Title: Portal Beach - Rede Soberano Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Portal Beach - Rede Soberano Beach hotel with free water park, near Complexo de Lazer Toa Toa ## Photo gallery for Portal Beach - Rede Soberano ![Outdoor spa tub - Portal Beach - Rede Soberano (Porto Seguro)](https://images.trvl-media.com/lodging/4000000/3910000/3907200/3907132/cd913a86.jpg?impolicy=resizecrop&rw=598&ra=fit) ![32-inch flat-screen TV with cable channels, TV - Portal Beach - Rede Soberano (Porto Seguro)](https://images.trvl-media.com/lodging/4000000/3910000/3907200/3907132/c9e757ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Portal Beach - Rede Soberano (Porto Seguro)](https://images.trvl-media.com/lodging/4000000/3910000/3907200/3907132/e4bdf53d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Portal Beach - Rede Soberano (Porto Seguro)](https://images.trvl-media.com/lodging/4000000/3910000/3907200/3907132/a0a39c9f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Portal Beach - Rede Soberano (Porto Seguro)](https://images.trvl-media.com/lodging/4000000/3910000/3907200/3907132/a85737e2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Portal Beach - Rede Soberano offers relaxation and family fun at Mundaí Beach. Guests enjoy free water park access, steam room facilities, and can book massages or manicures. The on-site restaurant serves meals all day, and there's shopping available on the premises. ## Reviews 7.4 Good ## Popular amenities - Bar - Room service - 24/7 front desk - Laundry - Housekeeping - Air conditioning £88 includes taxes & fees 17 Dec - 18 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3907132&PinnedHotelID=3907132&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3907132&PinnedHotelID=3907132&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3907132&PinnedHotelID=3907132&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3907132&PinnedHotelID=3907132&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3907132&PinnedHotelID=3907132&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3907132&PinnedHotelID=3907132&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3907132&PinnedHotelID=3907132&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3907132&PinnedHotelID=3907132&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room ![Standard Room | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3907200/3907132/9103f7d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.6 Good 4 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Fridge HDTV Blackout curtains Minibar Cable channels - 269 sq ft - Sleeps 5 - 1 Double Bed and 2 Single Beds OR 4 Single Beds ### View all photos for Deluxe Room ![Deluxe Room | Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3907200/3907132/1d8e7b39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Fridge HDTV Blackout curtains Minibar Cable channels - 215 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed OR 4 Single Beds ### Apartamento Familia ### Highlights Air conditioning Connecting rooms available Fridge HDTV Blackout curtains Minibar Cable channels Desk - Sleeps 7 - 2 Double Beds and 3 Single Beds OR 5 Single Beds and 1 Double Bed ### View all photos for Room Superior with Spa Bath ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3907200/3907132/e7116a0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Spa Bath - 215 sq ft - Sleeps 4 ### View all photos for Room Standard ![Minibar, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3907200/3907132/31784f4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Seguro-Hotels-Portal-Beach-Rede-Soberano.h3907132.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Seguro-Hotels-Portal-Beach-Rede-Soberano.h3907132.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-16.40819%2C-39.04808&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=47sQv3k96Iud7yMQLuBg3KwffF0=) Avenida Beira Mar, 4500, Praia do Mundiai, Porto Seguro, BA, 45810000 #### What's nearby - Mundai Beach \- 1 min walk \- 0.1 miles - Toa-Toa Beach \- 3 min walk \- 0.2 miles - Complexo de Lazer Toa Toa \- 8 min walk \- 0.5 miles - Praia de Curuipe \- 18 min walk \- 1.0 mile - Axe Moi Entertainment Complex \- 2 min drive \- 1.2 miles #### Getting around - Porto Seguro (BPS) - 10 min drive #### Restaurants - ‪Complexo de Lazer Tôa Tôa - ‬7 min walk - ‪Beat Beach - ‬19 min walk - ‪Jamaica Beach Restaurante - ‬1 min walk - ‪Churrasco Do Dinho - ‬1 min walk - ‪Cabana Colher de Pau - ‬1 min walk ## About this property ### Portal Beach - Rede Soberano Family-friendly hotel near Complexo de Lazer Toa Toa Free water park access, a swim-up bar and a poolside bar are just a few of the amenities provided at Portal Beach - Rede Soberano. