 161 out of 938 reviews" "
Rating 6 - Okay. 82 out of 938 reviews" "
Rating 4 - Poor. 43 out of 938 reviews" "
Rating 2 - Terrible. 42 out of 938 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Johanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our worst stay ever! Don’t go to this hotel! We arrived late in the night and then they moved us to a different hotel close by. In the morning they told us that we need to move the hotel again. The communication was really bad. They told us that the hotels don’t cooperate and we need to arrange the move by ourselves. We went on a tour the day and when we came back they moved our whole stuff to the other hotel. Once we arrived there to hotel room was very dirty and we had a water leak in the bathroom. Surprisingly the breakfast was at the other hotel where we stayed the night before (but they don’t cooperate). We felt so unheard that we couldn’t stay there one more night.
Stayed 2 nights in Feb 2024

4/10 Poor

Emily

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Viet

Stayed 1 night in Jan 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy hotel low cost in great location
Staff are amazing and friendly very helpful. Location of the hotel is great within a 5 minutes walk from all the important destinations and some great food spots. WiFi is very temperamental so doing work was difficult. And the walls are quite thin so if someone is noisy you can hear it clearly
Stayed 3 nights in Jan 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
The property itself is great value for the money, but what really makes it worth a visit is their concierge, Jenny. She is FANTASTIC. She was always available to answer our questions, take care of bookings, etc. rooms were clean but basic and the included breakfast was good. Still can’t say enough good things about Jenny however, she really helped us so much on our first visit to Vietnam!
Stayed 3 nights in Jan 2024

6/10 Okay

Kiem duc

Disliked: Amenities
picture is misleading-- water is not drained well in the bath- fading paint o the wall- air conditioner is not working
Stayed 2 nights in Dec 2023

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not as the picture. It was too overcrowded and outdated. It didn’t feel clean, the plugs didn’t work and there was no toilet paper in the room. The staff were very helpful and quick at getting us into a room as we arrived in the early hours. Staff were friendly and allowed us to leave our luggage for as long as we needed. Nice enough to look at in the front, but our room needs updating, decluttering and electrics fixed.
Stayed 1 night in Jan 2024

2/10 Terrible

ALBERTO

Stayed 3 nights in Dec 2023

6/10 Okay

Aidan C

Stayed 1 night in Dec 2023

6/10 Okay

Rajanayagam

Travelled with family
Disliked: Amenities, property conditions & facilities
Location is convenient but car or taxi can't go near to the hotel since hotel is located in a small lane. You need to walk for 500 m to get to the car or taxi. Water supply in the toilet is very poor. Can't even flush the WC and have a proper shower. Not suitable for a family.
Stayed 3 nights in Dec 2023

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5
Address
54 Ngo Huyen Street, Old Quarter, Hanoi