Title: HOTEL SANTIAGO Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL SANTIAGO Hotel with free parking, steps from Zócalo de Puebla ![Flat-screen TV](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/d0a9ed77.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/1f6e89b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/759fae0b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 1 Double Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/36693028.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/6390a7a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL SANTIAGO, in Puebla Historic Center, offers essentials for a smooth stay: in-room WiFi, free self parking, and a 24-hour front desk for constant assistance. This smoke-free hotel also features an elevator for easy access. 9.4 Exceptional ## Popular amenities - Room service - 24/7 front desk - Housekeeping - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, 1 Double Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/36693028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 9.2 Wonderful 21 reviews ### Highlights Flat-screen TV Ceiling fan Separate bedroom Private bathroom Hairdryer Satellite channels Daily housekeeping - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3550000/3542100/3542003/85a89a07_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Puebla Finsa Cuautlancingo - Breakfast included - 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Pool - Breakfast included - Kids pool - Parking included 9.2 Wonderful 1,033 reviews £52 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Puebla-Hotels-Holiday-Inn-Express-Hotel-Suites-Puebla-Angelopolis.h7661913.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=7699af7e-0e82-4202-bba7-60d9af6f4293&top_cur=GBP) Ad ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/19000000/18130000/18124600/18124564/60dca45a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Puebla Finsa Puebla - Pool - Pet-friendly - Kids pool - Parking included 9.2 Wonderful 349 reviews £45 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Puebla-Hotels-NH-Puebla-Finsa.h18124564.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=7699af7e-0e82-4202-bba7-60d9af6f4293&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-HOTEL-SANTIAGO.h102550318.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-HOTEL-SANTIAGO.h102550318.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04388%2C-98.19929&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eTg3gW8zCAdvPk6yzn5f5dhBork=) 3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000 #### What's nearby - Zócalo de Puebla - 1 min walk - 0.0 miles - Puebla Cathedral - 2 min walk - 0.1 miles - Puebla Convention Center - 10 min walk - 0.6 miles - Centro Expositor - 13 min drive - 2.1 miles - Angelopolis Commercial Center - 14 min drive - 3.1 miles #### Getting around - Puebla–Cholula Tourist Train Terminal - 8 min drive - Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive #### Restaurants - ‪Comal Cocina de Antojo - ‬1 min walk - ‪Tortas Meche - ‬2 min walk - ‪Attico 303 - ‬1 min walk - ‪Restaurante Hotel Royalty - ‬2 min walk - ‪The Italian Coffee Company - ‬3 min walk ## About this property ### HOTEL SANTIAGO Hotel near Zócalo de Puebla Close to Puebla Cathedral, HOTEL SANTIAGO has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - A lift, a front desk safe and smoke-free property - A 24-hour front desk Room features All guest rooms at HOTEL SANTIAGO include comforts, such as 24-hour room service, as well as amenities, such as free WiFi and free newspapers. More conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - Flat-screen TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/36000000/35590000/35588600/35588562/92ca127e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Isabel Puebla Historic Center - Parking included - Free WiFi - Air conditioning - Gym 9.0 Wonderful 1,002 reviews £28 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=35588562&PinnedHotelID=35588562&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22220000/22211400/22211325/137ed512.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sofia Puebla Historic Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.2 Very good 521 reviews £26 includes taxes & fees 23 Nov - 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Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,457 reviews £51 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1277213&PinnedHotelID=1277213&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free 24-hour offsite parking within 260 metres - Free self parking on site ### Conveniences - 24-hour front desk - Guidebooks - Safe at front desk ### Guest services - Housekeeping (daily) ### Accessibility - Lift (100 centimetre wide door) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Restaurant dining guides ### More - Free daily newspapers - Free local calls - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 4:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention No pets and no service animals are allowed at this property ### Property is also known as HOTEL SANTIAGO Hotel HOTEL SANTIAGO Puebla HOTEL SANTIAGO Hotel Puebla ## Frequently asked questions ### Is HOTEL SANTIAGO pet-friendly? > No, pets are not allowed at this property. ### How much is parking at HOTEL SANTIAGO? