Hotel Puerto Azul

Property class: 2

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Reviews

9.4 out of 10
Exceptional
You can look forward to a free breakfast buffet, a rooftop terrace and a gym at Hotel Puerto Azul. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hot tub.

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A modern hotel room with a wooden headboard, a large bed with white linens, a bedside table with a coffee maker, and a view of the balcony.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Single Room

A hotel room with a bed, a nightstand, a wooden wardrobe, a bathroom with a shower, and a window with curtains.

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Club Double Room

A hotel room with a bed, a chair, a nightstand, and a window with curtains.

Club Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for City Double Room

A modern hotel room with a bed, a bathroom with a toilet and a hand dryer, and a hallway leading to another room.

City Double Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Elite Double Room

A hotel room with a large bed, a wooden headboard, white pillows, and a view of the sky through a sliding glass door.

Elite Double Room

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

View all photos for Family Room

A hotel room with a bed, a chair, a nightstand, and a window with curtains.

Family Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free wired internet

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View | Down duvets, minibar, in-room safe, desk

Deluxe Double Room, Mountain View

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet
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About the area

La Ranilla, a neighbourhood in Puerto de la Cruz, is home to Hotel Puerto Azul. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jardin Aquatico and Botanical Gardens. Pueblo Chico Theme Park and Laberinto are also worth visiting. Looking to get your feet wet? Snorkelling, windsurfing and surfing lessons adventures can be found near the property. Visit our Puerto de la Cruz travel guide
Map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • A large decorative fountain with intricate carvings, surrounded by colorful flower beds and a stone border.
    Plaza del Charco
    3 min walk - 0.2 miles
  • A crowded beach with people sunbathing and swimming, a rocky shoreline, and colorful buildings in the background.
    Garden Beach
    9 min walk - 0.5 miles
  • Puerto de la Cruz Archaeological Museum
    2 min walk - 0.1 miles
  • Dock of Puerto de la Cruz
    5 min walk - 0.3 miles
  • Puerto de la Cruz Town Hall
    7 min walk - 0.4 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North)
    36 min drive

Restaurants

  • Cafetería Mazaroco
    4 min walk
  • La Cocina
    2 min walk
  • Restaurante El Bajío
    2 min walk
  • Bodega Julian
    1 min walk
  • Bodega La Guapa
    2 min walk

About this property

Hotel Puerto Azul

  • Hotel located in La Ranilla
  • Consider a stay at Hotel Puerto Azul and take advantage of a free breakfast buffet, a rooftop terrace and a gym. Take some time to relax at the on-site spa. In addition to a hot tub, guests can connect to free in-room WiFi.
  • Other perks include:
    • Express check-out, express check-in and beach towels
    • Tour/ticket information, coffee/tea in reception and a lift
    • Outdoor furniture, a vending machine and a TV in reception
  • Room features
  • All guest rooms at Hotel Puerto Azul offer thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • 37-inch flat-screen TVs with digital channels
    • Wardrobes/cupboards, tablet computers and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is Hotel Puerto Azul pet-friendly?

Yes, this property allows cats and dogs (limit 1 total).

How much is parking at Hotel Puerto Azul?

This hotel doesn't offer parking.

What time is check-in at Hotel Puerto Azul?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Puerto Azul?

Checkout is at 11:00 AM.

Where is Hotel Puerto Azul located?

Located in La Ranilla, this spa hotel is steps away from Puerto de la Cruz Archaeological Museum and Puerto de la Cruz Lighthouse. Plaza del Charco and Playa del Muelle are also within 5 minutes.

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Reviews

Hotel Puerto Azul Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 41 out of 54 reviews
Rating 8 - Good. 8 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location and friendly Staff but the rooms are just to small for a longer period of stay.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with helpful staff
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi on top floor and sun deck were nice and the staff was very helpful
Stayed 8 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the jacuzzi on the terrace
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic hotel. Perfect location. Free hot & cold drinks. Staff are very helpful
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Thoroughly enjoyed my stay here. Hotel rooms were very clean modern and in general soundproof. Staff were incredibly welcoming, friendly and personable. Thoroughly recommend.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay. The room was equipped with a hairdryer and a TV, and there was no need to use a key to get into the room, which was very convenient. The internet was available, and the most important staff member was well-informed about the town and offered helpful recommendations for attractions.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff! I accidentally booked one night too few and didn't realize the mistake until the last day when they called and asked if we had checked out. Desk + housekeeping went above & beyond to find another room for the extra day and move is there as when the error was pointed out to us we were several hours away from the hotel. Free coffee + tea downstairs at all hours, plus the neighborhood was cute and quiet. Easy to get a good night's sleep.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location in the old town. Also there ist a huge parking lot only a few meters away. The bed was very good, the shower also. A wardrope would be nice, the jacuzzi in the rooftop with that amazing view ist Superb. But the best is the great staff.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique style hotel

Amazing from being to end Fernando the owner is there daily Staff couldnt do enough for you ...i have to mention Alexandro and Irene who helped me all the time ...and also helped book my next visit in May ...i was allowed to upgrade my room with costs of course The rooms very very modern and clean with everything you would expect Fitness and jacuzzi on the roof terrace ...views very good ...pool towels provided in your room Recetion small but has everything you need ...drinks ...tea etc plus vending machines and the much needed umbrellas ..as it rained a few days ... Good location ...plenty of restaurants and bars ...plus the square a few hundred metres away Not very far to lido if you want a big pool for a few euros A shopping mal about 15 mins walk Bus station 10 min walk ...here you can travel all over the island ...remember to purchase a bono card to cut the price of your journey This hotel is a little gem ...and i dont want to tell everyone incase its fully booked when i want to go xx Thankyou Fernando and staff
Stayed 10 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here ...im single and feel safe ...location fantastic....meets all my needs and love the jacuzzi with sea views Thankyou hotel puero azul xx
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every second of my stay there
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Conveniently placed, walking distance bus station, beach and «city center». That is about it.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Excellent stay all round
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely 2 star hotel in the old town. Comfortable bed, great shower and breakfast is good if you take it. Only grip was lack of storage …a few more hooks and maybe shkef would help
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, muy limpio
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Bra beliggenhet i rolige omgivelser. Jacuzzien virket og holdt en god temperatur. Frokosten enkel, men god. Rommet var litt lite, men fungerte bra for et par overnattinger. Kommer gjerne tilbake.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rent rum/badrum med alla faciliteter!!! Reception erbjuder vatten kaffe !!! Ligger på väldigt llugn gata med närhet (på gångavstånd ?till allt Rekommenderas !
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hatten ein DZ mit Balkon, ruhig. Fantastische Lage in der Altstadt.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire au top
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Muy buen hotel situado en el casco antiguo.muy cercq de restaurantes y parkings publicos. Equipo muy agradable y profesional
Stayed 9 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt in der Innenstadt in der Fußgänger Zone und es war ruhig ,sauber angenehm Der Aufenthalt in diesem Hotel kann ich nur empfehlen
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Excellent séjour dans cet hôtel à taille humaine : -emplacement idéal dans le centre, dans une rue calme -Balcon et Spa très agréables -Petit déjeuner : correct mais pourrait être amélioré —> Pas très varié, manque de la pâte à tartiner, les jus de fruits de la machine ont le goût de médicament -Petit bémol pour les oreillers très durs -Le personnel et les femmes de ménage sont très sympas, souriants et au petit soin Je recommande et reviendrai les yeux fermés
Stayed 4 nights in Jan 2025