Title: Halais Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054458&destination=Hanoi%2C+Vietnam&selected=31469958&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Halais Hotel Travelers enjoy upscale comfort near Hoan Kiem Lake with convenient dining options and evening drinks at this centrally located Hanoi retreat ## Photo gallery for Halais Hotel ![Front of property – evening/night - Halais Hotel (Hanoi)](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/3817904b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Halais Hotel (Hanoi)](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/c3c1b085.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Room | Minibar, in-room safe, desk, blackout curtains - Halais Hotel (Hanoi)](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/8f54a42c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine - Halais Hotel (Hanoi)](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/64aab5b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine - Halais Hotel (Hanoi)](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/7c99eff5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Halais Hotel is minutes from Hanoi Opera House and St. Joseph's Cathedral. Guests enjoy dry cleaning, concierge service, free in-room WiFi, an all-day restaurant, and lobby coffee. Business travelers appreciate the 24-hour business center. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Bar - Laundry room £41 includes taxes & fees 11 Apr - 12 Apr ## Room options ### Check availability for these dates Tonight [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=31469958&PinnedHotelID=31469958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=31469958&PinnedHotelID=31469958&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 9 - Apr 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=31469958&PinnedHotelID=31469958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=31469958&PinnedHotelID=31469958&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=31469958&PinnedHotelID=31469958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=31469958&PinnedHotelID=31469958&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=31469958&PinnedHotelID=31469958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=31469958&PinnedHotelID=31469958&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds City view Showing 11 of 11 rooms ### View all photos for Deluxe Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/9ea878ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Superior Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/988eb40e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Family Suite ![Lobby](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/ddef881e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 3 ### View all photos for Junior Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/1e4da4e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Premium Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/e3927214.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Sleeps 2 ### View all photos for Superior Double or Twin Room ![Superior Double or Twin Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/2a87f73d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 8.0 Very good 4 reviews - City view - 269 sq ft - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ### View all photos for Deluxe Room ![View from room](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/d815c7e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - City view - 322 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premier Room ![Premier Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/8f54a42c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room - City view - 376 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/c4c956cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - City view - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite ![Executive Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/4059bd44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - City view - 322 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite ![Lobby](https://images.trvl-media.com/lodging/32000000/31470000/31470000/31469958/d2a21b8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 600 reviews £56 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=681a0230-97b4-4208-8ae9-05b09b24e7d5&top_cur=GBP) Ad ![Courtyard](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/122000000/121850000/121840500/121840483/f1e2db59_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairmont Hanoi Old Quarter - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Halais-Hotel.h31469958.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Halais-Hotel.h31469958.Hotel-Information) ## About the area Hai Ba Trung, a neighbourhood in Hanoi, is home to Halais Hotel. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.01703%2C105.84857&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2Q2cnBlBm7TnoeHP81ZdumzRpCo=) 48 Tran Nhan Tong, P. Nguyen Du, Hai Ba Trung, Hanoi ### What's nearby - ![Bridge over the lake Ho Bay Mau in the Thong Nhat park in Hanoi, Vietnam](https://images.trvl-media.com/place/6286794/2a0e0297-408f-460e-87e9-17875c820780.