Ratings based on 1,410 Verified Reviews

3.4 out of 5
71% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from ct

Posted 11-Dec-2016
Very friendly staff nice room loved the balcony and love how they have a local shuttle. Love the city but I wish they offered a little breakfast.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Dec-2016
洗面台からの水漏れがあったが,すぐに部屋を変えてくれて,対応も良かった.シャワーの流量や温度も適切だった.
3out of 5
Recommended
for Everyone
by A verified traveller

Good for a Sports weekend.

Posted 07-Dec-2016
The hotel was clean, staff was perfect, shuttler to downtown before and after the game is very good. Room was a little small but for sleeping, it is perfect. Beer store, restaurant are close. Nice restauraaant in the hotel for breakfast,
5out of 5
Recommended
for Everyone
by A verified traveller from Greensboro, United States of America

Outstanding help and staff

Posted 19-Nov-2016
We first entered our room and we noticed an hour into our stay the tv was not working. The picture was going out and we suddenly reported it to the desk staff and they came up to look at it and the staff member called on his phone and arranged to get us anthor room. I was very satisfied overall.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 17-Nov-2016
Pros: location, stress free environment
Hotel was centrally located for our visit to Chatham University and Heinz Field. Easy walk to the Pitt Campus area to have lunch and dinner. The check-in process was very easy and the hotel was very quiet, except for the outside noise during the overnight hours. Beds were comfortable and overall the room was very clean. Would definitely stay here again.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Good and close to CMU

Posted 16-Nov-2016
I wad there for a conference at CMU. It was 20mins walking. And there was Panera on the first floor. It was good.
5out of 5
Recommended
for Everyone
by A verified traveller

Good budget hotel near CMU

Posted 15-Nov-2016
Everything was good. Close to CMU. I was attending a conference there.
4out of 5
Recommended
for Everyone
by A verified traveller from TRENTON, NJ

GREAT STAFF AND FAST CHECKING!

Posted 14-Nov-2016
Pros: STAFF WAS PLEASANT!
Location: NEAR BY TO THE HEART OF STEELERS COUNTRY
FRIENDLY STAFF AND EFFICIENT! GREAT LOCATION FOR STEELERS FAN!
4out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 13-Nov-2016
Hotel was clean and very nice and close to the university which was great
1out of 5
by A verified traveller from US

Forced to find better hotel close to UPMC

Posted 12-Nov-2016
Location: Quality Inn - University Center has a Panera Bread downstairs, which was always very convenient. The hotel is the closest to the UPMC hospitals.
1. Sliding glass door to balcony had two of three broken locks. The outside was kept out only by a flimsy metal bar that anyone could've bent or broken. Cold air and noise rolled into the room all night. 2. My bed was on the floor due to a broken leg. 3. TV Remote did not have a back or work at all. 4. Bathroom sink was clogged; slow to drain water. 5. Hotel neighbors were smoking in their room(s), causing the hallway and my room to smell horribly of cigarette smoke. 6. Refrigerator door seal was broken. 7. Tissue box in bathroom was empty. 8. Woke up the next morning to find fleas in roommate's bed. Quality Inn Manager's solution was to offer points for a free stay. Yeah, no.