Ratings based on 895 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Aguascalientes, Ags.

convinience by the beach

Posted 05-Feb-2016
Everything you need by the beach in a convinient location to enjoy all of Puerto Vallarta.
4 out of 5
Recommended
for Everyone
by A verified traveller from Coaticook, Qc, Canada

Hôtel très bien situé, près du centre-ville.

Posted 02-Feb-2016
Pros: Le confort de cet hôtel, sa localisation facile pour aller soit au centro ou ailleurs.
Cons: L'internet sûrement inclus dans le forfait.
Location: Près de tout.
Séjour de 3 semaines dans un Studio Deluxe, très confortable, belles piscines et pour moi l'accès à la plage était non-négociable. Au début, j'ai pris mes repas du soir à l'hôtel jusqu'à ce que je sois malade à cause de la nourriture et ce pendant 5 jours, disons que ça rend les vacances moins agréables. Cependant, malgré le fait que tout était très bien en général, l'accès à l'internet me dérangeait passablement avant le départ, les années passées je n'avais pas réservé à cause de ça. J'ai quand même décidé de réserver et j'ai dû payer plus de 200 $ pour y avoir accès très ordinaire, pas de vitesse. Très désagréable en 2016, l'internet devrait être comprise dans le prix de départ. A cause de ça, je ne crois pas y retourner malheureusement, à moins que l'on décide de l'inclure. L'arnaque du Timesharing déguisée, super désagréable.
3 out of 5
by A verified traveller from Orange County, CA

WARNING - TIMESHARE PROPERTY

Posted 20-Jan-2016
Pros: The servers, spa staff and pool staff were very polite and helpful.
Cons: If we were not harassed, our vacation experience would have been much better.
Location: Transportation was very accessible. Decently close to activities
I will never stay at this property or any of their sister properties again. The staff will harass you until you commit to one of their timeshare presentations. One of the concierges followed us around the lobby upon arrival, badgering us about who we spoke to at the airport and she knew we committed to go to a competitor timeshare presentation. She demanded to see our wallets because she knew the receipts were there-I h. We told her that we just wanted to get to our rooms after a long flight and to please leave us be. After 20 minutes of pestering, we finally promised her a moment but begged her to let us be to put our belonging in our room. After we arrived in our room and put our belongings down, we went to get dinner since we had a long day of travel. The same concierge found us, this time with print out of bad reviews of the competing timeshare property and sat at our table. Completely rude and unacceptable. We just wanted to have dinner and did not want to be disturbed. we finally agreed to attend her presentation for the sake of being left alone. She promised us show tickets-guaranteeing a reservation, 20% off the resort, and complimentary fares for 90 minutes of our time. WE WERE THERE FOR 4 HOURS. The last hour was us in an office booking our own shows that she promised to do. As for the 20%, after making purchases at the hotel we were told they were not applicable to the types of purchases being made. This woman ruined our 1st 24 hours of our vacation.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jan-2016
If you are a older couple you would like this resort. The average age was at least 55 years old. They have 3 pools and 1 is very quite and away from the noise. The beach is very nice but be careful of high tide because the waves can be nasty. The staff is very friendly and helpful. They have there own little market to buy food and drink and reasonable priced
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jan-2016
Nice resort on the beach which is convenient to downtown Puerto Vallarta. I enjoyed meeting guests from all over around their pools.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, il

Wonderful Property

Posted 13-Jan-2016
Pros: Wonderful location, convenient to be able to walk for groceries, Starbucks etc.
Cons: Check in process
Location: Walk to Soriano, wall mart, Starbucks, restaurants and disco across street
Beautiful facilities, wonderful staff, excellent food and drinks.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Modern Chic Hotel with lots of activities

Posted 08-Jan-2016
Loved this hotel for its style and design. I recently celebrated my husbands 30th birthday here and I am 6 months pregnant. For both of us it was relieveing to know there was a doctor on site just in case. They offer free umbrella set-up on the beach (just tip the guy) and there is a standard fee to the airport, El Malecon etc. Loved it here.
4 out of 5
Recommended
for Everyone
by A verified traveller from CA

Nice hotel in the north zone of PV.

Posted 03-Jan-2016
Nice resort within a 10 minute taxi ride to old downtown PV. Clean, decent food and drinks. Hotel staff was friendly and helpful. Like all timeshare resorts, they make a sales pitch when you check in but they were aggressive. Suites have kitchen so you can save by hitting the small market on site or the grocery store that's a couple blocks away for breakfast and lunch items.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ft. Worth, Tx.

Nice hotel,great beach and pools,with good food.

Posted 25-Dec-2015
Very convenient to all that PV had to offer! The grounds were immaculate!
4 out of 5
Recommended
for Everyone
by A verified traveller from Qualicum B.C.

Nice Hotel in the North Zone

Posted 20-Dec-2015
Pros: Large rooms, spacious grounds, nice staff. Easy access by bus from the airport. An easy bus ride into to downtown area .....no need to take a taxi.
Cons: Provide free WIFI. The $16 daily fee is just a real tun off. Forget the "welcome package" and call it for what it is ... a time share sales pitch!
Location: Go to the local Starbucks to use their WIFI for free.
Stayed here for 2 nights before moving on to other areas of Mexico. We had just arrived in town and were looking to relax for a couple of days after a long travel day to P. V. The hotel is nice and about 30 years old but recently updated with bright Mexican flare. By comparison to surrounding properties this is a low rise structure with spacious grounds. The beach is not that appealing but that can be said about most of the P.V. hotels. Beware of the guys who want to provide you with a welcome package on arrival, this is just a pitch to get you to attend a time share at their other property in Nueva Vallarta. After a long travel day we just want to check in have a drink, something to eat and maybe a swim in the pool. Instead we had an hour sales pitch. Once in our room there was a mix up with the bed type and the staff was very accommodating in switching us to another suite. There is an extra charge for WIFI of $16 per day..........in 2015 I do not know why this is not included, plus they send you daily updates of activities etc by email. If you do not get the WIFI package you do not get the daily activity notice. Nice place but after 2 days we were happy to move on to a quieter location north of P.V.