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SOWELL HÔTELS Les Chevaliers

Photo gallery for SOWELL HÔTELS Les Chevaliers

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Balcony
Balcony
In-room safe, free cots/infant beds, free WiFi, bed sheets
In-room safe, free cots/infant beds, free WiFi, bed sheets

Overview of SOWELL HÔTELS Les Chevaliers

SOWELL HÔTELS Les Chevaliers

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
2 Rue des Calquières, Carcassonne, 11000

Explore the area

  • Popular LocationNarbonnaise Gate12 min walk
  • Popular LocationAude Gate13 min walk
  • Popular LocationChateau Comtal13 min walk
  • AirportCarcassonne (CCF-Pays Cathare)6 min drive

Choose dates to view prices

About this area

Carcassonne

SOWELL HÔTELS Les Chevaliers is located in Carcassonne. St. Vincent Church and Carcassonne Medieval City are local landmarks, and some of the area's activities can be experienced at Tennis Asptt Carcassonne and Carcassonne Golf. Basilica of Saint-Nazaire and Écluse d'Herminis are also worth visiting.

What's nearby

  • Pont-Neuf de Carcassonne - 3 min walk
  • Place Carnot - 7 min walk
  • Narbonnaise Gate - 12 min walk
  • Aude Gate - 13 min walk
  • Chateau Comtal - 13 min walk

Getting around

  • Carcassonne Station - 12 min walk
  • Carcassonne (CCF-Pays Cathare) - 6 min drive

Restaurants

  • Le Troubadour — 1 min walk
  • Le blé noir - 5 min walk
  • FloridaBlanca - 5 min walk
  • Patisserie Kristin's - 5 min walk
  • La Divine Comédie - 6 min walk

About this property

SOWELL HÔTELS Les Chevaliers

4-star hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk and a garden are on-site. All 90 rooms offer free WiFi, coffee makers and flat-screen TVs with satellite channels. Hairdryers, safes and phones are among the other amenities that guests will find.
SOWELL HÔTELS Les Chevaliers offers 90 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Carcassonne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 15.00 per person
  • 1 restaurant
  • 1 bar/lounge

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.
  • Administrative fee: EUR 0.42 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Soleil Vacances Hotel Chevaliers Carcassonne
Soleil Vacances Hotel Chevaliers
Soleil Vacances Chevaliers Carcassonne
Soleil Vacances Chevaliers
Sowell Hotels Les Chevaliers
Hôtel les Chevaliers by Sowell
SOWELL HÔTELS Les Chevaliers Hotel
Soleil Vacances Hotel les Chevaliers
SOWELL HÔTELS Les Chevaliers Carcassonne
SOWELL HÔTELS Les Chevaliers Hotel Carcassonne

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 151 out of 306 reviews
5 - Excellent 49%
Rating 4 - Good. 116 out of 306 reviews
4 - Good 38%
Rating 3 - Okay. 21 out of 306 reviews
3 - Okay 7%
Rating 2 - Poor. 14 out of 306 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 306 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was super nice. We had to stay an extra evening due to car trouble and he took care of us right away.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, clean and comfortable. Would recommend.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice location - Hotel 8/10 for us.
On the whole it was okay as we were only booked one night. Great views of the castle from the resturant (a tad pricey) over the course of the evening. Food was well presented and tasty but you would think it's hard to get steak and chips wrong. The room was fine apart from an interesting carpet selection, an out of place toilet door handle with no locking mechanism and a hand held shower head that fired off water in all directions. Bedding was clean but the mattress was way to soft for whats considered normal to us... the pillow ended up encompassing my ears which was both good and bad. Didn't hear a thing all night but woke up with a sore neck. Staff service was nice, polite and friendly although Im still awaiting my invoice for the stay, nearly a week later... parking was nerve racking... nothing available onsite (never saw a designated hotel carkpark) so went to a public carpark within close proximity. Well lit and secure (presumabley) as our car still full of gear, was fine overnight. It's locked at 20.00pm and cost €7 overnight which was fine for me. However a really narrow decending entrance to the garage and even narrower 90° turn at the bottom. We have BMW520 so not a small car, and it was touch and go not messing up my wheel rims on the raised curb stones. Just made it, but a wider car has issues as evidenced by black rubber colouring said curb stones. Bit dodgy at night in the park adjacent to the hotel with young adolescents milling about but had no issues.No pool
Stayed 1 night in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel shame about check in.
Check in at 4pm is too late and causes queus at the check in desk. This is the first hotel ever with a check in this late and if you reuire a 2pm check in then its another 40 euro! Room had a famtastic view on the castle and Breakfast was good.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
its about getting use to the expectation of each country rating. For 4 Star hotel, im expecting car parking, a small fridge or a kettle in the room but do not have it in there. The location is good with nice view in the restuarants. the food is good. Overall still not too bad. the service is great too.
Stayed 2 nights in Aug 2021