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure or a massage. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a garden. You'll also enjoy perks such as: - A children's pool along with a waterslide, free cabanas and sunloungers - Babysitting (surcharge), tour/ticket information and a computer station - Luggage storage, a billiards/pool table and smoke-free property - A TV in reception, a banquet hall and 1 meeting room Room features All 160 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers - 32-inch HDTVs with premium channels - Wardrobes/cupboards, LED light bulbs and fridges ## Similar properties ![Water park](https://images.trvl-media.com/lodging/4000000/3910000/3908800/3908751/c0b1d0a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brisa da Praia Park Hotel Taperapua Beach - Pool - Hot tub - Breakfast included - Kids pool 8.6 Excellent 326 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=3908751&PinnedHotelID=3908751&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/14000000/13380000/13370500/13370476/a6ec579e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portal Ville Praia - Rede Soberano Mundaí Beach - Pool - Kids pool - Free WiFi - Air conditioning 8.6 Excellent 104 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=13370476&PinnedHotelID=13370476&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4040000/4039900/4039888/42d1ac70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portobello Praia Taperapua Beach - 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18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=33140020&PinnedHotelID=33140020&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Brazilian cuisine](https://images.trvl-media.com/lodging/17000000/16010000/16006900/16006834/96a9b774.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vitória Régia Hotel Taperapua Beach - Pool - Breakfast included - Kids pool - Parking included 8.8 Excellent 139 reviews £68 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=16006834&PinnedHotelID=16006834&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - 2 bars/lounges - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Bar molhado ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Designer stores - Free children's club - Free water park - Playground - Shopping centre - Steam room - TV in common areas - Waterslide ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Free water park access - High chair - In-room refrigerator - Laundry facilities - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business centre - Computer station - Meeting room ### Outdoors - Direct access to the beach - Free pool cabanas - Garden - Outdoor furniture - Pool loungers ### Spa - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Low-height counter and sink - No lift - Pool access ramp on site - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways - Wheelchairs on site ### More - 1 building - 2 floors - Banquet hall - Built in 2006 - Smoke-free property - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer (on request) - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Minibar - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free weekday newspapers - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - In-room safe fee: BRL 2.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses solar energy Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Portal do Mundaí Praia Portal do Mundaí Praia Hotel Porto Seguro Portal do Mundaí Praia Porto Seguro Portal Beach Rede Soberano Portal Beach - Rede Soberano Hotel Portal Beach - Rede Soberano Porto Seguro Portal Beach - Rede Soberano Hotel Porto Seguro ## Frequently asked questions ### Does Portal Beach - Rede Soberano have a pool? ### How much does it cost to stay at Portal Beach - Rede Soberano? ### Is Portal Beach - Rede Soberano pet-friendly? ### How much is parking at Portal Beach - Rede Soberano? ### What time is check-in at Portal Beach - Rede Soberano? ### What time is check-out at Portal Beach - Rede Soberano? ### Where is Portal Beach - Rede Soberano located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Portal Beach - Rede Soberano Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Location ### 7.8 Staff & service ### 7.4 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 58 8 - Good 79 6 - Okay 48 4 - Poor 24 2 - Terrible 11 ## Reviews ### 8/10 Good #### Eliane 22 Nov 2024 Liked: Cleanliness, staff & service, amenities Beach across street was super nice, safe and very convenient area, staff was friendly and food was good for the price we paid. Bought half board, but when we checked in was told it wasn’t on the system, we were allowed to have dinner, but it took 3 days to have our name on the list, kind of embarrassing. 