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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPaseo Maritime1 min walk
    Popular LocationParc de La Mar16 min walk
    Popular LocationPlaza del Rey Juan Carlos I17 min walk
    AirportPalma de Mallorca (PMI)10 min drive

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  • Standard Room, 2 Single Beds, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, View
  • Standard Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking

About this area

Palma de Mallorca

Located in Palma de Mallorca, AC Hotel Ciutat de Palma by Marriott is in the city centre and near the airport. Port of Palma de Mallorca and Puerto Portals Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Marineland Mallorca and Katmandu Park. Check out an event or a game at Visit Mallorca Stadium, and consider making time for Palma Aquarium, a top attraction not to be missed. Our guests appreciate the hotel's quiet location.
Visit our Palma de Mallorca travel guide
View in a map
Popular Location

What's nearby

  • Paseo Maritime - 1 min walk
  • Parc de La Mar - 16 min walk
  • Plaza del Rey Juan Carlos I - 17 min walk
  • Cathedral of Santa Maria of Palma - 19 min walk
  • Bellver Castle - 5 min drive

Getting around

  • Jacint Verdaguer Station - 5 min drive
  • Palma de Mallorca Verge de Lluc Station - 9 min drive
  • AirportPalma de Mallorca (PMI) - 10 min drive

Restaurants

  • AC LOUNGE — 1 min walk
  • Marsim - 3 min walk
  • A casa mia - 4 min walk
  • Bunker's - 5 min walk
  • Duke - 5 min walk

About this property

AC Hotel Ciutat de Palma by Marriott

4-star Palma de Mallorca hotel in Son Armadams, walk to Paseo Maritime
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. All 84 rooms offer free WiFi, 24-hour room service and TVs. Minibars, espresso makers and free local calls are among the other amenities available to guests.
AC Hotel Ciutat de Palma by Marriott offers 84 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and espresso makers. This Palma de Mallorca hotel provides complimentary wireless Internet access.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 16.50 per day
  • Limited parking spaces

Food and drink

  • Breakfast available for a fee: EUR 22 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Premium channels
  • TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 14 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Self-parking fee: EUR 16.50 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

AC Ciutat
AC Ciutat Palma
AC Hotel Ciutat de Palma Marriott
AC Hotel Palma
AC Palma
AC Palma Hotel
Hotel AC Ciutat Palma
Hotel AC Palma Ciutat
Marriott Hotel Palma
Palma Ciutat
AC Hotel Ciutat Palma Marriott Palma de Mallorca
AC Hotel Ciutat Palma Marriott
AC Ciutat Palma Marriott Palma de Mallorca
AC Ciutat Palma Marriott
AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca
Ac Hotels Palma De Mallorca
Ac Ciutat De Palma By Marriott
AC Hotel Ciutat de Palma by Marriott Hotel
AC Hotel Ciutat de Palma by Marriott Palma de Mallorca
AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca

Frequently asked questions

Can I cancel my reservation for free at AC Hotel Ciutat de Palma by Marriott and receive a full refund?
Yes, AC Hotel Ciutat de Palma by Marriott offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel Ciutat de Palma by Marriott cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at AC Hotel Ciutat de Palma by Marriott?
As of 25 Sep 2020, prices found for a 1-night stay for 2 adults at AC Hotel Ciutat de Palma by Marriott on 1 Oct 2020 start from £130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is AC Hotel Ciutat de Palma by Marriott pet-friendly?
No, only service animals are welcome at the property.
How much is parking at AC Hotel Ciutat de Palma by Marriott?
Self-parking is available for EUR 16.50 per day. Limited spots are available.
What time is check-in at AC Hotel Ciutat de Palma by Marriott?
Check-in is from 3 PM to 5:30 AM.
What time is check-out at AC Hotel Ciutat de Palma by Marriott?
Checkout is at noon.
Where is AC Hotel Ciutat de Palma by Marriott located?
Located in Son Armadams, this hotel is within 1 mile (2 km) of Paseo Maritimo, Cathedral of Santa Maria of Palma and Paseo Maritime. Parc de La Mar and Bellver Castle are also within 1 mile (2 km). Intermodal Station is 26 minutes by foot.
4.1
Very good
335 reviews
5 - Excellent
111
4 - Good
158
3 - Okay
53
2 - Poor
8
1 - Terrible
5

4.4/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Oct 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Close to sites. Easy walking distances to shopping, food and entertainment
Stayed 1 night in Oct 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

3/5 Okay

Business traveller, Travelled with group
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Rude staff and things missing/stolen from room
Clean and comfortable, and good location. However we had some problems with the staff. One person in the group had a dress gone missing from her room, and we suspect that is was stolen. When she addressed the receptionist (a young man) he was very rude and not willing to help at all. He did not inform her that she needed to contact the police and did not help instruct her how to. Fortunately another more experienced staff member was able to help and got her in touch with the police. Because of this it would not feel safe to return to this hotel.
Stayed 3 nights in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is amazing. They were very gracious to my parents, throughout their stay. But most impressively, my bridal veil was damaged by a laundry service in the USA. Though no fault of their own, the hotel staff coordinated services to have my veil repaired and steamed in less than 6 hours, ready for my special day.
Stayed 4 nights in Sep 2019
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