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at HOTEL SANTIAGO? > Check-in start time: 2:00 PM; check-in end time: 4:00 PM. After-hours check-in is not available. ### What time is check-out at HOTEL SANTIAGO? > Checkout is at noon. ### Where is HOTEL SANTIAGO located? > Located in Puebla Historic Center, this hotel is steps away from Bello Museum, Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Santo Domingo Church are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HOTEL SANTIAGO Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 103 8 - Good 39 6 - Okay 6 4 - Poor 3 2 - Terrible 0 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.2/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 8/10 Good #### Ana 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff went far and beyond to make us feel welcome. ##### Ana Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Juan 28 Oct 2025 Liked: Cleanliness, amenities Good ##### Juan Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Hing 20 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Next to Zócalo de Puebla Centro/Catedral de Puebla It was a pleasant stay and extremely centrally located. The rates were very reasonable. ![Bed](https://a.travel-assets.com/ugc/hotel-reviews/4909FA62D33C0EB082098838CBBA8D0765B48A271724135728115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hing Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Omar 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Almost in front off the Zocalo the hart off a Puebla capital super grate licayion ##### Omar Stayed 1 night in Jan 2025 ### 8/10 Good #### Brenda 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Brenda Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Imeda 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Execelente ubicación todo a unos pasos, catedral, jardines, restaurantes, tiendas, bancos y todo muy seguro, seguramente regresaré ##### Imeda Stayed 5 nights in Oct 2025 ### 8/10 Good #### Ramiro 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities right in the heart of time square lots or restaurants to choose from ##### Ramiro Stayed 1 night in Oct 2025 ### 10/10 Excellent #### DEMETRIO DENNIS 13 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities TODO SUPER CERCA Y BIEN TRANQUILA LA ZONA 100% RECOMENDABLE ##### DEMETRIO DENNIS Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### victor manuel 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitación limpia,el personal muy amable tiendas y restaurantes cerca ##### victor manuel Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jorge 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bien excepto por el agua que la presión subía y bajaba y por consiguiente la temperatura El internet también muy inestable ##### Jorge Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jose 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean facilities ##### Jose Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Francisco 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Limpia, agradable, excelente ubicación, personal muy amable. ##### Francisco Stayed 2 nights in Sep 2025 ### 8/10 Good #### Jose 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A unos pasos del zócalo, limpieza y amabilidad del personal ##### Jose Stayed 1 night in Sep 2025 ### 8/10 Good #### Jose 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación a unos pasos del zócalo, habitación limpia ##### Jose Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Karla 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amabilidad y limpieza. ##### Karla Stayed 1 night in Sep 2025 ### 10/10 Excellent #### alondra 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amables ##### alondra Stayed 1 night in Aug 2025 ### 4/10 Poor #### Saul 24 Aug 2025 Liked: Cleanliness Solo para salir del paso, las habitaciones son muy pequeñas para el precio y se escucha todo el escandalo de las otras habitaciones, mi esposa y yo no pudimos dormir bien en nuestra estancia. ##### Saul Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Karla 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Limpio, tranquilo y accesible ##### Karla Stayed 1 night in Jun 2025 ### 10/10 Excellent #### DEMETRIO DENNIS 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien desde mi llegada, un hotel muy tranquilo y el personal muy amable ##### DEMETRIO DENNIS Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Juan 10 Jul 2025 Liked: Cleanliness, amenities Exelente lugar para descansar ##### Juan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Giovanna Lucia 5 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Siempre la mejor atención, limpieza y serviciales ##### Giovanna Lucia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Aurea 4 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo muy bien ##### Aurea Stayed 1 night in Jul 2025 ### 8/10 Good #### Arleta 29 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien solo que las camas son duras ##### Arleta Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Diana Patricia 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Buena ubicación, muy cerca de la catedral. Habitaciones limpias y el personal amable ##### Diana Patricia Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Santiago 24 Jun 2025 Liked: Cleanliness Lo que no me agradó del hotel es que todo el tiempo hay mucho ruido y se logra escuchar de habitación en habitación. ##### Santiago Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [La Mon Hotel And Country Club](https://www.expedia.co.uk/Belfast-Hotels-La-Mon-Hotel-And-Country-Club.h969202.Hotel-Information) > > [The Derwentwater Hotel](https://www.expedia.co.uk/Keswick-Hotels-The-Derwentwater-Hotel.h57788444.Hotel-Information) > > [Hotels with Parking in South Kensington](https://www.expedia.co.uk/South-Kensington-London-Hotels-Hotel-With-Parking.0-n6168883-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Oktoberfest and Springfest All Inclusive Camping](https://www.expedia.co.uk/Munich-Hotels-Oktoberfest-And-Springfest-All-Inclusive-Camping.h13368324.Hotel-Information) > > [Hotels in Alton](https://www.expedia.co.uk/Alton-Hotels.d6052953.Travel-Guide-Hotels) > > [Aparthotel Puerto Cala Vadella](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Aparthotel-Puerto-Vadella.h4349871.Hotel-Information) > > [Old Red House](https://www.expedia.co.uk/Thirsk-Hotels-Old-Red-House.h48851747.Hotel-Information) > > [Kamelya Aishen Club](https://www.expedia.co.uk/Side-Hotels-Kamelya-Aishen-K-Club-All-Inclusive-Ex-K-Club.h9533176.Hotel-Information) > > [Hotel Machiavelli Palace](https://www.expedia.co.uk/Florence-Hotels-Hotel-Machiavelli-Palace.h521248.Hotel-Information) > > [4 Star Hotels in Düsseldorf](https://www.expedia.co.uk/4Star-Dusseldorf-Hotels.s40-0-d180001.Travel-Guide-Filter-Hotels) > > [Hotel Saint](https://www.expedia.co.uk/London-Hotels-Hotel-Saint.h17684778.Hotel-Information) > > [Villa Brio complex.Your balcony on the Ionian Sea! 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