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Reviews of WorldMark Palm Springs - Plaza Resort and Spa

2.5 out of 5
WorldMark Palm Springs - Plaza Resort and Spa
2601 Lawrence Crossley Road, Palm Springs, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 615 reviews" "
Rating 8 - Good. 155 out of 615 reviews" "
Rating 6 - Okay. 34 out of 615 reviews" "
Rating 4 - Poor. 20 out of 615 reviews" "
Rating 2 - Terrible. 9 out of 615 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at a few hotels in Palm Springs, and this one is by far the best. Complete kitchen with a full size fridge. Extra towels, extra pool towels, extra coffee for the 12 cup coffee maker. There wasn't anything extra the we needed. And lot's of parking, and great staff. 5 stars all the way.
Stayed 8 nights in May 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Lora at the front desk was extremely helpful! We liked the space, and pur family had a restful stay. Will stay again
Stayed 2 nights in May 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location which is off the beaten path and so peaceful. We were in one of the large single bedroom units that had a kitchen, living room and a bedroom. Two televisions and a large patio. Will return
Stayed 2 nights in Apr 2024

10/10 Excellent

Lea

Great customer service and that means a lot!
Stayed 2 nights in May 2024

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect, friendly professional staff, clean spacious rooms, close to dining options, quiet, family friendly... perfect choice!
Stayed 2 nights in Apr 2024

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Vera

Business traveller, Travelled with partner
Very functional room, well designed. Everything very clean. Super nice staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Colette, Spokane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed having a quite pool that was separate from family pool. Both of the hot tubs were nice and warm. Overlooking the golf course was beautiful. The staff was
Stayed 4 nights in Mar 2024

8/10 Good

chulwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very kind staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Angela

Stayed 2 nights in Feb 2024

6/10 Okay

Natalie

Travelled with family
I liked the location It was dated and the condo I stayed in had a smell that persisted, I think it was from the garbage disposal. We bought room freshener to help with it. All in all it was fine.
Stayed 5 nights in Jan 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean, quiet, close to golf , and 10 minutes from the airport
Stayed 5 nights in Dec 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peaceful place
We had a nice few days enjoying the quietness of the area in general and also the pool on site.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mardi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size
Nice big rooms, location close to stores
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Good viw of the golf course.
Stayed 3 nights in Nov 2023

10/10 Excellent

Clara Baca

Liked: Cleanliness, staff & service, property conditions & facilities
All of your staff was extremely friendly and always helpful. Whenever I visit Palm Springs again I will definitely stay at Plaza Spa and Resort. I have never seen such a beautiful city! Thank you, Clara Kooper
Stayed 6 nights in Nov 2023

10/10 Excellent

arthur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Nov 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and so relaxing!
Was a great stay, we are so happy. They give us a good service and its so relaxing every minute and the view at the morning 🌄 uff
Stayed 2 nights in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
November 2023 visit
Our visit was great. I liked that we could bring our dog. However, we could not leave the dog unattended, which ha oered sone of our plans. The staff was friendly and helpful, and the place was clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Customer service was excellent! I really appreciated how big the room was and that they had full size kitchen and a sitting area in the one bedroom condo. Unfortunately, the beds were really hard and so were the couches. It started to hurt sleeping , but very hard bed and couch after a while. Only recommendation is they need an upgrade on the furniture. Other than that it was a great stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, kitchen and bathroom were clean and upgraded. The bed was comfortable. However I give our stay a 2-star rating because we were awakened during night to sound of vacuuming and feet walking overhead! My husband called the front desk and clerk apologized; said there was an accident. The vacuuming did stop right away, but not the foot traffic. I am upset that we had to bear the cost. There was no proactive reimbursement for our inconvenience.
Stayed 2 nights in Oct 2023

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Sara

Stayed 2 nights in Oct 2023

6/10 Okay

Wayne

I could rate this hotel because they sent us to Worldmark Indio before our arrival. Overall, the room size is good, if there are some restaurants inside the hotel it would be better.
Stayed 2 nights in Oct 2023

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Lynne, Glendale

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff for check in and out was very professional and yet personable. The only downside was you could only get a queen size bed in the studio room. Preferred King.
Stayed 2 nights in Oct 2023

6/10 Okay

Shelley

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
After previous great stay where front desk advised they put dog friendly guests on 1st fl near grassy area, I booked again. I rec'd calls ahead of time to confirm my stay. This time, without accommodation for location preferences by woman at front desk, we were put on 3rd floor with dangerously open balcony area for pets. Was told 2d night they'd try to put us on 1st fl near grassy area, but no attempt was conveyed to me. Also, some new $250 deposit was charged on cc this time, not just held until checkout, but had to be reversed. Not a good experience this time, unfortunately.
Stayed 2 nights in Oct 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, very nice room with good beds!
Stayed 3 nights in Oct 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very quiet and very clean.
Stayed 3 nights in Oct 2023

10/10 Excellent

Aurore

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Noah

Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and very accommodating. The room was a 1 bedroom suite and it had 2 small private patios. I had my dog, so it was great. She is potty trained and knows to go outside, so it was an easy transition for her when traveling. The kitchen had all needed appliances and dishes. Two pools, two jacuzzis, a gym, sauna, tennis court and 4 grills. Just great!
Stayed 2 nights in Sep 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huricane Hilary
Exellent customer service, all the staff super friendly and helpfull, especially Lora, highly recommend this property, our new to go hotel when in Palm Springs, kept us informed about everything during the Hurricane Hilary
Stayed 2 nights in Aug 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Aug 2023

8/10 Good

FARIDAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Home away from home.
Stayed 2 nights in Jul 2023

4/10 Poor

Jennifer

Disliked: Property conditions & facilities
Picture on Expedia showed a view of a golf course and said it had a kitchen; instead we had a cement wall TINY balcony view of a parking lot and apartments and a pathetic not to code remodeled attempt at a kitchenette. First impression was a pool by the back parking lot with a chin link fence… upon entering the hallway you are hit with a strong pineapple deodorizer to cover up animal urine smell. The layout of the room was extremely bizarre because they made a 1 bedroom suite with a kitchenette by knocking out a wall between 2 previously single hotel rooms. What is the purpose of dishes and a sink without a dishwasher or disposal; or a stovetop without a vent; or a “said” kitchen without an oven? The “kitchen” cabinets were old and probably were bathroom cabinets; the microwave was set in a cabinet with the doors ripped off. No counter space but because it used to be 2 rooms there was tons of wasted space everywhere. Carpet was questionably clean based on the upkeep of the rest. Furniture was ok, bed was nice. Will not stay again.
Stayed 4 nights in Jun 2023