Ratings based on 921 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Los Angeles

Nice hotel close to the beach.

Posted 23-May-2016
Great customer service, clean and beautiful hotel.
5out of 5
by A verified traveller

Estuvimos encantados

Posted 22-May-2016
Primera vez que viditamos vallarta, nos quedo un muy buen sabor de boca. Todo estuvo excente
5out of 5
by A verified traveller from London, Canada

Highly recommend this resort

Posted 16-May-2016
Pros: Very clean and very helpful staff.
We didn't do the all-inclusive (not our style). We just stayed here and made the drive to Sayulita each day to surf. The resort is very comfortable and they put us into a room that overlooked the pool and restaurants and changed it to a king size bed instead of the two doubles without a problem. The place was neat and tidy, the staff was friendly and very helpful, the gym is much better than most you'll find at any resort. We didn't eat at their restaurants so we can't comment on that. We loaded up our fridge and cupboards and cooked in the room. It was handy. We also brought our own drinks down to the hot tub and didn't get pestered by staff once. It was very relaxing. Overall, we had a great experience at this hotel/resort and highly recommend it. We're not huge fans of PV, but if YOU are, this place is nice.
4out of 5
by A verified traveller

Posted 06-May-2016
Muy cómodo, ideal para relajarte. El personal muy amable y excelente paisaje
4out of 5
by A verified traveller from Kansas City, Mo.

The hotel was nice and close to everything we want

Posted 06-May-2016
Pros: Close to everything
Cons: A little more of the staff could speak english
Location: Marina, casino, mall Broad walk , down town and the places to eat ( yum)
Nice, romantic and quite, we have been there several times and we would return.
5out of 5
by A verified traveller from Portland, OR

Wonderful hotel

Posted 02-May-2016
Pros: The staff is wonderful, from the check-in desk, to the housekeepers, wait staff and concierge.
Cons: I really can't think of a thing. This will be our every year destination.
Location: The location is a plus, so close to the city and yet not in it. ATV rides, swim with dolphins, zip lines, you can rent a ski-doo right on the beach.
This was our second or third stay at this Villa Del Palmer. For a hotel over 30 years old it's been very well maintained and updated. The landscaping is perfect. The rooms are nice; not super slick, but very adequate with good beds and really nice linens. Each has a terrace (ask for at least a partial view of the ocean). There are five restaurants, (Mexican, Italian, Seafood) all very good. Their beach is also very nice and has waiters to get you food and beverage. Each night there is a live show with dancers, musicians, etc, also very good. During the day they offer activities such as water aerobics, dance classes, ceramic painting. The pools are all very nice. It's a cashless hotel, so everything is charged to your room and the prices are very reasonable. We ate there dinner almost every night of our stay and quite often lunch as well. There's a Laundromat right next door where there was a lady who offered to wash, dry and fold our clothes (one good sized load), for about 50 pesos ($3.50). It was done to perfection. In talking with the other guests we spoke with many who have been coming to Villa Del Palmar for many years. The new Villa Del Palmar property in Nyarit, is very nice, but it's at least a 30 minutes drive to El Centro. This one is short taxi ride costing 60 pesos. Or the bus stops right outside. The local grocery store (Soriano) is a 2-3 block walk.
4out of 5
by A verified traveller from San Diego

Nice Hotel

Posted 02-May-2016
My family and I had a great stay at this hotel. The rooms need a little fix here and there, but nothing crucial. The one thing that really bug me was the so called "suggested tip" when I ordered something from the pool bar or dinning at the bufet. Don't get me wrong. I always tip accordingly. But, when it shows as included in the total bill with a label "suggested" then I have a problem. So, beware of the included (I mean) "suggested" tip. On a side note: nice hotel for family with kids.
3out of 5
by A verified traveller

Posted 25-Apr-2016
Cons: need wifi more availability
great trip--good food park across the street starting at 2pm with great food. Lots of great people to meet
5out of 5
by A verified traveller

Excellent family friendly resort!

Posted 18-Apr-2016
We just returned from a 10 vacation at Villa del Palmer. This was our 4th time there and the experience is better each time. The cleanliness of the resort and the exceptional sevice made our stay even better. We had 12 family members all together ranging in age from 12 -76 and everyone had a great time. We will definitely be going back.
4out of 5
by A verified traveller from arizona

Posted 31-Mar-2016
Pros: Well maintained. Beautiful grounds
Location: Stayed in the resort.
Room not ready until after 4:00pm and was facing the street when I specifically asked for a room facing the ocean. Room was changed for an additional fee, however, it was a ground floor with patio and easy access to pools. Overall we had a wonderful stay and would surely visit again.