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"We’ve stayed here before. We got to the hotel this time at 6 pm and our room still wasn’t ready, which is a first (that late in the evening), after staying in hundreds of hotels. So we changed into swimwear in our car, and went to the pool with our luggage. There was not ONE SINGLE CLEAN TOWEL. Not one. So we’re getting out of the water, freezing because there’s no way to dry off. That was also a first, for a hotel. We finally got access to our room at 7:30 pm, which is ridiculous. Our balcony was overlooking literally a giant air conditioning unit. Even my kids mentioned it was the worst view they’d ever seen. The kids had fun at the pool. There were other very nice guests we chatted with. But not having our room ready at 6 pm(!!) and no towels at all at the pool, make me think this place is horrible understaffed. We have three young kids so we tried to get late checkout, and we were told it “doesn’t exist”. Horrible. Omni nearby is 100x better. "

"The National park is about 1 hour away but an easy drive. Walking distance to lots of downtown shops & restaurants. The pool area is very nice too. This is not a huge hotel but the location is perfect. Also not a far drive to the Palm Springs Tram. I would stay here again"

"Pool party was fun. "

"Staff was extremely helpful and kind. When the shower would not work, the hotel made accommodations for us immediately. "

"The room was clean but old and in need of remodeling. The staff was great and helpful. Did not use the laundry or pool."

"The faucet in our room wasnt working and there were moths flying around in our room. "

"The location of the property was very good, and the staff was amazing throughout our stay(5 stars) Everyone was very helpful, friendly, and made the experience much better. A couple of areas could be improved though — the pool could use more umbrellas for shade, and our room had a weird plumbing smell. Overall, the excellent staff and great location were the highlights"

"Great hotel within walking distance of the main drag!"

"Friendly staff and clean place. "