Ratings based on 1,237 verified reviews

3.7 out of 5
67% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 12-Jan-2019
Foam pool party was awesome, great staff, great location, fabulous beach & amenities
Comment from Hotel Management
12-Jan-2019 by Ext-Francisco, Hotel Management
Dear Jan, Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want thank you for taking part of valuable time to share your review regarding to your experience during your stay in our hotel. We hope that you come back to visit us. Best regards. Francisco Diaz Guest Service Manager.
4 out of 5
by a verified traveller from Coram

Posted 05-Jan-2019
The property wasn’t bad. The pool area were great and swim up bars were awesome. My dislike was when we got to the rooms. The sheets on the made were poor quality meaning holes in the comforter. It seems as if the room they gave us (5107) wasn’t cleaned up prior to our arrival. The bathroom shower is kind of weird because water falls out of the shower and into the main bathroom leaving a small lake. I had to swim out of there after my shower. The place needs some renovating. The food was okay. Nothing to gloat about, the staff does keep you engaged. They keep it fun and exciting by the poolside not to mention the evenings shows showing their culture and country
Comment from Hotel Management
05-Jan-2019 by Ext-Francisco, Hotel Management
Dear Ed, Thank you so much for coming to BlueBay Villas Doradas to spend your holidays. It’s a great pleasure for us to read your review about us and highlight the great work of our Staff and point of improvement, we always work very hard in order to exceed our customers’ expectations however it would not be possible to get it without our good employees. Please be informed that your review will be shared with the entire management in order to take action, we appreciate so much your comment that is a great opportunity of improvement. Please accept our apologies for the inconveniences experienced. We hope you come back soon. Thank you again for your good review. Best regards. Francisco Diaz Guest Service Manager
4 out of 5
by a verified traveller

Posted 02-Jan-2019
The property was nice. The bathrooms can be cleaner. The only thing I didn’t like was that resorts next to us had water activities but we did not. It didn’t seem like there was any reason in particular why there wasn’t any water sports. Oh, well. Overall good time.
Comment from Hotel Management
05-Jan-2019 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
3 out of 5
by a verified traveller

Posted 25-Dec-2018
Comment from Hotel Management
27-Dec-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. Best regards. Francisco Diaz Guest Service Manager.
3 out of 5
by a verified traveller

Posted 20-Dec-2018
Food was great! Night activities were boring or non-existent.
Comment from Hotel Management
20-Dec-2018 by Ext-Francisco, Hotel Management
Dear, Customer We thank you so much for having selected BlueBay Villas Doradas to spend your holidays. On behalf of the entire hotel we want to thank you for sharing your review and highlight each point of improvement, we are working hard to increase our service quality in order to offer a service that exceeds the expectations of our customers. We consider your comments as a very good opportunity of improvement please be informed that your review will be take in account order to take action about entertainment and vendors. Our expectation is to have our entire customer back to the resort every year for that reason working on the customer’s reviews and solve is very important for us. One more time thank you for your review. Best regards. Francisco Diaz Guest Service Manager
4 out of 5
by a verified traveller

Posted 15-Dec-2018
Overall good resort only thing I didn’t like was that the beach water was not very clean too many weeds. Not clear water.
Comment from Hotel Management
15-Dec-2018 by Ext-Francisco, Hotel Management
Dear Customer Thank you for sharing your review regarding to our hotel. We all hope that you come back again to visit us, our expectations is to have our entire customers back to the resort. Best regards Francisco Diaz Guest Service Manager
4 out of 5
by a verified traveller

Posted 06-Dec-2018
Comment from Hotel Management
07-Dec-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
4 out of 5
by a verified traveller

Posted 03-Dec-2018
We have spent many vacations in Blue Bay and always enjoy it. The staff is very friendly and helpful and this time we were very happy with the wonderful weather. Two weeks with just one day with some rain. The manager called that ran a blessing from God.l
Comment from Hotel Management
05-Dec-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
4 out of 5
by a verified traveller

Posted 02-Dec-2018
We like the absence of children and the various areas where you can either have music near the pool or not. The food is fine. Some of the rooms are getting tired and need upgrading. We had a leak from the air conditioner and rain. Staff is fantastic. Love having golf across street. Don’t understand why there is a shortage of spoons in the dining room. Have been there many times and will return
Comment from Hotel Management
03-Dec-2018 by Ext-Francisco, Hotel Management
Dear Valuable Customer Thank you so much for choosing BlueBay Villas Doradas to spend your holidays. We also want to thank you for sharing your review regarding to your experience during your stay in our hotel. We all hope to have you back for many years as possible. Best regards. Francisco Diaz Guest Service Manager.
2 out of 5
by a verified traveller from New York, NY

Posted 01-Dec-2018
Room: We arrived at the resort and were told our room was ready. Upon arriving to our room we saw that our bed was completely bare, no sheets or blankets and the room had no towels. After asking 3 times for towels and waiting an hour, someone finally brought towels. We then had to go back and ask again for sheets. The rooms are VERY outdated and I think this is purposeful. They are hoping you will purchase a vacation plan to be upgraded to a nicer room. Staff: The staff is generally friendly and nice. However, DO NOT trust anyone with the Circle One shirts on. We had an appointment set up to meet our Expedia Expert and discuss our pick up time for our shuttle. Circle One members, specifically one named Happy and another man, led us away when we were looking for our expert, made us miss our appointment, and took us to a small cabin. We were held there for 4 1/2 HOURS where we were pushed into getting a vacation plan. Despite saying "NO" multiple times, it became clear that they would not let us leave without purchasing anything. Food: The food selection was not great but the food was pretty good. The chicken tended to always be good. Overall: I would not return to this resort and I would definitely not recommend it. The staff was generally nice but very pushy. They do not take no for an answer. Whether it be for activities or for their vacation packages. Furthermore, the resort is really not that nice. It is very outdated and small.
Comment from Hotel Management
01-Dec-2018 by Ext-Francisco, Hotel Management
Dear, Colleen, We thank you so much for having selected BlueBay Villas Doradas to spend your holidays. On behalf of the entire staff of our hotel we want to thank you for sharing your comments and highlight each point of improvement and good things experienced, we are working hard to increase our service quality in order to offer a service that exceeds the expectations of our customers. At the same time we want to apologize for the inconveniences you have experienced during your stay. We consider your comments as a good opportunity of improvement. Our expectation is to have our entire customer back to the resort every year for that reason working on the customer’s reviews and solve is very important for us. Thank you once again for your review. Best regards. Francisco Diaz Guest Service Manager.