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Hyatt Palm Springs

Star Rating
4 out of 5

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Guest reviews

3.9 out of 5 Good
987 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Free airport shuttle
Air conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

285 N Palm Canyon Dr, Palm Springs, CA

Explore the area

Popular LocationPalm Springs Art Museum7 min walk
Popular LocationAgua Caliente Cultural Museum7 min walk
Popular LocationPalm Springs Convention Center12 min walk
AirportPalm Springs, CA (PSP-Palm Springs Intl.)8 min drive

Choose dates to view prices

  • Suite, 2 Double Beds, City View

    Photos of Suite, 2 Double Beds, City View

    4.5/5 guest room rating

    Room amenities

    • 600 sq ft
    • City view
    • Sleeps 5
    • 2 Double Beds
    More detailsSuite, 2 Double Beds, City View

  • Suite, 1 King Bed with Sofa bed, City View

    Photos of Suite, 1 King Bed with Sofa bed, City View

    4.5/5 guest room rating

    Room amenities

    • 600 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, City View

  • Suite, 2 Double Beds, Pool View

    Photos of Suite, 2 Double Beds, Pool View

    4.1/5 guest room rating

    Room amenities

    • 600 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsSuite, 2 Double Beds, Pool View

  • Suite, 1 King Bed with Sofa bed, Mountain View

    Photos of Suite, 1 King Bed with Sofa bed, Mountain View

    4.5/5 guest room rating

    Room amenities

    • 600 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Mountain View

  • Suite, 1 King Bed with Sofa bed, Pool View

    Photos of Suite, 1 King Bed with Sofa bed, Pool View

    4.4/5 guest room rating

    Room amenities

    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Pool View

  • Room, 2 Double Beds

    Photos of Room, 2 Double Beds

    3.9/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds

  • Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

    Photos of Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

    3.8/5 guest room rating

    Room amenities

    • 600 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Executive Suite, 1 King Bed with Sofa bed, Mountain View

    Photos of Executive Suite, 1 King Bed with Sofa bed, Mountain View

    3.6/5 guest room rating

    Room amenities

    • 1040 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Suite, 1 King Bed with Sofa bed, Mountain View

  • Suite, 1 King Bed with Sofa bed (Cabana)

    Photos of Suite, 1 King Bed with Sofa bed (Cabana)

    Room amenities

    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed (Cabana)

  • Suite, 1 King Bed with Sofa bed (VIP)

    3.6/5 guest room rating

    Room amenities

    • Sleeps 6
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed (VIP)

About this area

Palm Springs

In the city centre and near theme parks, Hyatt Palm Springs is in an area with good shopping. The area's natural beauty can be seen at San Jacinto Mountains and Indian Canyon, while Palm Springs Art Museum and Palm Springs Air Museum are cultural highlights. Don't miss out on a visit to Palm Springs Aerial Tramway. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain climbing, mountain biking and hiking/biking trails in the area. Our guests appreciate the hotel's central location.

Visit our Palm Springs travel guide
Map
Popular Location

What's nearby

  • Palm Springs Art Museum - 7 min walk
  • Agua Caliente Cultural Museum - 7 min walk
  • Palm Springs Convention Center - 12 min walk
  • Elvis Honeymoon Hideaway - 4 min drive
  • Tahquitz Canyon - 6 min drive

Getting around

  • Palm Springs Station - 14 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 8 min drive

Restaurants

  • Bill's Pizza - 7 min walk
  • Tyler's Burgers - 7 min walk
  • Kaiser Grille - 7 min walk
  • Zin American Bistro - 7 min walk
  • Lulu California Bistro - 7 min walk

About this property

Hyatt Palm Springs

4-star Palm Springs hotel in Downtown Palm Springs, walk to Palm Springs Art Museum
This hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 197 individually furnished rooms feature free WiFi and iPod docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and fridges.
Hyatt Palm Springs offers 197 forms of accommodation with iPod docking stations and a safe. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 40-inch Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries and hairdryers.

