Playa Holidays from £846

I think hotel is pretty new in the area because construction in the rooms was new. It was safe comfortable walking distance close to shopping, restaurants tourist sites etc. Lobby is simple but has its own charm. They are renovating to add the bar and restaurant on the first floor. They eliminated the rooftop. There is no gym or pool. Great lobby area on each floor. Family and child friendly. Staff were super friendly helpful and exceptionally knowledgeable about the area. When you get dropped off your car cant stand there for long. I booked a queen bed with city view. Should be sky view because you can only see the sky and top of other buildings but there is great natural light that comes through large windows. One big plus was the temperature control in the room and the ac worked very well. Bedding was super comfortable and clean. Bathroom super clean spacious and great perks like loofah, personal kit with nail file qtips etc. Water pressure was great and warm water was readily available. Entire bathroom has marble wall tiles and floor to give it a luxiours touch. Also had an iron and blow dryer but no microwave. Refrigerator was tall and bigger than in other hotels worked perfectly and has mini freezer. Lights are modern and make the room cozy and welcoming. Floor tiles are a beautiful modern design and windows have blackout curtains. Quiet ambiance. Highly recommend this hotel. It was a taste of comfort, relaxation and peacefulness.

I thoroughly enjoyed my stay! The service was superb from the valet parking to the amazing mattress and shower! Would definitely stay again

The staff truly made this stay special for our family. From the moment we arrived, they were consistently attentive, friendly, and genuinely caring. Every interaction felt personal, and they were always quick to help with anything we needed. Traveling with family can come with its challenges, but their positive attitude and willingness to go the extra mile made everything feel easy and comfortable. Hector was our very first interaction, and he set the tone right away. He connected instantly with my wife through her Puerto Rican roots, while also making me feel just as welcomed and included. It created this perfect balance where she felt right at home and I felt like I was getting an authentic, fun introduction to the culture. He brought a great sense of humor and personality that left us with a few moments and phrases we’ll definitely be bringing home with us. They also gave us a perfect recommendation for a spot to eat in Old San Juan that ended up being one of our favorite experiences, and we loved being able to enjoy the steakhouse just a few floors above our room. Those little touches made a big difference. We’re very grateful for the experience they created for us and would absolutely stay again.

I already can't wait to go back! There were amazing staff there like Jessica and Zoey who make you feel so welcomed the minute you come in, this was an unforgettable experience for me and my family- so clean, modern, quiet, and unique setting. Perfect location!

Friendly, helpful staff, close to everything downtown