Search Hotels by Hyatt Hotels in Plum Island from £126

"The staff were very rude"

"Checking in was quick and staff at the front desk were helpful, although they couldn't tell us what the included continental breakfast included. After check in I had to walk up 17 flights o stairs to my floor because the elevator wasn't working. Stood in the lobby (that was under construction) for an unexaggerated 15 minutes waiting for the elevator. The room itself was extremely clean and appeared to have been recently renovated. The shower had good water pressure even though the drain was backing up. The included breakfast was very underwhelming. It includes 4 items (a pre-made sandwich, fruit, drink, and yogurt) and tasted ok at best. The pre-made omelets were about the size of a piece of toast. Do not pick this place for its breakfast offerings. The location was about a 15 minute walk from times square but there is a subway stop right outside the hotel and parking about 3 minutes down the street. The hotel does have a luggage storage for when you check out and want to keep exploring for the day."

"Loved it "

"Room was great layout and amazing views. Comfortable beds. Good location. "

"Great location if you want to skip the city rush. Pretty close to main attractions using the subway. Highly recommend. "

"Highly recommended!! The room had the best view and the staff were super friendly!"

"Everything went nice and smoothly. No issues at all."

"Staff wasn’t knowledgeable about the parking. Parking was said to be $25 each time you exit the parking but when asked how to access parking because the garbage door was closed, I was told a parking attendant should be present in which this wasn’t true the entire weekend stay. So was forced to park in another garage that was luckily around the block. It was that or pay for street parking every two hours. The room was clean. The tv did not work so had to ask for someone to come fix. Also, the elevators are extremely slow and our room was on the 17th floor for a “view.” The slow elevators made the view not even worth it. At one point I had gotten on the elevators after getting breakfast on the 2nd floor and someone had pushed every button so it was an extremely long ride back up to my floor. Overall it was an average stay but I wouldn’t stay here again"

"Staff was great, hotel was great location"