2 of the 3 pools including the kids pool was very dirty the last 2 days of our stay. Housekeeping made us very special decorating our room, very sweet, special thanks to Mayane. I would go back for sure, but would not buy half board included. ##### Eliane Stayed 5 nights in Nov 2024 ### 2/10 Terrible #### Juliana 18 Aug 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very dirty, noisy, mosquitoes flying over the food, breakfast area very dirty and no air conditioning, it was very hot and lots of mosquitoes biting us. Few employees working to serve us, I had to wait more than 30 minutes for them to come fix my air conditioner. First and last time I stay at this hotel. ##### Juliana Stayed 2 nights in Jul 2022 ### 8/10 Good #### vera 29 Aug 2025 Liked: Cleanliness, staff & service, room comfort #### Quarto de luxo A estrutura do hotel e o atendimento do pessoal são excelentes. O que prejudica é a necessidade de uma reforma na parte mais antiga do hotel, principalmente o banheiro do quarto “luxo” urgente ![](https://a.travel-assets.com/ugc/hotel-reviews/f8ba3ab3-5d5f-4bc4-a779-a17f6689bc98-1756477775733.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### vera Stayed 10 nights in Aug 2025 ### 10/10 Excellent #### Jamille 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ótimo hotel, frente à praia, ótimo para crianças ##### Jamille Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Adriana 27 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pior hotel que ja fui. A higiene do hotel é péssima, tanto em áreas em comum, quanto nos quartos. PRIVADA do quarto estava SUJA, tampa, embaixo do as assento, roupas de cama imundas, a saia suja nunca deve ter sido lavada, tive que pedir para trocar meu lençol. Escadas, cantos, corredores, área inclusive do cafe sujos. E não era areia, era sujeira de poeira e lixo cumulados mesmo. Nar da piscina com restor e copos sujos por horas e sem funcionário para atender. Infraestrutura péssima também, não tjnha toalhas. Cafe da manha de todos os dias faltaram itens e ao sinalizar colaboradores algumas vezez fomos debochados, foram arrogantes. Nao voltaria jamais e jamais indicaria para alguem. Pior experiência que tivemos. Não tirei fotos, pois não sabia que poderia compartilhar, mas registrei uma reclamação na recepção. ##### Adriana Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Daniela 24 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Terrivel Hotel extremamente lotado ,quando cheguei pro check-in estava lotado , pelos corredores do hotel roupas de cama e toalha sujas pelo chão amontoadas , uma sensação horrível ! Colocaram eu, meu marido e meu filho de um ano no quarto 108, simplesmente não pegava sinal de celular e nem Wi-Fi , ou seja fiquei incomunicável , além disso tinha uma máquina próxima que fazia barulho a noite toda. Roupa de cama de pessima qualidade é que me passava a sensação de não estar limpa . Café da manhã com mil pessoas , uma música alta , café totalmente desorganizado e com aparecia que não dava vontade de comer ! Pode ser que fora de temporada o hotel até fique agradável, mas em feriados é alta temporada não vá ! Aaaa pernilongo no quarto ##### Daniela Stayed 2 nights in Apr 2025 ### 6/10 Okay #### deullivana 22 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities #### Muitas coisas quebradas sem manutenção Registros dos chuveiro quebrado tive que abrir com alicate . Ainda bem que sempre levo ferramentas no carro. Atendimento dos garçons péssimo, porém creio que por falta de mais gente . Só vi 3 garçons para atender. Fiz um pedido 14:30 só recebi 18:30 por muito ir na copa perguntar sobre o pedido . E mesmo assim quando veio devolvi pois a carne estava ultra salgada impossível de comer. Precisa ter manutenção no local pois parece estar abandonado. Coisas básicas sem funcionar. Deu uma chuva que alagou o quarto onde ficamos, molhou tomada tomei choque um caos. Acionei a recepção mudei de quarto e ninguém ajudou com nada .. ##### deullivana Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Jonatas 