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"Not really"

"We arrived by bus and were able to leave our case with Reception until the booking in time. The people we dealt with were very quick to deal with our requests, such as exchanging the sparkling water in the room for still water, and replenishing the fridge on the second day."

"Within walking distance of beautiful town centre."

"Plenty of areas inside and out for our little dog to spend time with us. Location is excellent and only a short drive from the Mynd. We ate in the bar one evening and that was friendly, relaxed and atmospheric."

"If you can, avoid room 011 (ground floor), not sure what is above but footsteps came through the ceiling late at night and again early morning which woke me. Told reception on leaving but just got a “sorry about that”. Some staff nice and friendly. Public areas OK but a bit tired in places. Free parking and a service station in walking distance. Overall did the job but not cheap. "

"You have to pay £10 per person per day to use any of the pool facilities (this was not clear until after check in) You also have to pay £10 to park per day (again not clear until checked in) The lady covering reception upon my arrival was quite abrupt "

"The hotel was clean with fresh clean bedsheets everyday. Lovely pool, but no cubicles in the men's changing room. Great food in the restaurants. Lots of things to do in the local area. Staff were really friendly and welcoming. "

"Very clean room .Staff are lovely and always super helpful tv has lots of channels rooms are warm "

"Very bad experience: - Major building works blocking the main entrance - Paint and carpet work on my floor - Strong paint fumes affecting my asthma - Spa/Jacuzzi closed without prior notice and dust everywhere - Lift access not working properly - Accessibility barriers despite my visual impairment being noted on the booking - Very rude, unhelpful and unsympathetic reception staff"