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thong Nhat Park 2 min walk \- 0.1 miles - ![Hoa Lo Prison Museum](https://images.trvl-media.com/place/6115788/aaa0c140-e046-4b4d-8479-8a1c6894d022.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoa Lo Prison Museum 12 min walk \- 0.7 miles - ![Hoan Kiem Lake](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 13 min walk \- 0.7 miles - ![St. Joseph's Cathedral of Hanoi](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 16 min walk \- 0.9 miles - Vincom Center 8 min walk \- 0.5 miles ### Getting around - Hanoi Railway Station 17 min walk - Hanoi (HAN-Noi Bai Intl.) 52 min drive ### Restaurants - Highlands Coffee CF Trần Nhân Tông 1 min walk - Bánh cuốn Nguyễn Bỉnh Khiêm 1 min walk - 8Chuyện 1 min walk - Lotteria 1 min walk - Bánh Cuốn Nóng 2 min walk ## About this property ### Halais Hotel Upscale hotel near Hoan Kiem Lake Close to Hanoi Opera House and St. Joseph's Cathedral of Hanoi, Halais Hotel provides dry cleaning/laundry services, a bar and a 24-hour business centre. The on-site restaurant offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi. Additional perks include: - A round-trip airport shuttle (surcharge), coffee/tea in reception and concierge services - Meeting rooms, free newspapers and luggage storage - A 24-hour front desk, tour/ticket information and a lift Room features All guest rooms at Halais Hotel have thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as late-night room service and free WiFi. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and bidets - 43-inch flat-screen TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Building design](https://images.trvl-media.com/lodging/7000000/6070000/6060300/6060274/36027027.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nesta Hotel Ha Noi Hai Ba Trung - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 165 reviews £42 includes taxes & fees 9 May - 10 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-09&endDate=2026-05-10&selected=6060274&PinnedHotelID=6060274&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/12000000/11730000/11723000/11722967/90b64558.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Casa Hanoi Hotel Hai Ba Trung - Pool - Spa - Kids’ pool - Free Wi-Fi 8.8 Excellent 120 reviews £41 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=11722967&PinnedHotelID=11722967&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, City View | Balcony view](https://images.trvl-media.com/lodging/107000000/106560000/106555700/106555637/48d0edb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### T Boutique Hotel Hai Ba Trung - 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Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 8.0 Very good 2 reviews £35 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=123347166&PinnedHotelID=123347166&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140290/4c1d1be4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandiose Hotel & Spa Ba Dinh - Hot tub - Spa - Parking included - Free Wi-Fi 8.8 Excellent 277 reviews £58 includes taxes & fees 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=21140290&PinnedHotelID=21140290&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/90000000/89690000/89681700/89681664/cdacc1c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Minasi Grand Hotel Hai Ba Trung - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 9 reviews £63 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=89681664&PinnedHotelID=89681664&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=31469958&PinnedHotelID=31469958&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=31469958,6060274,11722967,106555637,26108605) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limited on-site parking ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business centre - Meeting rooms ### Accessibility - Lift ### More - 9 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 43-inch flat-screen TV with cable channels - MP3 dock ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Late-night room service - Minibar ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The property charges 3 per cent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 423000.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 1057500 per vehicle (return) - Rollaway bed fee: VND 423000.0 per day - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Halais Hotel Hanoi Halais Hanoi Halais Hotel Hotel Halais Hotel Hanoi Halais Hotel Hotel Hanoi ## Frequently asked questions ### Is Halais Hotel pet-friendly? ### How much does it cost to stay at Halais Hotel? ### How much is parking at Halais Hotel? ### What time is check-in at Halais Hotel? ### What time is check-out at Halais Hotel? ### Does Halais Hotel provide a shuttle to the airport? ### Where is Halais Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Halais Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.4 Location ### 9.