Nice hotel next to the beach!
Our hotel was initiated by a sales pitch from the concierge that lasted twice as long as we were interested, and then the young lady confronted us yesterday wanting to continue the conversation after we had already made our disinterest emphatically clear. One of our friends referred to the time share sales staff as barking Chihuahuas - couldn't be more true!
Once past the sales gauntlet, the next 5 days and 4 nights were truly a visit to paradise. The staff was friendly, the food was quite good and plentiful, the facilities were easy to settle into and enjoy. There were two floor shows while we were there, the Broadway review was forgettable (not my thing, mostly - I am not a fan of lip synched songs and mostly good dancing). The mariachi night was a 5 star performance!!!!! The musicianship was phenomenal. My wife and I were only disappointed when it was over, wanting another hour more.
I was very impressed with the customer service with one of the pool side vendors, I had purchased a silver chain which snapped at the hook. He promptly repaired it and returned it the next night. The service was excellent.
Other than the sales staff, the only less than fantastic part of the stay was the drinks. The cocktails were pretty tasty and very plentiful - we just wish that we could have had better wine, especially with dinner.
All in all, absolutely a 4/5 star experience
Comment from Hotel Management
24-Mar-2017 by alex rodriguez, Hotel Management
Thanks for staying with us.
We really appreciate your feedback!
We thank you again, and we look forward to hosting you in the near future.
Alejandro Rodríguez - RDM
Villa del Palmar Puerto Vallarta