Puerto Mágico

They describe their suites as two bedroom when in reality they’re just two single units with a connecting door. We were a party of five expecting a suite with a common area and that was not provided. In the end we had to pay for an extra room to accommodate everyone comfortably. It’s a shame because the amenities, food and location are nice. But would not return to this hotel due to their dishonest and misleading room descriptions.

Staff were excellent, food was really good overall, and the resort is beautiful. Apart from having dinner not much else is happening in the evening. We unfortunately had a room next to a child that cried and screamed a lot. The rooms are not that well insulated. Also on arrival and check in with the concierge I was taken off guard and asked to attend a time share presentation. I didn’t expect it nor did I object so that is my fault.