19 Apr 2025 Disliked: Cleanliness, room comfort #### Ruim Hotel com corredores sujos de areia, meu quarto o ar condicionado fazia barulho e caía água dentro do quarto, piscinas sujas. Bom café da manhã. ##### Jonatas Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Jeane 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Equipe nota 10 a gerente e excelente ##### Jeane Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Elem 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Incrível ##### Elem Stayed 3 nights in Mar 2025 ### 8/10 Good #### LETICIA 11 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort Estrutura do hotel e excelente para crianças. Atendimento nas piscinas que faltou a desejar(bem ruim falar a verdade), pessoal some e vc tem ir no restaurante pedir as coisas. Área de brinquedos(os eletrônicos não estava funcionando), mas mesmo assim muito bom para quem tem crianças(piscinas, area infantil). Peguem pensão completa ou com jantar no mínimo para evitar extress de ter pedir para os garçons que somem. ##### LETICIA Stayed 3 nights in Jan 2025 ### 2/10 Terrible #### Luigi 3 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel abandonado, valor incompatível Decidi perder o meu tempo compartilhando a péssima experiência que tive, pois fiquei indignado com o Hotel como um todo, paguei quase 2 mil na diária e me senti enganado, uma especie de “golpe”.. vamos aos fatos: Meu primeiro erro foi ter subestimado as avaliações anteriores de outros hospedes, achei que pudesse ser um excesso de rigor. E como tenho dois filhos de 5 e 7 anos, pensei que os “pros” ( opção de recreação para os pequenos) superaria os problemas relatados pelos hospedes na plataforma, ledo engano. Chegando no check-in, que foi confuso e demorado, presenciei uma quase briga entre um funcionário da recepcao e um hospede que estava a reclamar do ar que não gelava pelo segundo dia e nada era resolvido. O funcionário sem nenhuma higidez ou preocupação em agradar, rispidamente falou que tinha que aguardar a manutenção e não tinha o que fazer alem disso. Feito o checkin, nos foi oferecido um quarto que fica a uns 300 metros da recepcao, no terceiro andar e sem elevador. E tbm sem ajudante para levar as malas, tive que fazer duas viagens, dois lances de escada por conta propria, e nesse “passeio” ja foi possível observar o pessimo estado de conservação das instalações , paredes manchadas, luzes queimadas, portas sem maçaneta, piso rachado, etc. chegando no quarto, nao foi diferente, cheiro ruim, roupa de cama de pessima qualidade, papel higienico parecia jornal. Comida pessima, atendimento demorado, sujeira por todo lado, funcionarios desencontrados, sem nenhuma gestao. ##### Luigi Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Lucas 22 Dec 2024 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Ignorado Dois pontos e fazem tender a análise para o negativo: Sem Wi-Fi no quarto. Foram 3 dias esperançosos onde o pessoal da recepção prometia a volta do sinal e nada foi feito, se vc tiver que trabalhar prepare-se para fazer isso no saguão! Limpeza: não queria gente entrando no quarto com o material da empresa na mesa e a poeira disse que me levaria o bilhete de maçaneta de “não perturbe” pois estavam sem. Foram cobrados várias vezes e nada. Consegui no último dia fazendo “amizade” com a mulher que realizava a limpeza. O hotel é bom e a comida excelente, mas se prepare para ser ignorado pela recepção e ter seu almoço ou lanche atrasado por 1 hora e ainda vindo errado. Também fiquei 30 minutos esperando que um quarto seja liberado depois do horário de checkin. Enfim, são pontos que necessito passar para que melhore e para que os próximos fiquem sabendo. ##### Lucas Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Lúcio 19 Dec 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Excelente, mas pode melhorar. O hotel é muito bom, certamente voltaria a me hospedar nele, mas como nem tudo é perfeito tivemos problema com a internet, já que lá o 4G não funcionava direito e no meu quarto o wi-fi não conectava, só conseguia usar na área da piscina. Outro detalhe é quanto à limpeza, na terça-feira uns hóspedes almoçaram na mesa na área da piscina e na quarta-feira de manhã ainda estava a louça toda lá, fora que as hidromassagens estavam sem manutenção, com a água verde os 3 dias que fiquei hospedado lá. Se esses dois problemas forem corrigidos se torna um hotel perfeito. ##### Lúcio Stayed 3 nights in Dec 2024 ### 8/10 Good #### Verified traveller 30 