On a scale of 1 to 10, this is an 11–and I rarely give feedback like that. From the moment I walked in (after traveling for more 15 hours), Philippe and the rest of the staff were kind, helpful and VERY accommodating. How to get around Porto, the local metro, restaurant recommendations, tour contacts and requesting a taxi for a very early flight. Think about a 5 star full service hotel and you have that in a very quaint, comfortable beautiful hotel with PERSONALIZED service. I had no idea how needy I was until I stayed here—other hotels just never had/took the time to answer them so I was on my own. It was REALLY nice to have people offering to help and truly helping. So, let’s talk about the room—it’s Europe so all rooms are small but this one was so comfortable with lovely decor. The bathroom was meticulous and gorgeous. I had chosen a city view room which had a balcony with chairs. As for the breakfast—WOW. I took pictures for reviews because not only was the food delicious, but it was presented artistically—where I almost hated to take from their “display”. I would HIGHLY RECOMMEND Metier Boutique hotel. I would certainly stay there again.