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 15 8 - Good 11 6 - Okay 4 4 - Poor 2 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Darren 29 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very easy check in. We got a room upgraded which was lovely. Check out was very quick. They offered a good breakfast. ![King bed](https://a.travel-assets.com/ugc/hotel-reviews/4550C1677238678A800C1B49DCD3BE5D10F0BBA71698571135638.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sitting area ](https://a.travel-assets.com/ugc/hotel-reviews/C87D768D65F95ECCF57DE2B8B65F1C4255AB49DD1698571150702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/3FBD42A63A47395590B418C922063DF088FA245D1698571174792.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Darren Stayed 1 night in Oct 2023 Verified ### 8/10 Good #### Peter 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Some really loud chickens and a rooster were under my window. The staff was friendly and helpful. ##### Peter Stayed 7 nights in Jan 2025 Verified ### 10/10 Excellent #### takeshi 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was very kind so that we could visit a restaurant which we really difficult to contact from foreign country. Thank you so much. ##### takeshi Stayed 3 nights in Nov 2024 Verified ### 6/10 Okay #### Giulio Gasparri 1 Jan 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Let’s start with the positive: Staff is friendly and accommodating, and there is at least one receptionists with good English skills. Breakfast is various but average, nothing exceptional. Negative: The structure is quite old and would benefit a deep renovation inside. The room was quite noisy from the traffic outside and the pillow too thick without other options. ##### Giulio Gasparri Stayed 3 nights in Dec 2023 Verified ### 8/10 Good #### Minh 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good price quality ##### Minh Stayed 4 nights in Apr 2025 Verified ### 4/10 Poor #### Jason 17 Mar 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Mosquitoes were terrible in the room. There’s holes in the floor of the bedroom. no way to prevent water getting all over the floor in the bathroom as it’s just an open tub and a shower head with a drain on a leveled floor. Don’t be fooled by the lobby and pretty design the actual rooms are quite poor in comparison to other places. ##### Jason Stayed 3 nights in Mar 2024 Verified ### 8/10 Good #### Mao 18 Apr 2025 Liked: Cleanliness, staff & service 施設は古めでしたが、部屋が広く清潔で快適に過ごせました。中心からは少し離れますが、うるさくなく、周りに飲食店もたくさんあったので良かったです。 ##### Mao Stayed 3 nights in Apr 2025 Verified ### 8/10 Good #### Mario 2 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Eine gutes Hotel mit ausgezeichnet Personal ##### Mario Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Ryohei 4 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食も美味しく、部屋滞在も快適でした🤗 ##### Ryohei Stayed 2 nights in Apr 2024 Verified ### 8/10 Good #### RYO 13 Jun 2024 Liked: Staff & service スタッフ対応は親切と交通の便利がいい。 ##### RYO Stayed 5 nights in Jun 2024 Verified ### 8/10 Good #### Nadia 8 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le personnel était aux petits soins! ##### Nadia Stayed 1 night in Apr 2024 Verified ### 8/10 Good #### Thanh 18 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr guten zentral, Personen freundlichen ##### Thanh Stayed 1 night in Jan 2023 Verified ### 8/10 Good #### Verified traveller 31 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### comfortable hotel 15 min walk from hoan kiem 15 min from the heart of hoan kiem lake, good local eateries near by. Good location and comfortable hotel. It was quiet at night from hanoi standard. The staffs were friendly and helped us book an airport taxi, which was better pricing than grab taxi. free water was a nice add. ##### Verified traveller Stayed 2 nights in Dec 2019 Verified ### 8/10 Good #### CHANYOUNG 21 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 굿 깔끔하고 조식도 좋고 가격 대비 평타 굿임 물이 약한거랑 시티뷰라고 소개하고 본인들도 민망해서 웃던데 뭐 불편한건 없어서 ![](https://a.travel-assets.com/ugc/hotel-reviews/13CC15D90FF2DB23363CAC346753442989875B341576919853138.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHANYOUNG Stayed 4 nights in Dec 2019 Verified ### 6/10 Okay #### マス 3 Jun 2019 Liked: Staff & service Disliked: Property conditions & facilities 仲間の部屋も含めて5部屋すべての置時計が壊れていた。びっくり。 スタッフは親切でとても良かったです。 ##### マス Stayed 3 nights in May 2019 Verified ### 10/10 Excellent #### geoffrey 15 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, wonderful staff, very clean and great value for your money. I would recommend to anyone. I will certainly stay there again. ##### geoffrey Stayed 5 nights in Apr 2019 Verified ### 6/10 Okay #### Verified traveller 23 Mar 2019 Liked: Staff & service 値段相応のホテル。朝食は最上階のレストランで屋外にも出られるため、解放的でいいです。朝からホテル近くで工事があり若干 うるさかったです。 ##### Verified traveller Stayed 1 night in Mar 2019 Verified ### 2/10 Terrible #### S 12 Mar 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Floor very dirty. Laundry service is even worse, destroyed 2 pieces of my clothes. ##### S Stayed 6 nights in Feb 2019 Verified ### 10/10 Excellent #### JIN-YOUNG 5 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가성비 가격대비 무난함. 