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Falta de limpeza A chegada no hotel já foi um caos a parte. Avisei anteriormente que meu voo chegaria antes do check in e se fosse necessário eu pagaria um valor a mais para ter meu quarto antes, porém obviamente não fui atendida. Cheguei às 10h no hotel e me avisaram que quando meu quarto estivesse pronto eles me mandariam uma msg. Fui para a praia na esperança disso acontecer. Não aconteceu! Cheguei às 14h na recepção para fazer o check in e para a minha surpresa fui informada que meu quarto ainda não estava pronto. Um absurdo, já que eu havia avisado as 10h que estava lá. Liberaram meu quarto apenas 14h45\. Eu com criança pequena acordada desde as 6h da manhã. Quando cheguei no quarto, um horror a parte. Um quarto minúsculo no final do último corredor com vista para um monte de entulho. Rapidamente solicitei a mudança do quarto pois não foi aquele que eu havia escolhido. Enfim, fui acomodada em um quarto apenas as 15h30\. Nos demais dias os problemas com a limpeza foram estressantes. Passei 7 dias no hotel e tive meu quarto limpo apenas 2 vezes, paguei 7 dias para ter a limpeza em apenas dois. Estou me sentindo muito prejudicada neste aspecto. O café da manhã é horrível, repetitivo e sem novidades. Apenas a estrutura do hotel é boa, de resto. Tudo ruim! Péssimo! ##### Verified traveller Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Marcia dos Santos Pereira 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom Muito bom, para quem tem crianças é excelente, tem varias atividades no docorrer do dia dentro do hotel mesmo.. Só a praia que o mar é bem agitado lara criança, mas a praia coroa vermelha é bem calma sem ondas e fica proximo, da pra ir de uber ##### Marcia dos Santos Pereira Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Enio 2 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gostei do hotel, só tive problema com o colchão do quarto, pois pedi pra trocar 3 vezes e não foi trocado. ##### Enio Stayed 4 nights in Sep 2024 ### 4/10 Poor #### Thiale G 30 Sept 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### ERA INCRIVEL, ESTA HORRIVEL! Fui 2 anos seguidos ao Portal Beach, de primeiro me apaixonei. Uma estrutura incrivel, digna de resort, piscinas e quartos ravilhosos e limpos, cama gostosa.... Dito isso, esse ano, ja que não fui, decidir dar de presente a minha mãe que passaria por Porto Seguro, só não sabia q o presente ia ser vergonhoso. A unica coisa que ela gostou foi da banheira, nas palavras dela "pelo menos compensava as piscinas", pq ela não teve o prazer de usar as piscinas que estavam imundas, cheias de cloro, com sujeira acumulada no chão. 4 piscinas e nenhuma com o minimo de cuidado. Na primeira noite, alem da cama ser dura, era a junção de 2 camas de solteiro, muito mal feita, minha mãe acordou as 5h da manhã pois as camas se separaram e ela caiu no meio! Veja bem, minha mãe tem varios problemas nos ossos e coluna, o prejuizo que isso poderia ter causado não esta escrito! Eu sei que a junções de camas são comuns, acabei de retornar de uma viagem por 4 cidades do nordeste e passei por isso, mas em todos os hoteis que passei era algo muito bem feito e quase imperceptível. Outra questão foi a comida, peguei meia-pensão pra ela, cafe da manhã estava muito bom de acordo com ela, mas a janta deu dor de barriga nela no segundo dia e algumas pessoas relataram o mesmo. Tinham varias crianças apresentando mal estar tambem, mas nesse caso, muito provavelmente era pela questão da agua suja da piscina. Minha mãe é enfermeira aposentada, ja trabalhou com vigilancia e percebeu varios focos. Decepcionante!!!! ##### Thiale G Stayed 3 nights in Sep 2024 ### 6/10 Okay #### FELIPE A 11 Jun 2024 Liked: Cleanliness Disliked: Property conditions & facilities Boa mas quarto mais antigo. ##### FELIPE A Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Tailla 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incrível estadia maravilhosa café da manhã incrível, funcionários atenciosos. Perfeito ##### Tailla Stayed 1 night in May 2024 ### 6/10 Okay #### Janine 12 May 2024 #### Razoável, não ficaria novamente Localização boa, várias piscinas, porém muito sujas,entrei somente um dia,cercade 15min e sai com biquini verde( mandei e-mail para hotel e nao recebi retorno algum),banheiro com cheiro desagradavel. Cafe da manhã ok, vale a pena reservar meia pensão ( jantar bom). Check-in atrasou,tivemos que esperar para entrar na acomodação. Cama dura.Nosso voo foi cancelado devido calamidade