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Best Western Plaza Inn

2.5 star property
Travelers splash in multiple pools at this Pigeon Forge retreat, then soak tired muscles in spa tubs after exploring nearby attractions

Choose dates to view prices

Best Western Plaza Inn, near Dolly Parton's Stampede Dinner Attraction, offers a complimentary breakfast buffet. Guests can use the 24-hour business center or relax in two spa tubs and indoor/outdoor pools with sun loungers. Visitors love the welcoming staff and pool areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is £75
includes taxes & fees
25 May - 26 May
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About this property

Best Western Plaza Inn

  • Hotel near Dolly Parton's Stampede Dinner Attraction
  • You can look forward to a free breakfast buffet, laundry facilities and a 24-hour business centre at Best Western Plaza Inn. For some rest and relaxation, visit the 2 hot tubs. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • 2 outdoor pools and an indoor pool, along with sunloungers
    • Free self-parking
    • A lift, smoke-free property and a front desk safe
    • A 24-hour front desk and a vending machine
    • Guest reviews give top marks for the pool, helpful staff and location
  • Room features
  • All 201 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch LED TVs with premium channels
    • Microwaves, coffee/tea makers and daily housekeeping

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Exterior
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8.4 out of 10, Very good, 1,550 reviews
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includes taxes & fees
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Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plaza Inn have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Best Western Plaza Inn?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plaza Inn on 25 May 2026 start from £75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plaza Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plaza Inn?

Self-parking is free at this property.

What time is check-in at Best Western Plaza Inn?

Check-in begins at 4:00 PM.

What time is check-out at Best Western Plaza Inn?

Checkout is at 11 AM.

Where is Best Western Plaza Inn located?

Situated in Pigeon Forge, this hotel is steps from Dolly Parton's Stampede Dinner Attraction and within 3 mi (5 km) of LeConte Center at Pigeon Forge and Island at Pigeon Forge. Gatlinburg Municipal Golf Course and Old Mill are also within 1 mile (2 km).

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1527 out of 2489 reviews
Rating 8 - Good. 627 out of 2489 reviews
Rating 6 - Okay. 224 out of 2489 reviews
Rating 4 - Poor. 63 out of 2489 reviews
Rating 2 - Terrible. 48 out of 2489 reviews

Reviews

Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay the room was clean and bed was comfortable , staff was excellent. We will stay here again!
Stayed 1 night in May 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms decent breakfast. Awesome clean pool
Stayed 1 night in May 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in May 2026
Verified

10/10 Excellent

glena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff ,clean. I would recommend to family and friends
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Staff were very nice and helpful. Property was very well kept daily including all pools and hot tubs. Would definitely stay there again.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, loved the outdoor and indoor pool and hot tubs.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, smelled clean, was clean, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness
The room size and cleanliness was great.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't make it to breakfast but the room was clean d and pools were very nice. Will definitely be staying again.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room multiple pools good family place, breakfast was good
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool was great. Nice location. Breakfast is alright ! Would recommend to stay a few days.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, beds were comfortable , the room seems to have been updated as much as possible since is an older hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Hotel layout was well explained at check in and great to have multiple pools.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Marita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good breakfast clean
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and I a good location for us. Our room was clean and fresh smelling and I really liked the special touches the room attendant put on it.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and area was clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful! Someone hit my vehicle while in the parking lot and they were very helpful with getting me with information.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kristen

Room was amazing comfy and quite
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Soumadatya

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was really nice
Stayed 2 nights in Mar 2026
Verified

8/10 Good

shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice pools
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental Breakfast was good! Pools had adequate seating and clean towels for swimming. A very clean place to stay.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Room was clean, breakfast was great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. The shower was the best I have ever had! The location was amazing. The amenities were wonderful
Stayed 2 nights in Mar 2026