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Overview of Hyatt Herald Square New York

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Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
View from Room

Hyatt Herald Square New York

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular Location5th Avenue1 min walk
    Popular LocationEmpire State Building5 min walk
    Popular LocationMacy's6 min walk
    AirportNew York, NY (LGA-LaGuardia)26 min drive

Choose dates to view prices

  • Room, 2 Queen Beds

    4.1/5 guest room rating

    Room amenities

    • 195 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 195 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds

    4/5 guest room rating

    Room amenities

    • 195 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Accessible (with Shower)

    3.8/5 guest room rating

    Room amenities

    • 195 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, City View

    4.2/5 guest room rating

    Room amenities

    • 195 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 195 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, City View

    4/5 guest room rating

    Room amenities

    • 195 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

New York

Located in New York's Midtown neighbourhood, Hyatt Herald Square New York is in the city centre and near a metro station. Empire State Building is a notable landmark, and travellers looking to shop may want to visit Macy's and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and ecotours.
Popular Location

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 5 min walk
  • Macy's - 6 min walk
  • Madison Square Garden - 10 min walk
  • Bryant Park - 11 min walk

Getting around

  • 28 St. Station (Broadway) - 4 min walk
  • New York W 32nd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • The Kunjip - 3 min walk
  • Bon Chon Chicken - 3 min walk
  • John Dory Oyster Bar - 3 min walk
  • Jongro BBQ - 3 min walk
  • New Wonjo - 3 min walk

About this property

Hyatt Herald Square New York

Beaux Arts New York hotel in Midtown, walk to Empire State Building
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. All 122 rooms feature thoughtful touches such as pillow menus and bathrobes, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and premium bedding are standard, as are Smart TVs with satellite channels.
Hyatt Herald Square New York offers 122 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (third-party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Valet parking on site (USD 75.00 per day)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 2 bars/lounges

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry cleaning service
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – October 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Dogs only
Up to 80 lbs/36 kg

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Hyatt Herald Square New York and receive a full refund?
Yes, Hyatt Herald Square New York offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Herald Square New York cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Herald Square New York?
As of 6 Mar 2021, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on 7 Mar 2021 start from £70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Herald Square New York pet-friendly?
Yes, Hyatt Herald Square New York allows dogs with a maximum weight of up to 36 kg per pet. There's a fee of USD 75 per pet, per stay.
How much is parking at Hyatt Herald Square New York?
Valet parking is available for USD 75.00 per day.
What time is check-in at Hyatt Herald Square New York?
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hyatt Herald Square New York?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Where is Hyatt Herald Square New York located?
Located in Midtown, this hotel is within a 10-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 1 mi (2 km). 28 St. Station (Broadway) and 34 St. Station (Herald Square) are within a 5-minute walk.
4.2
Very good
Rating 5 - Excellent. 448 out of 974 reviews
5 - Excellent 46%
Rating 4 - Good. 350 out of 974 reviews
4 - Good 36%
Rating 3 - Okay. 102 out of 974 reviews
3 - Okay 10%
Rating 2 - Poor. 43 out of 974 reviews
2 - Poor 4%
Rating 1 - Terrible. 31 out of 974 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quiet. Extremely clean. Walking distance to alot of shops.
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Beautiful rooftop with city views.
Stayed 1 night in Feb 2021

2/5 Poor

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities
Sad face IconDisliked: Property conditions & facilities
Hotel was very clean and staff were very friendly however the room was uncomfortably cold. Wouldn’t say freezing but despite putting it on max temp (78 deg) it was still chilly, making it difficult to sleep at night. Water temp was also inconsistent. I had no problem with the hot water at night but when my friend took a shower in the morning, the water was cold. This compounded by the fact we were cold staying in the room and coming in from the cold outdoors (February weather) made it an uncomfortable stay.
Stayed 1 night in Feb 2021

3/5 Okay

Business traveller
Happy face iconLiked: Staff & service, amenities
Room was missing a remote control and hotel keys were broken so anytime you needed to get back in the room, a hotel employee had to escort you to your room.
Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 1 night in Feb 2021

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