하지만 번화가 까지 거리가 있음. 걸어서 15\~20분 정도 걸림. ##### JIN-YOUNG Stayed 3 nights in Feb 2019 Verified ### 10/10 Excellent #### Verified traveller 3 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities 豪華な造りで清潔さも十分、朝食もとても美味しく この値段であれば満足できる。 ##### Verified traveller Stayed 2 nights in Feb 2019 Verified ### 2/10 Terrible #### Milan 10 Feb 2019 Disliked: Cleanliness, staff & service, room comfort #### Very bad experience we stayed there 7 days and booked and pay in advance (the biggest mistakes). We also asked about clean and not noisy room! The place was very noisy (we stay on 5th floor) all night can hear horns of the cars, motorbikes. the worst experience was that another room made a noice during the night till 6 am when we informed reception many times with 0 % help. They call us back if alright but the music and noise was still loud especially base of speakers. We have a small kid and was impossible to sleep. Music from another room started at 10 PM and goes over whole night till 6am (it takes 4 last nights). Unbelievable how staff of the hotel was not able to solve this out. Also hot water in our bathtub was not working, as we paid for it. The mess under the bed - cigarets, empty bottles of water etc (we took a pictures). Very bad cleanliness. Smell of the room (no smoking as we were informed) was very bad (smell of cigarettes), poor breakfast as well. ##### Milan Stayed 7 nights in Feb 2019 Verified ### 10/10 Excellent #### Iverson 9 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 便宜又乾淨 ##### Iverson Stayed 6 nights in Jan 2019 Verified ### 10/10 Excellent #### Verified traveller 16 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 立地も良く、ホテルの方も親切でしたし、部屋も清潔で非常に良かったです。 強いて言えば、シャワーの水圧が弱かったぐらいかな。 次回も機会が有れば利用したいと思います。 ##### Verified traveller Stayed 5 nights in Dec 2018 Verified ### 8/10 Good #### Gengta 22 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gengta Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### TETSUZO 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### TETSUZO Stayed 2 nights in Feb 2025 ### Expedia's Latest Trends ### Hotels > - [The Legend Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Legend-Hanoi-Hotel.h110877211.Hotel-Information) > - [Solare De Monte Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Prestige-Hotel-And-Spa.h32439460.Hotel-Information) > - [HALONG BAY 2 DAYS & 1 NIGHT ON LUXURY BOAT](https://www.expedia.co.uk/Hanoi-Hotels-Halong-BAY-2-Days-1-Night-ON-Luxury-Boat.h34648267.Hotel-Information) > - [GM Premium Hotel ](https://www.expedia.co.uk/Hanoi-Hotels-GM-Premium-Hotel.h76325388.Hotel-Information) > - [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > - [Hotels in York](https://www.expedia.co.uk/York-Hotels.d5489.Travel-Guide-Hotels) > - [Bonjour D'An Nam Home](https://www.expedia.co.uk/Hanoi-Hotels-Atrium-Hanoi-Hotel.h9240730.Hotel-Information) > - [Aurora Premium - A Lifestyle Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Delicacy-Central-Hotel-Spa.h37623423.Hotel-Information) > - [May De Ville Lakeside Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Old-Quarter.h4093050.Hotel-Information) > - [L’HÔTEL du LAC Hanoi ](https://www.expedia.co.uk/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > - [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > - [La Passion Premium Cau Go Hotel](https://www.expedia.co.uk/Hanoi-Hotels-La-Passion-Premium-Cau-Go-Hotel.h94690668.Hotel-Information) > - [Hanoi L'heritage Diamond Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Lheritage-Diamond-Hotel-Spa.h29966484.Hotel-Information) > - [Meritel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information) > - [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > - [MAY DE VILLE Crown Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Premier-Hotel-Spa.h83785540.Hotel-Information) > - [Eliana Signature Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Trendy.h3724990.Hotel-Information) > - [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > - [La Nueva Boutique Hotel Ha Noi](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Diamond-Hotel.h3798073.Hotel-Information) > - [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > - [La Dolce Vita](https://www.expedia.co.uk/Hanoi-Hotels-La-Dolce-Vita.h3629239.Hotel-Information) > - [Hanoi Backpackers Hostel & Rooftop bar](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Cozy-Hotel.h37268026.Hotel-Information) > - [H Hôtel L'Art Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-H-Hotel-Ha-Noi.h106642170.Hotel-Information) > - [Le Chanvre Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Le-Chanvre-Hanoi-Hotel-Spa.h96528893.Hotel-Information) > - [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > - [Hanoi Le Chateau Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Le-Chateau-Hotel.h105599551.Hotel-Information) > - [ Peridot Gallery Classic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Peridot-Hotel.h11767551.Hotel-Information) > - [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) ---