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AC Hotel Ciutat de Palma by Marriott

4.0 star property
Hotel with a restaurant, near Port of Palma de Mallorca

Choose dates to view prices

Photo gallery for AC Hotel Ciutat de Palma by Marriott

Property amenity
Meeting facility
TV
Lounge
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Laundry
The current price is £209
includes taxes & fees
8 Jul - 9 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

Standard Room, 1 King Bed, Non Smoking (View) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Espresso maker
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Espresso maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Espresso maker
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Espresso maker
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Plaza del Puente, 3, Palma de Mallorca, Mallorca, 07014

What's nearby

  • Cathedral of Santa Maria of Palma - 17 min walk - 0.9 miles
  • Plaza Mayor de Palma - 4 min drive - 1.1 miles
  • Bellver Castle - 4 min drive - 1.6 miles
  • Port of Palma de Mallorca - 5 min drive - 1.8 miles
  • Cala Mayor Beach - 5 min drive - 2.2 miles

Getting around

  • Jacint Verdaguer Station - 5 min drive
  • Marratxi Pont d Inca Station - 9 min drive
  • Palma de Mallorca (PMI) - 19 min drive

Restaurants

  • ‪Shamrock Palma - ‬3 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪Bar Cabrera - ‬3 min walk
  • ‪Hogan's - ‬2 min walk
  • ‪Vandal Palma - ‬3 min walk

About this property

AC Hotel Ciutat de Palma by Marriott

Upscale hotel near Cathedral of Santa Maria of Palma
Near Bellver Castle and Plaza Mayor de Palma, AC Hotel Ciutat de Palma by Marriott provides a terrace, a garden and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Free newspapers, luggage storage and multilingual staff
  • A front desk safe, a banquet hall and a 24-hour front desk
Room features
All 84 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and hairdryers
  • TVs with premium channels
  • Free infant beds, desks and phones

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 18.70 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC LOUNGE

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.7 per person
  • Self-parking fee: EUR 28 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

AC Ciutat
AC Ciutat Palma
AC Hotel Ciutat de Palma Marriott
AC Hotel Palma
AC Palma
AC Palma Hotel
Hotel AC Ciutat Palma
Hotel AC Palma Ciutat
Marriott Hotel Palma
Palma Ciutat
AC Hotel Ciutat Palma Marriott Palma de Mallorca
AC Hotel Ciutat Palma Marriott
AC Ciutat Palma Marriott Palma de Mallorca
AC Ciutat Palma Marriott
AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca
Ac Hotels Palma De Mallorca
Ac Ciutat De Palma By Marriott
AC Hotel Ciutat de Palma by Marriott Hotel
AC Hotel Ciutat de Palma by Marriott Palma de Mallorca
AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca

Frequently asked questions

Is AC Hotel Ciutat de Palma by Marriott pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at AC Hotel Ciutat de Palma by Marriott?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at AC Hotel Ciutat de Palma by Marriott on 8 Jul 2025 start from £208.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AC Hotel Ciutat de Palma by Marriott?

Self-parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at AC Hotel Ciutat de Palma by Marriott?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at AC Hotel Ciutat de Palma by Marriott?

Checkout is at noon.

Where is AC Hotel Ciutat de Palma by Marriott located?

Located in Santa Catalina, this hotel is within 1 mile (2 km) of Paseo Maritimo, Cathedral of Santa Maria of Palma and Bellver Castle. Port of Palma de Mallorca and Cala Mayor Beach are also within 3 miles (5 km). Intermodal Station is 26 minutes by foot.

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AC Hotel Ciutat de Palma by Marriott Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 443 reviews
Rating 8 - Good. 189 out of 443 reviews
Rating 6 - Okay. 63 out of 443 reviews
Rating 4 - Poor. 9 out of 443 reviews
Rating 2 - Terrible. 7 out of 443 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Stayed 5 nights in Jun 2025

10/10

Gorgeous hotel, very nice employees.
Stayed 2 nights in Mar 2025

10/10

Beautiful room, nice location
Stayed 1 night in Mar 2025

10/10

Great hotel. Awesome location. Amazing breakfast.
Stayed 2 nights in Mar 2025

10/10

Excellent team, excellent service!
Stayed 4 nights in Mar 2025

8/10

Lovely buffet breakfast Good location for walking around the city First floor room - aware of traffic and bar noise till late - to be expected but might not suit light sleepers
Stayed 1 night in Mar 2025

10/10

Great hotel, great location, friendly staff and great value.
Stayed 3 nights in Mar 2023

10/10

Great location and friendly helpful staff
Stayed 4 nights in Aug 2022

8/10

The hotel is in a great location. Walkable to the shopping center and many restaurant options.
Stayed 4 nights in Sep 2023

8/10

Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
Stayed 3 nights in Apr 2024

10/10

Liked the staff I met , the modern vibe and location to port and town
Stayed 2 nights in Aug 2022

10/10

Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time.
Stayed 3 nights in Mar 2023

10/10

Great hotel and near the train and metro station! Clean and great rooms!
Stayed 4 nights in Jul 2022

10/10

The hotel staff are fantastic.
Stayed 4 nights in Feb 2023

8/10

Z
Stayed 1 night in Jan 2025

6/10

Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Stayed 3 nights in Jul 2024

10/10

Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
Stayed 1 night in Apr 2023

8/10

Hotel is good, close to the centre, and clean. Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
Stayed 4 nights in Dec 2023

10/10

Great service , Wonderful room with amazing shower,Very clean hotel .Staff Brilliant. Fantastic breakfast with lots to choice from. Will return again.
Stayed 3 nights in Mar 2023

8/10

The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
Stayed 4 nights in Mar 2024

2/10

**Review:** Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Stayed 4 nights in Aug 2024

6/10

Hotel has a nice bar / lounge area the location is convenient however the rooms are all facing an extremely busy cross road and it’s impossible to sleep without ear plugs. We had to buy some from the pharmacy next door the next day. Room was clean, would have been nice to provide some soap to wash hands (we had to use the shower gel provided in the shower). Staff were very polite and accommodating.
Stayed 2 nights in Apr 2023

10/10

Stayed 2 nights in Jun 2025

6/10

Im Zimmer ließ sich die Balkontür nicht schließen, egal in welcher Griffstellung.Merkrürdig finde ich es auch das ich auf den Toiletten keine Toiletten befinden.Hygenebeutel auf dem Zimmer nur nach Aufforderung nachgefüllt wurden Zimmer nur
Stayed 5 nights in Apr 2025

8/10

Hotel muy céntrico buen servicio
Stayed 3 nights in Mar 2025