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Reviews of Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

4 out of 5
Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton
3171 Parkway, Pigeon Forge, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews" "
Rating 8 - Good. 204 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grecia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance to restaurants and stores. A lot of attractions close by as well. Staff was friendly and the 2 bedroom suite was nice. Would stay here again.
Stayed 1 night in Apr 2024
Response from Teresa on 18 Apr 2024
Hi Grecia,Thank you for leaving an excellent review of your recent stay with us. We value and appreciate your feedback, we hope that you will stay again with us in any future travels to the Pigeon Forge area. Thank you Teresa

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Teresa on 18 Apr 2024
Hi Mark, Thank you for leaving an excellent review of your recent stay with us. We value and appreciate your feedback. We hope that you will stay again with us in any future travels to the Pigeon Forge area. Thank you Teresa

8/10 Good

Isaac

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Teresa on 7 Apr 2024
Hi Issac,Thank you for leaving a review of your stay with us. We appreciate your feedback and hope that you will stay again with us when you are in the Pigeon Forge area. Thank you, Teresa

8/10 Good

Candace

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Teresa on 1 Apr 2024
Hi Candace, Thank you for leaving a review of your recent stay at Black Fox Lodge. We hope that you will choose to stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Construction across the creek only distraction.
Stayed 2 nights in Mar 2024
Response from Teresa on 25 Mar 2024
Hi William, Thank you for leaving a review of your recent stay at Black Fox Lodge. We hope that you will stay with us again in any future travels to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the beautiful river view, very close to everything. Breakfast was yummy! Liked the spacious rooms
Stayed 2 nights in Mar 2024
Response from Thank you, Teresa on 11 Mar 2024
Hi Susan, Thank you for leaving an excellent review of your most recent stay at Black Fox Lodge. We hope that you will choose to stay with us again in any future travels to the Pigeon Forge area.

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the lobby area, gas fireplace was great and we had the best Bloody Mary's at the bar..
Stayed 1 night in Mar 2024
Response from Teresa on 3 Mar 2024
Hi Mark, Thank you for leaving a review of your stay with us. We hope that you will choose to stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

8/10 Good

Andre

Stayed 4 nights in Feb 2024
Response from Teresa on 22 Mar 2024
Hi Andre, Thank you for your recent survey. We appreciate your business and feedback. We hope that you will choose to stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

8/10 Good

Nathaniel

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Teresa on 14 Feb 2024
Hi Nathaniel,Thank you for leaving an excellent review of your recent stay at Black Fox Lodge. We hope that you will stay again in any future travels to the Pigeon Forge area. Teresa

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place looked new and nicely designed/built. Restaurant was good and convenient.
Stayed 1 night in Feb 2024
Response from Teresa on 14 Feb 2024
Hi Stephen,Thank you for leaving an excellent review of your recent stay at Black Fox Lodge. We hope that you will stay again in any future travels to the Pigeon Forge area. Teresa

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A weekend getaway at Black Fox Lodge was exceptional. The lodge was clean. Room was spacious and the view from the balcony was beautiful overlooking the river.
Stayed 2 nights in Feb 2024
Response from Teresa on 5 Feb 2024
Hi Theresa,Thank you for leaving an excellent review of your most recent stay with us.We hope you will choose to stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

TRACEY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was very friendly. I will stay there again.
Stayed 1 night in Jan 2024
Response from Thank you. Teresa on 31 Jan 2024
Hi Tracey, Thank you for leaving an excellent review, we appreciate it. We hope that you would stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Teresa on 26 Jan 2024
Hi John,Thank you for leaving a review of your most recent stay. We hope that you will stay with us again in any future travels to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Christel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Thank you. Teresa on 16 Jan 2024
Hi Christel,Thank you for leaving an excellent review of your recent stay with us. We hope that you would choose to stay with us again in any future travels to the Pigeon Forge area.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
This place has definitely went down hill since our stay here two years ago. We had a few maintenance issues in our room that were remedied, but needed many prompts. The rooms looked very, very worn. We also were surprised that after cutting a finger, we asked for a bandaid at the front desk and was told they didn't have any, and directed to a drugstore down the street.
Stayed 3 nights in Dec 2023
Response from Teresa on 10 Jan 2024
Thank you for leaving a review or your most recent stay at Black Fox Lodge.We are always looking for ways to improve and appreciate the feedback from our guests. We hope that you will choose to stay again if you are ever in the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Black Fox Lodge was great! The hotel is beautiful and comfortable. The room was nice and super convenient to so many Pigeon Forge attractions. We will be back to this property!
Stayed 2 nights in Jan 2024
Response from Teresa on 8 Jan 2024
Hi Katherine,Thank you for leaving a review of your recent stay with us at Black Fox Lodge. We hope that you would stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

JUSTIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great new years weekend staying here. Took the riverwalk to the Island for New Years Eve! Had a blast! Definitely will come back!
Stayed 4 nights in Dec 2023
Response from Teresa on 8 Jan 2024
Hi Justin,Thank you for leaving a review of your recent stay with us at Black Fox Lodge. We hope that you would stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few days in Tenn.
Besides a slow draining sink, all was very good….clean and friendly. Close to what we wanted.
Stayed 3 nights in Jan 2024
Response from Teresa on 8 Jan 2024
Hi Russell, Thank you for leaving a review of your recent stay with us at Black Fox Lodge. We hope that you would stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

4/10 Poor

Jeff

Stayed 1 night in Jan 2024
Response from Teresa on 31 Jan 2024
Hi Jeff, Thank you for your review, we appreciate it. We hope that you would stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Charles, hobart

Stayed 4 nights in Jan 2024
Response from Teresa on 26 Jan 2024
Hi Charles,Thank you for leaving an excellent review of your most recent stay. We hope that you will stay with us again in any future travels to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Deysi

Travelled with family
Stayed 4 nights in Dec 2023
Response from Teresa on 3 Jan 2024
Hi Deysi,Thank you for your excellent review of your most recent stay. I hope that you will stay again in any future travels to the Pigeon Forge area. Thank you,Teresa

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 2 nights in Dec 2023
Response from Teresa on 3 Jan 2024
Hi Angela,Thank you for your excellent review of your most recent stay. I hope that you will stay again in any future travels to the Pigeon Forge area. Thank you,Teresa

10/10 Excellent

Brandon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again.
Stayed 3 nights in Dec 2023
Response from Teresa on 3 Jan 2024
Hi Brandon,Thank you for your excellent review of your most recent stay. I am glad to hear that you will stay again in any future travels to the Pigeon Forge area. Thank you,Teresa

10/10 Excellent

Jon and Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ice machines .
Stayed 3 nights in Dec 2023
Response from Teresa on 3 Jan 2024
Hi Jon and Amy,Thank you for your excellent review of your most recent stay. I hope that you will stay again in any future travels to the Pigeon Forge area. Thank you,Teresa

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2023
Response from Jocelyne on 1 Jan 2024
Thank you for taking the time to leave us a review! We are so happy to hear that you had a great stay here with us at The Black Fox Lodge! We look forward to seeing you all again!

10/10 Excellent

Claudia

Stayed 4 nights in Dec 2023
Response from Thank you. Teresa on 31 Jan 2024
Hi Claudia, Thank you for leaving an excellent review of your stay at Black Fox Lodge. We hope that you would stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Lesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely river walk
Stayed 1 night in Dec 2023
Response from Teresa on 28 Dec 2023
Hi Lesa, Thank you for leaving a review of your recent stay at Black Fox Lodge. We hope that you will stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

4/10 Poor

Tina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Breakfast too expensive, bathroom shower out of body soap, front counter not too friendly, Great location, good cookies.
Stayed 1 night in Dec 2023
Response from Teresa on 26 Dec 2023
Hi Tina, Thank you for leaving a review of your recent stay at Black Fox Lodge. We hope that you will choose to stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to amenities. Very clean and attentive staff. My room didn’t have a hairdryer, but the front desk was able to remedy that. I was surprised to find that the breakfast was not complementary, but it was very good.
Stayed 3 nights in Dec 2023
Response from Teresa on 26 Dec 2023
Hi Allison, Thank you for leaving a review of your recent stay at Black Fox Lodge. We hope that you will choose to stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going thru town
Great place to stay good location friendly staff very clean
Stayed 1 night in Dec 2023
Response from Teresa on 26 Dec 2023
Hi Thomas, Thank you for leaving a review of your recent stay at Black Fox Lodge. We hope that you will choose to stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

8/10 Good

lita

Travelled with family and small children
Liked: Amenities
Great place
Stayed 1 night in Dec 2023
Response from Teresa on 26 Dec 2023
Hi Lita, Thank you for leaving a review of your recent stay at Black Fox Lodge. We hope that you will choose to stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

6/10 Okay

CATHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Teresa on 26 Dec 2023
Hi Cathy, Thank you for leaving a review of your ,most recent stay. We hope that you will choose to stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Teresa on 18 Dec 2023
Hi Jeff, Thank you for leaving an excellent review of your stay at Black Fox Lodge. We hope that you would visit us again in any future travels to the Pigeon Forge area. Thank you, Teresa

