Search Apartments in Pollington

"The place was good and the on site staff were helpful but the overall experience from Hotels.com was terrible and made the whole trip unpleasant. The accommodation don’t answer the phone and Hotel.com have appalling customer service and just don’t care what happens after they take your money, they openly admit that they have NO complaints procedure and that they do not abide by Data Protection law. "

"Property was ok but the kitchen was only equipped with the absolute minimum of very basic crockery, utensils etc."

"Great location - can easily walk to all the wonderful sites and restaurants of York - comfortable beds and all the facilities for a short stay in York"

"Enjoyed property"

"So they never sent key code and also the contact number isn't a real phone number..... "

"AVOID!!!!! No one nor any info available at check-in. Hosts supplied email address & mobile number weren’t in service/operational. Hotels.com agents, the hosts management company, Travelnest had the same issue, hence their vetting & monitoring processes are very questionable. Extremely distressing & frustrating experience. Wouldn’t wish the above ‘experience’ on anyone else, AVOID!!!"