"Don't believe everything you read about this place. I read some of the reviews and was nervous,it's FAKE NEWS. What a place! Me and my partner were in Crete for a milestone birthday and everyone made it one to remember. Room=AMAZING, the view was unreal and the staff were awesome!VANESSA - Massive shout out! She made it exceptional. Pre and during trip stayed in contact. She essentially made the trip!! Being a milestone birthday, Vanessa helped make it amazing. Everything from the smallest details to the more expansive things, she nailed it, and some! She called me as soon as I got to the hotel to help with all other plans, she suggested a restaurant for us to go to in Chania and called them to reserve us a table.. and just like everything else she did or suggested.. it was top top bracket! Absolute gem, she is an asset to the hotel! The room was just beautiful. Cleaners were great, very nice lady who came and did a great job. The guy behind the bar, I have forgotten his name.. I had read about his famous Mojitos.. just like many of the other guests had said, they were brilliant. We had massages, short lady with dark hair, wow she was something else!! Don't get me wrong, if you wanted me to nit pick and find things that could be improved then I'd say heated pools and maybe a little bit of TLC on a few areas (spa area) but that can be said of anywhere. We had honeymoon suite, and it was one of the best trips I've ever had. I recommend to all! Vanessa and team, you are amazing…""Don't believe everything you read about this place. I read some of the reviews and was nervous,it's FAKE NEWS. What a place! Me and my partner were in Crete for a milestone birthday and everyone made it one to remember. Room=AMAZING, the view was unreal and the staff were awesome!VANESSA - Massive shout out! She made it exceptional. Pre and during trip stayed in contact. She essentially made the trip!! Being a milestone birthday, Vanessa helped make it amazing. Everything from the smallest details to the more expansive things, she nailed it, and some! She called me as soon as I got to the hotel to help with all other plans, she suggested a restaurant for us to go to in Chania and called them to reserve us a table.. and just like everything else she did or suggested.. it was top top bracket! Absolute gem, she is an asset to the hotel! The room was just beautiful. Cleaners were great, very nice lady who came and did a great job. The guy behind the bar, I have forgotten his name.. I had read about his famous Mojitos.. just like many of the other guests had said, they were brilliant. We had massages, short lady with dark hair, wow she was something else!! Don't get me wrong, if you wanted me to nit pick and find things that could be improved then I'd say heated pools and maybe a little bit of TLC on a few areas (spa area) but that can be said of anywhere. We had honeymoon suite, and it was one of the best trips I've ever had. I recommend to all! Vanessa and team, you are amazingWW…"
Reviewed on 22 Oct 2019
