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Reviews of Dinah's Garden Hotel

3.5 out of 5
Dinah's Garden Hotel
4261 El Camino Real, Palo Alto, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 849 out of 1003 reviews" "
Rating 8 - Good. 113 out of 1003 reviews" "
Rating 6 - Okay. 29 out of 1003 reviews" "
Rating 4 - Poor. 9 out of 1003 reviews" "
Rating 2 - Terrible. 3 out of 1003 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with beautiful ponds and flowers. We had a king lagoon view room. The room was spacious and clean. The large sliding door window over the lagoon was amazing. This is my second stay here and I will stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Robin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great serenity grounds, clean rooms, comfortable beds.
Stayed 1 night in Apr 2024

4/10 Poor

Elianna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn, Flat Rock

Liked: Cleanliness, amenities, property conditions & facilities
Nice facilities in a lovely garden setting. Very good breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

PAULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Garden with fountains & Koi Pond with ducks and fish. Exceptional restaurant by pool. What I did not like was so many dogs with owners, at poolside restaurant. During meal, dogs would bark at guests or other dogs. Exceptional Staff. Spacious quiet room with good AC. Look forward to returning to this destination and restaurant. Hope there are fewer pets or a change to NO PETS IN DINING AREA
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool vintage gem of a hotel. Very peaceful with ponds and lush greenery. Our suite was fantastic, parking was free and easy as well. We enjoyed poolside breakfast which was fantastic and then some of their famous dinner. All the staff were super friendly and professional. We stayed two nights while shopping and attending a sports event at Stanford. Highly recommended
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Dinah’s Garden Hotel!!! Beautiful artful clean comfortable room, bed and couch. We were entertained by the cutest ducks in a beautiful pond surrounded by Asian gardens right outside our patio door. I wanted to move in and never leave.
Stayed 1 night in Feb 2024

10/10 Excellent

Kunli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good services.
Stayed 1 night in Mar 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

St. Julien

Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Dinah's many times and have always had a wonderful experience, especially with the friendly and professional staff. the rooms are large and comfortable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Museum quality artwork from Papua New Guinea throughout the grounds. Water features with ducks and koi. Warm and clean swimming pool. Very friendly staff. Clean and quiet room.
Stayed 2 nights in Mar 2024

6/10 Okay

terry

Travelled with partner
Liked: Cleanliness, staff & service
Bed uncomfortable. Heater made too much noise.
Stayed 1 night in Mar 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lagoons and water features. They masked the traffic noise on El Camino Real.
Stayed 1 night in Mar 2024

10/10 Excellent

Sara

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I stay at Dinah's whenever I can, it is a great option, I am willing to pay a bit more to stay here because it is clean, quiet, very nice, good restaurant, great staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
duck at night. woke my wife.
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce C D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wonderful to stay at Dinahs!
Stayed 1 night in Feb 2024

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinah’s is our go to place to stay when we visit Palo Alto
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved the ponds and gardens. Like being on Kauai. Room service excellent. Shower pressure a little low (on 3rd floor)
Stayed 3 nights in Feb 2024

10/10 Excellent

Barbara

Travelled with partner
Great hotel with heated pool. Our room had view of road which was a bummer but room super comfortable and cozy and clean. Love staying here.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Business traveller
Always a great place to stay!!
Stayed 1 night in Feb 2024

10/10 Excellent

Swarupa, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
The Place has its history and charm. Room was updated and clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying here for about 10 years. Absolutely love it! Like coming home. The rooms are amazing! The staff is great. The whole hotel is just beautiful! Plus they have a heated pool. And a wonderful bar and restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this converted motel
I reserved a delux king with a sofa and deck with lagoon view but I received 2 queens without a sofa. It worked fine but be sure to call the hotel before arrival if you expect the exact room you paid for.
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Stayed 1 night in Jan 2024

10/10 Excellent

Anmol, Redmond

Liked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No seats for two people
We have stayed at Dinah’s many times and have always been very pleased. This trip we chose a smaller room which was in very nice condition with a patio. The only issue we found was that there was only one (uncomfortable) chair for two people. It made our trip question our future stays. Seems like an obvious requirement!
Stayed 1 night in Jan 2024

8/10 Good

Tim

Stayed 1 night in Jan 2024

10/10 Excellent

Natalie, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gardens and tranquility
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Such a lovely enviting environment. Joe ponds ducks bamboo lagoon all old school. This place is the best in all categories
Stayed 1 night in Jan 2024

10/10 Excellent

Mii Ashell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
I was pleasantly surprised the grounds are clean and very quaint. The staff was kind and friendly and the option for dining in the café or having room service was very convenient.
Stayed 1 night in Jan 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Staff & service
Loved the room space and the beautiful pond and garden. The shower was really small, there was an old smell in the room and they neeed to modernize the room more. Otherwise it was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Noelle

Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Palo Alto! A family favorite!
Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

J Terrence

Love it!
A little quirky, a little whimsical, and very, very comfortable — Dinah’s is unique. We come to Palo Alto frequently to visit family, and we wouldn’t dream of staying anywhere but Dinah’s. Friendly and helpful staff. Poolside restaurant offers high-class comfort food with a few interesting twists.
Stayed 9 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor and stay here!
Amazing hotel. VERY comfortable and the staff is wonderful. They even had a 6 foot Christmas tree in our room. We highly recommend Dinah's Hotel... and the restaurant is really good too!
Stayed 2 nights in Dec 2023

10/10 Excellent

Madelyn

Stayed 1 night in Dec 2023

6/10 Okay

Thanh

Business traveller, Travelled with partner
Liked: Cleanliness
Great view of pond if you have the patio. Not sure what the smoking policy is, but there was a smoker next to us who just blew smoke into our place....rather annoying. The place itself was really spacious and clean. Room service was prompt when needed. But these are basic expectations. Nothing above and beyond. Only thing I would avoid (or be very careful about) is their poolside restaurant. Do not eat the salmon if they recommended it. Tasted atrocious, like a bad TV dinner....at $32, talking about insult on injury!
Stayed 2 nights in Dec 2023

10/10 Excellent

Zohar, Tel Aviv

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is business done the "old school" and personal way - nothing "corporate" about it. The extra effort on part of both the management and staff really shows. We totally enjoyed our stay here and will be back again.
Stayed 1 night in Dec 2023

10/10 Excellent

Youli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Zohar, Tel Aviv

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Zohar, Tel Aviv

Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual Place in Many Ways, in a Good Way
This place is just different. Its not a high end sort of chain hotel, feels more local and even a bit historical. I upgraded to a suite for not much money. Restaurant onsite is pretty decent. Nice staff, good breakfasts. The room was large and had all kinds of nice touches. The owners here clearly don't skimp on amentities. A steam shower! Beautiful sinks and faucets. Comfy chairs. Phone in the bathroom just says old school, but in a cool way. Grounds are well kept, immaculate. Room was spotless and material condition was excellent. Some oak furniture gives an 80s vibe, but it grew on me. Coffee in lobby is a nice touch. All in all, these guys clearly invest in their property and keep the standards high. I'll be back.
Stayed 2 nights in Dec 2023