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heating unit made a noise all night long.
Stayed 1 night in Dec 2023
Response from Teresa on 12 Dec 2023
Hi Marsha, Thank you for leaving a review of your stay at Black Fox Lodge. We hope that you will choose to stay with us again in any future travels to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

steve

Response from Teresa on 14 Feb 2024
Hi Steve, Thank you for leaving an excellent review of your recent stay at Black Fox Lodge. We hope that you will stay again in any future travels to the Pigeon Forge area. Teresa

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Thank you. Teresa on 7 Dec 2023
Hi Angela, Thank you for leaving an excellent review of your recent stay at Black Fox Lodge.We hope that you will choose to stay again in any future travels to the Pigeon Forge area. Thank you,

10/10 Excellent

Jay

Liked: Cleanliness, amenities
Nice place would stop back
Stayed 1 night in Dec 2023
Response from Teresa on 5 Dec 2023
Hi Jay,Thank you for leaving an excellent review of your most recent stay at Black Fox Lodge. We hope that you will stay again in any future travels to the Pigeon Forge area.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving family trip
Great staff, great location, breakfast was good , beds are comfy. Great Hotel will return for sure
Stayed 3 nights in Nov 2023
Response from Teresa on 4 Dec 2023
Hi Michael, thank you for leaving an excellent review of your most recent stay at Black Fox Lodge. We hope that you will choose to stay again in any future travels to the Pigeon forge area. Thank you, Teresa

8/10 Good

Dannier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, but IMO the breakfast should be included, given the cost.
Stayed 4 nights in Nov 2023
Response from Teresa on 28 Nov 2023
Hi Dannier, Thank you for leaving a review of your most recent stay with Black Fox Lodge. We hope that you will choose to stay again in any future travels to the Pigeon Forge area.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our toilet ran. It did not get cool enough in the room.
Stayed 2 nights in Nov 2023
Response from Teresa on 27 Nov 2023
Hi Laura, Thank you for leaving a review of your most recent stay. We hope that you will choose to stay with us again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Teresa on 27 Nov 2023
Hi Michael,Thank you for leaving an excellent review of your most recent stay at Black Fox Lodge. We hope that you will choose to stay again in any future travels to the Pigeon Forge area. Thank you,

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Breakfast is decent.
Stayed 1 night in Nov 2023
Response from Teresa on 21 Nov 2023
Hi Anthony, Thank you for leaving a review of your recent stay with Black Fox Lodge. We hope that you will stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Teresa on 21 Nov 2023
Hi Kim,Thank you for leaving an excellent review of your stay. We hope that you will come and stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

TRINA

Stayed 3 nights in Nov 2023
Response from Teresa on 10 Dec 2023
Hi Trina, Thak you for leaving a review of your recent stay with us at Black Fox Lodge. We hope that you will choose to stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Nov 2023
Response from Teresa on 12 Nov 2023
Hi Joshua, Thank you for leaving a review of your stay at Black Fox Lodge. We hope you will choose to stay again in any future visits to the Pigeon Forge area. Thank you, Teresa

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Comfy beds.. clean, quiet.. good all around.
Stayed 1 night in Nov 2023
Response from Teresa on 5 Nov 2023
Hi Jennifer, Thank you for leaving an excellent review of your stay at Black Fox Lodge. We hope you will choose to stay again in any future travels to the Pigeon Forge area.

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not so pleased
Hope not stay, had to pay for breakfast
Stayed 5 nights in Oct 2023
Response from Teresa on 17 Oct 2023
Hi Gary, Thank you for leaving a review of your stay at Black Fox Lodge. We hope you will choose to stay again in any future travels to the Pigeon Forge area. Thank you,

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating! I wish there were a few nore handicap parking spaces.
Stayed 1 night in Oct 2023
Response from Teresa on 17 Oct 2023
Hi Misty, Thank you for leaving an excellent review of your recent stay at Black fox Lodge. We hope you will choose to stay again in any future travels to the Pigeon Forge area. Thank you, Teresa

6/10 Okay

Jason

Travelled with family
Liked: Property conditions & facilities
The pool area was perfect for relaxing and great size for the kids. The food was average and morning buffet was not worth the price. Additionally made to order breakfast was slow (20 min.) and incorrectly made. Queen beds were full size beds, disappointing.
Stayed 3 nights in Sep 2023
Response from Teresa on 24 Sept 2023
Hi Jason, Thank you for leaving a review of your most recent stay. We always appreciate feedback from our guests and ways for us to improve. Thank you, Teresa

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Teresa on 19 Sept 2023
Hi Mike, Thank you for leaving an excellent review of your stay at Black Fox Lodge. We hope you will stay again in any future travels to the Pigeon Forge area. Thank you, Teresa