Kool Runnings Water Park Holidays

The overall experience was amazing. There was a little mishap with the wait time at the sports bar but everything else was good.

Excellent Resort, especially all the excellence club amenities

My husband and I were celebrating our 19th anniversary at Princess Senses Mangrove and it did not disappoint. The beach, the room, the property, the food, the drinks.....Excellent!! What was even better than all of this was the amazing staff. From start to finish, the staff truly makes this place. Everyone was so nice and friendly and extremely helpful. Just to name a few...Craig at the front desk during check in, Andrew who greeted us when we first arrived, Sherricka and Neresha at the Food Market was amazing. Both professional and always very friendly. Rayjay serving up delicious drinks.. Allll the shuttle drivers!... all the way to the operators on the phone. Loved it. Had the pleasure of speaking to Enrico the Managing Director who took the time to stop and talk with us so warmly. We ourselves own and run a vacation rental and highly value good customer service, a clean comfortable space and creating a wonderful memory. We appreciate when we can go on vacation and experience what we provide and it exceeds our expectations. Everything at Princess Senses Mangrove was excellent. Would highly recommend this hotel. Whether its just for a few days or for a week like us, it will be worth it.