Ratings based on 359 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller from england

beautiful traditional hotel

Posted 22-Aug-2017
Pros: staff, decor, breakfast, internal courtyard
Cons: not much.
Location: location perfect for old town, cathedral, shopping, eating. everything on the doorstep.
absolutely loved our time here. stayed for 4 nights. beautiful entrance lobby, central courtyard calm and wonderful for breakfast! (which was included in price - very welcome) rooms modern and spotlessly clean, beds very comfortable, view from bedroom overlooking courtyard wonderful. friendly staff and beautiful places to sit and relax. a wonderful experience. thank u to all at hotel born!!
5 out of 5
Recommended
for Couples
by A verified traveller from North Yorkshire, UK

Amazing Hotel. Very central.

Posted 21-May-2017
Pros: Central location, friendly, helpful staff, clean modern room and outdoor courtyard for breakfast.
Cons: We like the Hotel just as it is.
Location: Coastal walks, plenty of good restaurants, central location, quality shops.
All Staff extremely friendly and helpful, particularly Victor, our breakfast waiter for whom nothing was ever too much trouble. Lovely, spotlessly clean, modern bedroom. Beautiful, peaceful outdoor enclosed courtyard used for those who wish to eat outside.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Centre of old town

Posted 04-May-2017
Pros: The building
Cons: Disabled access
Friendly helpful staff working in an old converted palace.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Apr-2017
Excellent location - charming building - friendly staff -
4 out of 5
by A verified traveller

Perfect Location At A Fair Price.

Posted 05-Mar-2017 on Hotels
Although the bathroom needs some tile area and sealant maintenance, and any loud chatter in the lobby in the evening can be heard in the room, this hotel has a great location, a very good breakfast, and is in a very attractive old building. Would definitely use again.
5 out of 5
Recommended
for Everyone
by A verified traveller from lincolnshire

Little Gem tucked away.

Posted 27-Feb-2017
Pros: We love traditional old hotels so a perfect choice for us. Location is fabulous right in the heart of the old town near the cathedral.
Cons: Shelf in shower to put toiletries on.
Location: Fabulous location 5 minute walk to the cathedral and 10 minutes to the port. Designer shopping close by plus lots of places of interest.
Lovely quaint hotel that was originally an old palace, lots of original features . A very grand reception and staircase. We had a large double room with a very spacious bathroom which was light and very clean as was the bedroom. Very comfortable bed with Chrisp white linen and luxurious towels and a range of toiletries in the bathroom. Free Wifi worked well and lots of information at reception. Breakfast is buffet continental style and if you prefer you can eat in the very pretty courtyard . A very good range of food and drinks at the buffet bar, fresh bread, sweet cakes , fresh and tinned fruit. Cheeses, cereal, yogurts, hard boiled eggs, meats. Something for everyone and even a bottle of Cava in an ice bucket !
Comment from Hotel Management
28-Feb-2017 by Hotel Born, Hotel Management
Dear Madam & Sir, Thank you for your opinion. We hope to see you again soon. Sincerely,Hotel Born
4 out of 5
by Patricia

This traveller left a rating score only Posted 02-Jan-2017 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Oct-2016 on Hotels
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Oct-2016 on Hotels
5 out of 5
by A verified traveller

Nice, comfortable, convenient

Posted 01-Oct-2016 on Hotels
If you are a fan of the Paradores (of which there are none on the island of Mallorca), this is a good substitute. Quiet side street in the very heart of Palma. Nice, helpful staff. Fine breakfast, which can be eaten in a very nice interior courtyard. The decor is a little dated, but so is that of the Paradores! Very "Spanish" feeling (an old palace, I believe), not one of the tacky resort-type places. Would definitely stay again.