pública no RS, solicitamos ligação para 0800 da cia aerea( nao recebe ligação de celular) e nos comunicaram que os telefones do hotel nao realizavam ligação???.. ##### Janine Stayed 7 nights in May 2024 ### 6/10 Okay #### Victor 18 Apr 2024 Disliked: Cleanliness, property conditions & facilities #### Comida, piscina e área Kids muito boas No geral café da manhã e as comidas são básicos mas são bons. Quarto grande. Estrutura de piscinas e área Kids são ótimas. Televisão muito pequena pro tamanho do quarto, fica muito longe da cama e estava fazendo ruídos. Todo dia no mesmo horário acaba a energia. A limpeza deixou um pouco a desejar e as camas não são tão confortáveis. ##### Victor Stayed 9 nights in Apr 2024 ### 10/10 Excellent #### DANILO 9 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ligar pra descansar Muito boa. Piscinas ótimas pra brincar com a criançada ##### DANILO Stayed 5 nights in Feb 2024 ### 6/10 Okay #### Carlos André 11 Dec 2023 Liked: Cleanliness, staff & service Disliked: Room comfort #### ESTADIA BEM MEDIANA PONTOS FORTES: Atendimento excelente. Chuveiro bom…ducha forte e com boa regulação de temperatura para todos os gostos. Localização boa…Praia na frente com bons restaurantes. PONTOS FRACOS: Cama e travesseiros duros, bem desconfortáveis. Piscina com limpeza a desejar: água turva, com sujeira no fundo e verde de algas. Barulho em horários inoportunos: karaokê e animação na piscina em horários de descanso no fim da tarde. Bem incômodo para quem vai buscando relaxar. Café da manhã com muita variedade de comida de baixa qualidade: melhor seria investir em menos diversidade e maior qualidade. ##### Carlos André Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Willian 29 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ótimo ##### Willian Stayed 5 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Hotels near Derby Arena](https://www.expedia.co.uk/Derby-Arena-Hotels.0-l553248635998085806-0.Travel-Guide-Filter-Hotels) > > [Hotels in Brentwood](https://www.expedia.co.uk/Brentwood-Los-Angeles-Hotels.0-n553248633938969621-0.Travel-Guide-Filter-Hotels) > > [The Elms Hotel and Spa](https://www.expedia.co.uk/Worcester-Hotels-The-Elms-Hotel-And-Spa.h7509514.Hotel-Information) > > [Ensana Thermal Margaret Island](https://www.expedia.co.uk/Budapest-Hotels-Ensana-Thermal-Margaret-Island.h9613.Hotel-Information) > > [All-Inclusive Hotels in Punta Cana](https://www.expedia.co.uk/Punta-Cana-Hotels-All-Inclusive-Hotel.0-0-d601906-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Villas Los Gigantes](https://www.expedia.co.uk/Los-Gigantes-Villas.d6144583-aaVillas.Travel-Guide-Accommodation) > > [Embarc Vancouver](https://www.expedia.co.uk/Vancouver-Hotels-Embarc-Vancouver.h692073.Hotel-Information) > > [All-Inclusive Hotels in Florence](https://www.expedia.co.uk/Florence-Hotels-All-Inclusive-Hotel.0-0-d1222-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Jumeirah Saadiyat Island Abu Dhabi](https://www.expedia.co.uk/Abu-Dhabi-Hotels-Jumeirah-At-Saadiyat-Island-Resort.h29143213.Hotel-Information) > > [Weston Hall](https://www.expedia.co.uk/Stafford-Hotels-Weston-Hall.h23527445.Hotel-Information) > > [Seven Seas Hotel Blue](https://www.expedia.co.uk/Side-Hotels-Seven-Seas-Hotel-Blue.h14709118.Hotel-Information) > > [5 Star Hotels in Mojacar](https://www.expedia.co.uk/5Star-Mojacar-Hotels.s50-0-d182349.Travel-Guide-Filter-Hotels) > > [Best Western Plus Angel Hotel](https://www.expedia.co.uk/Chippenham-Hotels-Best-Western-Plus-Angel-Hotel.h790207.Hotel-Information) ### Flights > [Flights from Cardiff (CWL) to Tramore (WAT)](https://www.expedia.co.uk/lp/flights/cwl/wat/cardiff-to-waterford) > > [Flights from New York (JFK) to Montego Bay (MBJ)](https://www.expedia.co.uk/lp/flights/jfk/mbj/new-york-to-montego-bay) > > [Flights from Lahore (LHE) to London (LHR)](https://www.expedia.co.uk/lp/flights/lhe/lhr/lahore-to-london) > > [Flights from Bishop's Stortford (STN) to Sant Josep de sa Talaia (IBZ)](https://www.expedia.co.uk/lp/flights/stn/ibz/london-to-ibiza) > > [Flights from London (LHR) to Delhi (DEL)](https://www.expedia.co.uk/lp/flights/lhr/del/london-to-delhi) ### Cars ### Activities ### Packages ### Holiday Rentals > [Barry Holiday Rentals](https://www.expedia.co.uk/Barry-Holiday-Rentals.d601592.Travel-Guide-HolidayRentals) > > [Lancaster Holiday Rentals](https://www.expedia.co.uk/Lancaster-Holiday-Rentals.d4673.Travel-Guide-HolidayRentals) ### General > [Visit Skipton](https://www.expedia.co.uk/Skipton.dx5687)