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Reviews of Hôtel Rocade

2 out of 5
Hôtel Rocade
18 Impasse Lavoisier Zone Industrielle, Pamiers

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 117 reviews" "
Rating 8 - Good. 54 out of 117 reviews" "
Rating 6 - Okay. 23 out of 117 reviews" "
Rating 4 - Poor. 8 out of 117 reviews" "
Rating 2 - Terrible. 10 out of 117 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with partner
We booked this hotel because it said it had a Restaurant and we had been travelling all day from the UK bulb when we got here it was closed we were very hungry and very disappointed, the room was ok and was being modernised but parts were unfinished such as the Toilet door frame had not been sanded down where it had been filled which meant if was rough to touch, the new frame had also not been painted, their was no Tea and Coffee facilities which is usually standard in most hotels, in the pictures online it said breakfast and showed a Cup above this picture which led us to believe Tea and coffee would be included in the rooms, it was not, we could not leave the hotel as it was late and did not know the area to go and find any food or Hot drinks, the push the sink plug to lock and open it but this was hard to da and kept letting all the water out if tgd dunk again disappointing, also in the main Pucture it shows the Hotel all lite up at night as if it’s open it was not like this ege. We arrived it looked Deserted
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness
The only comfort to have was that the bed was comfortable and spacious. There was no soap bar by sink no shower curtain no hands free shower only tub. The partition Wall between the rooms was to thin and excessive noise was very disturbing
Stayed 1 night in Mar 2019

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
This experience has left me and my family distraught. We were going to our daughter's wedding and had booked the hotel months before on hotel.com paid up front was given receipt and as far as we were concerned everything was booked. When we arrived we were basically told to go away as our rooms had been given away because we did not pay enough. Even though I had the confirmation of the booking and price we paid they were adamant that we could not stay. As you can imagine we turned up the day before our daughter's wedding expecting rooms of a decent hotel, well this did not happen. The receptionist did get on the phone and advised she had booked us into another hotel. This hotel was in the middle of an industrial estate miles from anywhere and the rooms were so small it was hard to change and my husband suffers with clostraphobia it was more like a very poor motel. Will not be going back to France the people were rude and unhelpful in the shops and restaurants. What should have been a wonderful event was married, and when speaking to some of the guests found they also were experiencing the same as ourselves. If this is what happens when booking with hotel.com I will not be using them again and anyone that asks for a recommendation I will not be praying hotels.com or the hotel Ricard.
Stayed 3 nights in Jun 2018

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Really nice hotel, great dinner and nice choices for breakfast. My only complaint was I thought the bed was a little too hard for me.
Stayed 1 night in Sep 2017

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Georgia

Stayed 1 night in Oct 2023

8/10 Good

Lydie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je suis une habituée de cette hôtel pour son calme les belle chambre la commodité de se gare
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

erika

Travelled with family
Disliked: Cleanliness, staff & service
Accueille
Person a l'accueil a 13h45 , la Personnes derrière le numéros affichés désagréable et se sont tromper sur le nombres de lits et mêmes pas s'excuser. Personne a l'accueil parles difficilement le français et préfèrent jouer sur son téléphone.
Stayed 1 night in Sep 2023

2/10 Terrible

Sylvie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous sommes arrivés pour quelles jours dans cette hôtel la porte de la chambre ne fermer pas le sol avait des cheveux chambre très vétuste nous avons été voir le responsable il nous a donner une autre chambre ou là point de vue propreté cela laisser à désirer pas eau chaude dans la chambre pendant 2 jours l hôtel n est pas du tout accueillant nous avons pas pu aller à la piscine aucune hygiène je déconseille vivement cette hôtel passer votre chemin
Stayed 4 nights in Aug 2023

8/10 Good

Jean-Luc

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil agréable . Chambres familiales spacieuses et confortables . Un repas pris sur place copieux et de bonne qualité.
Stayed 2 nights in Aug 2023

10/10 Excellent

Vicentica

Stayed 1 night in Aug 2023

6/10 Okay

Clémentine

Stayed 1 night in Jul 2023

6/10 Okay

vouis

Stayed 2 nights in Jun 2023

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
cadre sympa, au calme.

4/10 Poor

Vincent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2023

8/10 Good

christophe

Stayed 1 night in Mar 2023

8/10 Good

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil OK repos et petit déjeuner top 🙂
Stayed 1 night in Feb 2023

8/10 Good

Jean luc

Stayed 1 night in Jan 2023

10/10 Excellent

jean marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Samuel

Stayed 1 night in Sep 2022

10/10 Excellent

Wilfrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambres très bien refaite, beaucoup de goûts et higteck. Petit déjeuner copieux. Je recommande pour une nuit ou plus.
Stayed 1 night in Jul 2022

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel parfaitement conforme à la description et très correct compte tenu du tarif. Proche de la route, mais l’isolation phonique est correcte.
Stayed 1 night in Apr 2022

8/10 Good

Bruno

Stayed 1 night in Apr 2022

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

POTTIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Bruno

Liked: Cleanliness, staff & service, room comfort
Bon séjour à prix serré
Très bon accueil et mise à dispo d'une prise 220v pour mon VE : top :) rapport qualité prix très correct
Stayed 1 night in Feb 2022

10/10 Excellent

jean marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Anne-Laure

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

olivier

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Sci

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service
Hôtel convenable avec des prestations moyennes
Stayed 3 nights in Sep 2021

10/10 Excellent

Daubrey-Marx

Travelled with group
Liked: Cleanliness, staff & service
Routier
Hôtel de routier
Stayed 1 night in Aug 2021

10/10 Excellent

Gaëlle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Très bon séjour. Personnel très sympa, les chambres sont spacieuses, propres et confortable et l'hôyel très bien insonorisé.
Stayed 2 nights in Jul 2021

8/10 Good

simone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Accueil agréable, mais chambre limite en finition et propreté
Stayed 1 night in May 2021

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Stéphanie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Restauration sur place
Prarique, simple, avec retauration sur place. J'ai apprecié la spécialité au menu.
Stayed 1 night in Feb 2021

6/10 Okay

Martine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Accueil chaleureux mais chambre très bruyante et lumière bleu ce qui donne la lecture impossible Pourquoi ces spots de avec une lumière bleu ?
Stayed 1 night in Feb 2021

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Corinne

Liked: Cleanliness, staff & service, room comfort
Bonjour, Bon séjour, belle chambre mis à part le lavabo un peu bancal ( attention pour la suite risque de tomber) Sinon, je recommande.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable
Stayed 1 night in Dec 2020

10/10 Excellent

cedric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
correct
hôtel superbe, manque de conversation avec le réceptionniste, dommage trop de moustique dans la chambre, on a pas moins de 20 piqûres de moustiques chacun a chaque nuits (décevant)
Stayed 3 nights in Sep 2020

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix
Accueil agreable, bon rapport qualite prix, bonne restauration sur place
Stayed 1 night in Aug 2020

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rien à redire.Accueil parfait. Hotel bien entretenue.
Stayed 1 night in Jun 2020

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness
Séjour correct mais très insatisfait du fait que l hotel ait débité ma carte qui ne devait servir qu'à la réservation des chambres et que le paiement été prévu sur place à l hotel. Cela a rendu très complexe la situation car la 2eme chambre ne devait pas être réglé par mon entreprise mais celle de mon collègue. Nous devons trouver une solution pour recréditer le montant d une des 2 chambres. L'hôtel rejette la faute sur Hotel.com mais je ne sais pas à qui elle incombe? Cela fait la deuxième fois que cela arrive et commence à me dissuader de passer par Hotel.com!
Stayed 1 night in Mar 2020