Ratings based on 1,224 Verified Reviews

3.7 out of 5
67% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 06-Dec-2018
Comment from Hotel Management
07-Dec-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
4 out of 5
by a verified traveller

Posted 03-Dec-2018
We have spent many vacations in Blue Bay and always enjoy it. The staff is very friendly and helpful and this time we were very happy with the wonderful weather. Two weeks with just one day with some rain. The manager called that ran a blessing from God.l
Comment from Hotel Management
05-Dec-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
4 out of 5
by a verified traveller

Posted 02-Dec-2018
We like the absence of children and the various areas where you can either have music near the pool or not. The food is fine. Some of the rooms are getting tired and need upgrading. We had a leak from the air conditioner and rain. Staff is fantastic. Love having golf across street. Don’t understand why there is a shortage of spoons in the dining room. Have been there many times and will return
Comment from Hotel Management
03-Dec-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
2 out of 5
by a verified traveller from New York, NY

Posted 01-Dec-2018
Room: We arrived at the resort and were told our room was ready. Upon arriving to our room we saw that our bed was completely bare, no sheets or blankets and the room had no towels. After asking 3 times for towels and waiting an hour, someone finally brought towels. We then had to go back and ask again for sheets. The rooms are VERY outdated and I think this is purposeful. They are hoping you will purchase a vacation plan to be upgraded to a nicer room. Staff: The staff is generally friendly and nice. However, DO NOT trust anyone with the Circle One shirts on. We had an appointment set up to meet our Expedia Expert and discuss our pick up time for our shuttle. Circle One members, specifically one named Happy and another man, led us away when we were looking for our expert, made us miss our appointment, and took us to a small cabin. We were held there for 4 1/2 HOURS where we were pushed into getting a vacation plan. Despite saying "NO" multiple times, it became clear that they would not let us leave without purchasing anything. Food: The food selection was not great but the food was pretty good. The chicken tended to always be good. Overall: I would not return to this resort and I would definitely not recommend it. The staff was generally nice but very pushy. They do not take no for an answer. Whether it be for activities or for their vacation packages. Furthermore, the resort is really not that nice. It is very outdated and small.
Comment from Hotel Management
01-Dec-2018 by Ext-Francisco, Hotel Management
Dear, Colleen, We thank you so much for having selected BlueBay Villas Doradas to spend your holidays. On behalf of the entire staff of our hotel we want to thank you for sharing your comments and highlight each point of improvement and good things experienced, we are working hard to increase our service quality in order to offer a service that exceeds the expectations of our customers. At the same time we want to apologize for the inconveniences you have experienced during your stay. We consider your comments as a good opportunity of improvement. Our expectation is to have our entire customer back to the resort every year for that reason working on the customer’s reviews and solve is very important for us. Thank you once again for your review. Best regards. Francisco Diaz Guest Service Manager.
4 out of 5
by a verified traveller from Princeton,mn, us

Posted 28-Nov-2018
it was very clean staff very friendly. older hotel could use some maintenance.
Comment from Hotel Management
29-Nov-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We take your review in account in order take action. Best regards. Francisco Diaz Guest Service Manager.
4 out of 5
by a verified traveller

Posted 28-Nov-2018
Comment from Hotel Management
30-Nov-2018 by Ext-Francisco, Hotel Management
Estimado Cliente, Muchas gracias por elegir a BlueBay Villas Doradas para pasar su estadía. Nos llenas de gran satisfacción que haya tomado parte de su valioso tiempo para compartir su critica con los demás usuarios. Esperamos que su visita se repita. Saludos cordiales Francisco Diaz Gte. Servicio al Cliente.
5 out of 5
by a verified traveller

Posted 26-Nov-2018
Comment from Hotel Management
26-Nov-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
4 out of 5
by a verified traveller from Queens, New York

Posted 26-Nov-2018
I like the layout of the property compared to other resorts. For example, the colors used to accentuate the vibe and feel of the property, the long bridge connecting to the beach is unique and beautiful. However, the small pond/lake under this bridge needs some maintenance, some repainting in certain areas of the resort, and the pools could be cleaner.
Comment from Hotel Management
29-Nov-2018 by Ext-Francisco, Hotel Management
Dear Genesis, Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We apreciate that you have mentioned points of improvement which are very important for us in order to take action. Best regards. Francisco Diaz Guest Service Manager.
4 out of 5
by a verified traveller

Posted 20-Nov-2018
Comment from Hotel Management
20-Nov-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
3 out of 5
by a verified traveller

Posted 20-Nov-2018
Comment from Hotel Management
20-Nov-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. Best regards. Francisco Diaz Guest Service Manager.