This Palm Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Microwaves, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR - Hyatt

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 12.00 per day
  • Free return airport shuttle from 7:00 AM to 10:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 3 miles

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Microwave (on request)
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (12250 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in between 4 PM and midnight

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 7:00 AM to 10:00 PM
Fees may apply; contact the property in advance to get details
Due to a street festival every Thursday from 5-10 PM, the hotel's main entrance is closed. During this time, guests can access the hotel and valet parking on Belardo Road.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per day
Dogs only
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 12.00 per day
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast and lunch
The property affirms that it follows sanitisation practices of GBAC STAR - Hyatt guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hyatt Hotel Palm Springs
Hyatt Palm Springs
Palm Springs Hyatt
Hyatt Regency Palm Springs
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Palm Springs Hotel
Hyatt Palm Springs Hotel
Hyatt Palm Springs Palm Springs
Hyatt Palm Springs Hotel Palm Springs

Frequently asked questions

Can I cancel my reservation for free at Hyatt Palm Springs and receive a full refund?
Yes, Hyatt Palm Springs offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Palm Springs cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
Yes, this hotel allows dogs (limit 2 per room). There's a fee of USD 30 per pet, per day. Service animals are exempt from fees.
How much is parking at this hotel?
Self-parking is available for USD 12.00 per day.
What time is check-in at this hotel?
Check-in is from 4 PM to midnight.
What time is check-out at this property?
Checkout is at 11 AM.
Does Hyatt Palm Springs provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Hyatt Palm Springs located?
Located in Downtown Palm Springs, this hotel is within a 10-minute walk of O'Donnell Golf Club, Palm Springs Art Museum and San Jacinto Mountains. Palm Springs Convention Center is 0.6 mi (1 km) away.

Guest reviews

Overall score and ratings for Hyatt Palm Springs

3.9
Good
987 reviews
5 - Excellent
382
4 - Good
332
3 - Okay
148
2 - Mediocre
73
1 - Poor
52
3.9
Cleanliness
4.2
Service and Staff
3.9
Amenities
3.8
Property condition
1.0 out of 5 Terrible
Verified traveller
14 Aug 2020
    This traveller didn’t leave comments with their review
    Stayed 1 night in Aug 2020
    3.0 out of 5 Okay
    Elisa, Yucaipa
    Travelled with family and small children
    13 Aug 2020

      I really enjoyed the way the Cabana room was set up, especially for families, however there were a few things that I would change. Due to Covid and not having Valet I felt the self parking was a bit difficult to navigate and could have have more clearly defined markers to let you know you were actually in the correct section. We arrived early and were told the room was cleaned but just needed to be inspected and would receive a phone call as soon as ready. We then went to the pool to wait. We were never called. It was very hot and after 2 hours of swimming my boys wanted to relax in the room and get out of the heat but by this time it was regular check in so we went back to the front desk. The room was decent, again with the best feature being the layout I do think it was not cleaned the best. It did not look like the bathroom floor was mopped even. The mattress on the pull out couch bed was absolutely horrible. I gave my kids the actual bed of course and thankful I did because you could feel the mental underneath you and I didn’t sleep at all. Lastly the shower was awful... more like a bath shower because the whole tub filled up past my ankles at the same time. I even repositioned the drain and did not help. For the price of the room it definitely was not worth it. I would have rather paid less and not had the size of the room or paid more to have my expectations met.

      Stayed 1 night in Aug 2020
      5.0 out of 5 Excellent
      Verified traveller
      18 Jul 2020

        Great clean spacious rooms. Good location in downtown

        Stayed 2 nights in Jul 2020
        1.0 out of 5 Terrible
        Amy, Whittier CA
        Travelled with group
        13 Jul 2020
        • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

        First they charged me one night plus taxes the first night there which they never have done in past, they charged my card for charges st pool bar when they were suppose to use another person's card on file, they didnt let us know there would be no cleaning crew we had to call everyday to get new towels.. The website said pool was open until 10pm daily but 2 nights in a row we were told it closed at 9 and we had to get out... There was no valet, we had to take care of our own bags... This trip was horrible I understand how the whole covid situation might have had something to do with all the chaos but still for the guests they had they should have been more accommadatimg to us... We go here every year and this year it was as if they didn't care.. We will never go again.. Never had so much bad service. Oh and bcuz there was hardly no one e there the pool bar shut down food and drink service st 230 when it was suppose to be until 5pm... Horrible.. I wouldn't stay here ever again

        Stayed 3 nights in Jul 2020
        2.0 out of 5 Poor
        Verified traveller
        Travelled with partner
        7 Jul 2020
        • Disliked: Cleanliness, amenities, property conditions & facilities

        The hotel needs major work, leaking sinks and shower as well as holes on the balcony and ceiling

        Stayed 1 night in Jul 2020

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